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Anonymous
tired of fighting to keep phone service working
4 years, 8 weeks and 1 day
our business phone lines are constantly going out! sometimes for over a week Birch says AT&T owns the lines and the lines need to be replaced BUT that has not been done once again my svc went out on Aug 30th I called Birch and told them AGAIN out phones are out and we have a car lot with car pmnts in the thousands of dollars all due on the first. I was promised any time between the time i called and Fri 9-1-17 no later than 10 a.m. i would have service. today 9-4-17 no one has showed up and i am again on the phone on hold trying to get service. I think I will have to go cellular and internet driven 100% and get rid of them. they have cost me thousand and thousands of dollars so far and I have no phones for a week so far!!!!!Anonymous
they really need to be shut down everyone needs to get together and try to shut this place down. they also take advantage of old people and try to make them pay a $200 early termination fee even if their phones haven't worked in weeks we had such a hard time trying to get some senior citizens phones back on it has taken 2 weeks and they have no phone service still. This phone company can also hack into your other account so be very careful yes once they get your bank information they continuously run it through and try to get money out of your account you have to call your bank and put a total block on them. something has got to be done about this company
3 years, 41 weeks and 5 days