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Anonymous
BW
3 years, 21 weeks and 5 days
If only Cox employees could all be trained correctly.
I was on the chat line with Crystal M a couple of days ago. Delightful person.
I asked if Cox offered any Senior Discounts, she replied "I am glad to inform you that in fact we do give senior discounts. We will be able to assist you gladly at your nearest Cox local stores. You just have to go with your ID.
I thanked her and ended the conversation but printed out the conversation.
Yesterday, I went to my local store and asked the same question. The person who was assigned to me had no personality, and just said No. OK I produced the print out of the conversation and her attitude, I don't know anything about it and we don't offer senior discounts. I was also told that I already had a good rate, to which I replied,"I don't think $180/month for basic services is a good rate." I just wish there was another smaller company for t.v. internet and phone and appreciate customers. We really don't have a choice because the other company is just as bad!Anonymous
Blue
1 year, 21 weeks and 6 days
(EMAIL)
Email them and start petitionAnonymous
Mjg
1 year, 28 weeks and 5 days
THEY ARE SOME HOW GETTING AWAY WITH BEING A MONOPLY, IS THIS ANOTHER BACK ROOM DEAL,
THEY ILLEGALLY WENT INTO MY ACCOUNT AND TOOK OUT MONEY I DON'T OWE, AND NOW THEIR SAYING I OWE THEM $ 32. SOMETHING MORE!!!
I THINK WE SHOULD ALL START CALLING THE CORPORATION COMMISSION, THERE'S TOO MANY PEOPLE THAT ARE NOT GETTING ANY RESULTS,
EXCEPT TO GET CHARGED MORE!!!!!Anonymous
Blue
1 year, 21 weeks and 6 days
(EMAIL)
Email them they need to be exposedAnonymous
Blue
1 year, 21 weeks and 6 days
Get a petition started in every state Cox is and sign the petition!!!