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Anonymous
Donna Cade
1 year, 16 weeks and 3 days
Purchased 3 tickets to a play that was canceled and was given
Groupon Bucks. It's impossible to talk with someone other than on the chat which is no help. Also purchased 2 tickets to see Michael Buble which has been postponed. I would like a refund for those as well.
I do not want $500.00 in Groupon Bucks. I'm asking for someone from Groupon to contact me ASAP.Anonymous
T Hall
1 year, 11 weeks and 1 day
I'm having a similar issue and the customer service is useless. It make sense why their reviews have dropped under 2.0.Anonymous
Caryl
1 year, 11 weeks and 5 days
Elliott Advocacy will get you your money.
Go to their web site... press Help
They're an advocacy group. No chargeAnonymous
jon
1 year, 3 weeks and 1 day
I tried to get help, but no one will talk to you. I have purchased my last groupon, never again.Anonymous
Mike
1 year, 13 weeks and 8 hours
Good afternoon, i hope this finds you with a real refund in you account. If not. Look into you states consumer rights laws/ use persuasive words that will include the use of contacting the BBB and your states AD. The refund policy clearly states a refund not a refund in groupon bucks. I had this same issue with ticket that was solved today. Was no where near 500$ but i got my money..Anonymous
Caryl
1 year, 13 weeks and 23 hours
Here's what to do. It worked for me.
Here's how you can get your $$ back from Groupon
Contact Elliott Advocacy. Elliott.org
I used them...it took a month, but I got my $$ back.
Elliott Advocacy is a 501(c)(3) nonprofit consumer advocacy organization that empowers consumers to solve their problems and helps those who can't.
No charge Email themAnonymous
Caryl
1 year, 13 weeks and 1 day
Follow these instructions...
Here's how you can get your $$ back from Groupon
Contact Elliott Advocacy. Elliott.org
I used them...it took a month, but I got my $$ back.
Elliott Advocacy is a 501(c)(3) nonprofit consumer advocacy organization that empowers consumers to solve their problems and helps those who can't.
Free of chargeAnonymous
Caryl
1 year, 13 weeks and 1 day
Here's how you can get your $$ back from Groupon
Contact Elliott Advocacy. Elliott.org
I used them...it took a month, but I got my $$ back.
Elliott Advocacy is a 501(c)(3) nonprofit consumer advocacy organization that empowers consumers to solve their problems and helps those who can't.
No charge....Anonymous
You're not in this alone. Tell your story on social media, Twitter, Facebook etc
1 year, 14 weeks and 3 daysAnonymous
Go to Facebook, Twitter etc. tell your story
1 year, 14 weeks and 4 daysAnonymous
Social media is one answer. Put all this info on all your acctgs
1 year, 14 weeks and 4 daysAnonymous
Sorry you lost the money. Tell what happened on Facebook, Instagram, Twitter etc.
1 year, 14 weeks and 4 daysAnonymous
Let people know through social media what is happening with this company . Twitter, Instagram etc
1 year, 14 weeks and 4 daysAnonymous
NONO
1 year, 15 weeks and 6 days
Write to the CEO directly. Easy to find his email.Anonymous
Donna wade
1 year, 1 week and 4 days
Still have not got refund for hotel charged me twiceAnonymous
Shirley
1 year, 5 weeks and 5 days
Terrible experience with this scam company! Do not use!Anonymous
CEO won't answer. Write on all Social Media!!!
1 year, 14 weeks and 3 daysAnonymous
There's a new CEO. Aron Cooper. He won't answer you. You'd do a lot better writing your story on social media: Facebook, Instagram, Twitter etc
1 year, 14 weeks and 4 daysAnonymous
That's been done, plus there's a new CEO. Aaron (don't remember last name). He won't answer you
1 year, 14 weeks and 4 daysAnonymous
Cece
1 year, 15 weeks and 2 days
Dear Sir/Madam,
I must tell you that I'm extremely disappointed with
Groupon the company. To make a really long story short you have no customer service and improper people handling your customer support. I have ordered placemats for dogs. They were to be personalized and to my dismay they were not completed. I received emails stating they would help me. Not one phone call I received was of help. Instead,I heard sorry for your inconvenience, and no problem or it's not our fault or other such nonsense. I called for help personalizing these mats...AND GUESS WHAT STILL NO HELP!!!
By the way you were paid! So now what? At this time,
I have decided never to do business with Groupon at all. I will be reporting to the Better Business Bureau and Social Media. By the Way It's not by accident that
Your ratings are so low.
My Name is C. Wieder
900 Bay Drive #301
Miami Beach,Fla. 33241Anonymous
Caryl
1 year, 11 weeks and 5 days
Elliott Advocacy will get you your money.
Go to their web site... press Help
They're an advocacy group. No charge
They're stock just had a reverse split. 20 for 1... not good for the company!Anonymous
Caryl
1 year, 13 weeks and 23 hours
Here's what to do. It worked for me.
Here's how you can get your $$ back from Groupon
Contact Elliott Advocacy. Elliott.org
I used them...it took a month, but I got my $$ back.
Elliott Advocacy is 501(c)(3) nonprofit consumer advocacy organization that empowers consumers to solve their problems and helps those who can't.
No chargeAnonymous
Caryl
1 year, 13 weeks and 1 day
Cece,
Follow these instructions...
Here's how you can get your $$ back from Groupon
Contact Elliott Advocacy. Elliott.org
I used them...it took a month, but I got my $$ back.
Elliott Advocacy is a 501(c)(3) nonprofit consumer advocacy organization that empowers consumers to solve their problems and helps those who can't.
No chargeAnonymous
Tell all this on social media. Twitter, Facebook etc
1 year, 14 weeks and 4 daysAnonymous
Not only their ratings are low, so is there stock price $1.20. Write to all social media's.twitter, too
1 year, 14 weeks and 4 daysAnonymous
Put your story on social media. Twitter, also
1 year, 14 weeks and 4 daysAnonymous
I did they still don't respond.
1 year, 11 weeks and 1 day