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Anonymous
Tammy Richards
3 years, 41 weeks and 5 days
This is absolutely the worst company I have ever dealt with. I am the agent's assistant on a policy trying to complete a death claim for a beneficiary. I have mailed all original paperwork to your company. YOUR company scanned the paperwork and can't read their own scan. Therefore you have requested all new paperwork. NO ONE will go find the original paperwork. NO ONE has a supervisor that is in contact with the actual claims department. When I got a supervisor in the call center, she would not let me speak. She told me she didn't have to go find the original death certificate because she was in a call center and I would need to send another. YOUR COMPANY IS RIDICULOUSLY OBSTRUCTIONARY. Our company is filing a complaint with the SEC TODAY.Anonymous
Laurie Schmidt
3 years, 31 weeks and 2 days
And I would have never mailed originals I would have sent it certified to get a signature and then ask who is the adjuster name and phone number do you have the adjuster s name on this claimAnonymous
Laurie schmidt
3 years, 31 weeks and 2 days
I worked for aig in the document management center Alpharetta Ga up to 2008 but they closed that location mail was delivered and I was one of the research specialist. What address did you mail this to. I can try to help you with phone numbers or addresses
Some of my coworkers were terrible that's why I left. No care in the world about claimants mail