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Anonymous
Perry Kopf - Scottsdale
2 years, 25 weeks and 13 hours
Gannet investors - in their insatiable greed to squeeze every dime out of the AZ
Republic - have shipped "Customer Service" off to the Philippines.
The poor souls there do not have a clue that they are being used to absorb the brunt
of what has gone wrong with the paper - "in pursuit of profits".
We have been winter subscribers of the Republic for over 20 yrs. This past week has
been hell trying to correct a delivery problem.
Am sure nobody in the downtown Phoenix office knows what its like to be a
subscriber with a problem - and then being sen t to the Philippines for a solution.Anonymous
BlazeinPHX
2 years, 19 weeks and 1 day
I've had a delivery problem for the last three days, and yes, the ONLY cust service number, no matter where you look or what you ask for connects you with someone in the Philippines. AGAIN! Can't we have a local number and someone that we can understand? Oh, wait! AZ Rep does have a 602 number for PHX. It takes you right back to the Philippines! I wonder if I wrote an editorial on this if it would get published. NOOOO...not a chance.Anonymous
Steve Arthur
2 years, 22 weeks and 1 day
Hello, Mr. Kopf,
Am former subscriber.... just resubscribed....
What a challenge ...for a simple subscription...
Weather in Philippines was bad for me also....
not speekie anglish...???