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Anonymous
Riley O'Connor
2 years, 46 weeks and 1 day
I am a snowbird from Canada. I have been a Cox customer for over 10 years. Unlike a new customer, I must call the loyalty department each year and beg for promotions to get a realistic price. In March, our bill (acct # (PHONE) 075798903) was $205.15. Now that we are back in AZ, our November bill was quoted at $332.70 - a 62% increase. When we called loyalty we were offered $45 off, getting us just below $300. We were also told that nothing else could be done for us and that we might have to change to a different carrier like Direct TV if you don't like our price. Obviously they don't care one bit about their long-term customers. I realize that some people in AZ don't like us Canadians coming down for the winter but we do lots for your economy, just walk into Fry's in November and May to notice how much.Anonymous
Blue
1 year, 24 weeks and 1 day
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