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Anonymous
Malcolm
1 year, 23 weeks and 2 days
This is the worst company ever. I cant believe they are doing their clients like this. I recently lost my job due to COVID-19 and I called to cancel my service because I'm no longer working. They gave me 3 options. 1: I could ask someone to take over my account until I find another job. 2: I could cancel and and I would be charged $1200 cancelation fee. 3: they gave me a 2 month credit and after that lowered my bill. If I lost my job I can't afford to even make lower payments. This just goes to show you how greedy ADT is. No compassion for the people. I'm going to write every outlet and social media platform to let people know how ADT treat their customersAnonymous
dave
1 year, 14 weeks and 2 days
I had a two year contract.That was over 10 or more years ago.I cannot get anyone to accept that I am cancelling.So, I will just stop paying them, and they can go to hell.No one at this company can let you cancel, they are total assholes.I will sue them, and so should everyone else.Anonymous
FranCine
1 year, 21 weeks and 4 days
Malcolm they gave me the same run around and I will write to all my local news consumer stations as well BBB and if needed begin a class action lawsuit.
During this pandemic ADT has deaf ears and a harden heart and those are poor qualities to have during a national pandemic.
I do not plan on returning to using their service once the dust settles.Anonymous
Hi do you want to open class action lawsuit.
1 year, 15 weeks and 3 days
I have a big problem with ADT now . Contact me at (EMAIL)Anonymous
Sounds good
1 year, 3 weeks and 3 daysAnonymous
Chris Applegate
1 year, 15 weeks and 1 day
Class action works. I would join.