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Anonymous
Paul Joseph Posti, Jr.
3 years, 44 weeks and 1 day
I'm 71 and been driving since I was 16 with no accidents or DUI's no tickets in the past ten years.
Travelers cancelled my comp & col on my one year old Acura. They claim I needed to have it inspected and they sent many letters to my home stating that the car must be inspected.
I checked all my old emails and logged on to my Travelers account and there are 12 documents/notices since I signed up in April 2017. NOT ONE OF THEM has any reference to getting my car inspected.
It would make common sense that IF you mailed something that important AND knowing that the cars are BOTH leased, you would use your TRAVELERS system that you encourage your members to log onto.
In addition we have never lost any mail that was sent to us. You are the First in more than 50 years.
Contrary to your claim, we NEVER received any notice stating that the 2016 Acura needs to be inspected.
Furthermore, I have had auto, boat, motorhome insurance for over 50 years and some of my vehicles were 10 years old. I have NEVER been asked to have a vehicle inspected! And I would especially have serious suspects or questions IF I HAD received any such notice to have a one year old car inspected.
The people at corporate have been notified about my complaint. I believe that they do not know what is happening on the customer service level AND if they want to stay competitive, they will need a better customer connection and need to see what ALL their competitors do...Five major insurance companies DO NOT ASK TO INSPECT A ONE YEAR OLD CAR much less any other car, motorhome or boat. Yes, I have had my house inspected and my boat BEFORE I was given a policy.
Lets see what Corporate does.Anonymous
If you really believe that this is corporate I suggest you take another look. This is the corporate put off office. This is the team that denies everything. Corporate is absolutely not involved at this point.!
2 years, 10 weeks and 1 dayAnonymous
Lady Wants to know
2 years, 50 weeks and 5 days
Did coroporate respond to your problem? Please let us know.Anonymous
Paul Joseph Posti, Jr.
2 years, 9 weeks and 13 hours
Sorry fdor the delay ...No they did not. It appears that each one of us who buys insurance is expendable and does not mean anything as there is always another sucker they can sell to.Anonymous
280 days ago:::::: I guess not!
2 years, 10 weeks and 1 day