ON 9/25/17 MY 82 YEAR OLD MOM PURCHASED 2 MONEY ORDERS. 1 for 10.00 and the other for 50.00. The one for 50.00 was a donation for the victims of hurricane Maria. The money order was returned undeliverable. We tried contacting the radio station but they did not have the information since it was returned in December. MY mom went to the Neighborhood Wal-Mart and informed them of the situation at hand. The person in charge had no empathy. Told her there was nothing they could do if she didn't have the store receipt even if she had the money order and the stub. Brushed her off and kept working. I called the following day and the same lady spoke to me with her I don't care attitude. I called the number on the money gram. It's automated a d no one answers. The back of the money order tells you that you need to download a form so that they can research it and give you your money back but you have to send then 18.00 dollars. There is no other option given. Contacted Wal-Mart customer service on 12/5/17 and spoke to a representative and I explained the situation to her. Stated that someone would contact me within 3 to 5 business days. I never received a call. I waited due to it begin their busiest time of the year. I called today and once again explained the situation to the rep. Mind you the number stated it was for the corporate office and it is a call center. All I was directed to do was go back to the store and talk to the manager. I asked for an email address and name of the district manager and all I was given was a first name. No other information could be provided. I've been working in cashiering since 1983. The store has to have the cash tapes they remove from the register and should have a log of the money orders that they sold that day. How else will they receive payment from money gram. Mind you when you purchase the money gram the cashier does not tell you to keep the store receipt nor is it posted anywhere. In other words no one wants to take responsibility. An 82 year old women on SSI is out of 50.00. Money gram keeps the money, Wal-Mart keeps the money for the transaction and the victims of the hurricane stay without the donation. The rich keep getting richer.
BOYCOTT,BOYCOTT Wal-mart for refusing service to customers that do not give them their personal information. A CRIMINAL violation of our Constitution. Our RIGHT to privacy. Why should customers PROVE to Wal-mart who they are when getting money orders and paying cash? Is Wal-mart a Communist front? YES IT IS! PS. Michael Duke President and CEO is a Tranny lox-licker. ***Sing it M. Dukey,PUKEY =+=+=+=+ "Tis the YEAR to ROB the Goy, Fa la la la la, la la la la la la Fa la la la la, fa la la la
Hitting the Wall at Walmart
Yes, it's true that Walmart managers and customer service people have an "I don't care attitude," even when they are implicated in what I would call ELDER ABUSE in the case of your mother. If you have seen any of the documentaries on Walmart, they also treat their employees like ****. They pay them so poorly that many of them have to go on food stamps, welfare, and public health care--so what Walmart should provide these hard-working people falls on the backs of the taxpayer. Point? If they don't are about their own employees, they care about their customers even less. I have experienced poor treatment many times over the years, and it has cost me probably thousands of dollars. That is why I rarely shop there anymore. Unfortunately, they have put out of business all the small business owners and mom-and-pop establishments that I would much rather patronize.