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Anonymous
Miriam Laskin
1 year, 19 weeks and 2 days
I find it hard to understand why PeaPod is telling me that my PodPass will be automatically renewed. I haven't been able to get a delivery slot since mid-March. I've paid for a PodPass and not been able to use it for the last five weeks because you all have not been able to add more delivery times and/or employees so that even it my delivery has to be made in advance, it's still impossible. No delivery slots. None. Period. For more than a month. And not it's impossible to talk to customer care on the phone. I'll see if the email I sent gets to anyone. I am really quite furious that you are so not customer-friendly. You lock us out and still want to charge us for PodPasses.Anonymous
Catlynn Cabral
1 year, 18 weeks and 4 days
I am having the very same issue and I've not been able to contact anyone to cancel my services. I purchase a PodPass in advance expecting WEEKLY grocery delivery. If Peapod is overwhelmed because of Covid, then maybe they should have thought about locking out new accounts instead of neglecting their existing customers. I'm cancelling ASAP and switching to another service.