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Anonymous
Nancy Murphy-Walsh
2 years, 8 weeks and 5 days
NIGHTMARE, terrible job, I told everyone that I knew not to use Bath Fitter, it was a nightmare from the 1st day they showed up. A 2 day job took 3 weeks of mistakes, they started with telling us they could order a pan that they didn't supply any longer, then they came with the wrong size pan, they installed the corner unit with the foot rest 18 inches off the floor, it was suppose to be 12 inches. The glass doors were not the ones we ordered and we decided to keep them because we just wanted them to leave. My husband took the first shower and their was water all over the floor. They didn't seal the unit correctly and had to come out again.Anonymous
Bath Fitter Customer Service
2 years, 8 weeks and 5 days
Hi Nancy, we're sorry to hear about this experience and we'd like the opportunity to look into this mater further. If you could please provide us with your zip/postal code we will have our local team reach out to discuss further. Thank you.