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Anonymous
Tina Dias
3 years, 15 weeks and 5 days
Horrible customer service call center. I've been calling since July 7th regarding our pool ladder we purchased last year July 9 along with pool package. Our ladder is still under warranty, I was told to send pictures of our defective ladder, I did what they told me and I was told 3-5 business days. I have never felt with such a unprofessional bunch of people every excuse from COVID-19 to tell me I have to just wait. Virginia is going through a heat wave and we have been unable to use our pool due to safety issues. Why is it so **** hard to get an answer back from someone. If corporate wants to look up my order please do so and get me a resolution. Order # A1004291Anonymous
Tina Dias
3 years, 12 weeks and 4 days
Still waiting for any kind of response from these people unbelievable how ridiculous this has gotten!!! I wish I had never dealt with Leslie pools!!! How are you guys still in business when your customer service is so bad.