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Anonymous
Mike a
2 years, 1 week and 19 hours
LG has THE worst customer service I have ever experienced. When they shipped a part to us for a malfunctioning, under warranty, mini-split AC it was delivered to us from their US headquarters damaged. They left us a contact number to call in case said part was damaged during shipping. We tried calling that number and received the run around until we finally were connected to a woman named Sharon in Executive Services. She basically wouldn't honor their commitment to replace the damaged part and tried to put the blame on the original place we purchased the AC from whom ordered the part for us. When we asked for her info so we could complain and report her to a higher-up, she wouldn't reveal it to us so we had no way to report her horrible customer assistance. =Anonymous
EXPC WINS
1 year, 51 weeks and 6 days
The time has come for you and hundreds of others file a class action suit against LG America . More importantly, those affected by their failure or refusal to honor their warranty should seek legal counsel; file a federal Magnusen-Moss Act claim against LG. Success means that LG will replace the defective refrigerator; pay the Complainant three times the cost of the refrigerator; attorney's fees and defense. They will also have to pay their attorney's fees. This would result in adverse public publicity.
It is time for someone to teach LG and expensive lesson.
Editor at Expose Public Corruptor, Inc.Anonymous
Michael Corleone
1 year, 16 weeks and 6 hours
(URL) Girard / Sharp Law Firm; San Francisco CA
Pending Class Action on Kenmore Elite (LG CPU and sealed refrigeration unit) and LG refrigeratorsAnonymous
Michael Corleone
1 year, 16 weeks and 6 hours
(URL) Girard / Sharp Law Firm; San Francisco CA
Pending Class Action on Kenmore Elite (LG CPU and sealed refrigeration unit) and LG refrigeratorsAnonymous
Patrice Hunt
1 year, 37 weeks and 4 days
Sign me up!!Anonymous
LG Boycott in Ky
1 year, 44 weeks and 4 days
Do you have to get your own attorney or is it done as a group? How does it work exactly?Anonymous
marwan hachem
1 year, 44 weeks and 1 day
everyone has problem with his equipment take them to small claim court and this way you force them to talk to you and settle other wise it will cost them way more than replacing your defect productAnonymous
<3
1 year, 45 weeks and 1 dayAnonymous
Sharon
1 year, 50 weeks and 5 days
Yes I agree someone has to do something about the terrible customer service and the lack of taking care of problems. It should not take 2 months to get a refrigerator fixed or even a repair person to come to the house in less than 2 weeks.
How do I get more informationAnonymous
(EMAIL)
1 year, 51 weeks and 12 hours
How do I contact I have problem with LG phone overheating. Thanks.