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Anonymous
Ben
1 year, 11 weeks and 6 days
There shouldn't be 20 people in one line. WtfAnonymous
If you don't like it then do curbside pickup
1 year, 8 weeks and 12 hoursAnonymous
GRACIE and CONNIE dont do business with or at paetsmart at all.
1 year, 11 weeks and 4 days
Internet hours on petsmart website indicated they were open in fountain valley california till nine p.m. i showed up a few minutes after eight p.m. to be greeted by an employee in parking lot collecting carts HER NAME WAS CONNIiE who was very rude and unempathetic to me and stated emphatically we are closed. I continued to explain to het the hours posted on the internet said they were open until nine p.m. but she didnt care that i had driven all this way based on their posting of internet hours. I asked for the managet and she said O SHES
V ERY BUSY. Very disappointed in these human beings. Managers name at FOUNTAIN VALLEY CALiFORNIA store is GRACIE. If these lowly piece of **** of a human beings dont care about the customer why would you want to shop there? Consider better options where the people that you spend your hard earn money on treat you better. Several other people also showed up baded on the internet information and didnt appreciate the fact that petsmart was contradicting the information they provided the internet with. I will consider my options more closely alsoAnonymous
Registers would have been closed by then so there's nothing they can do anyways and maybe you shouldn't take it out on the employees who have been screwed over during this whole thing but realize that the internet isn't always correct. And I'm sure you've noticed with covid that most stores' posted hours aren't correct. You should have called. I don't feel bad for you one bit
1 year, 8 weeks and 12 hours