-
Anonymous
nancy
1 year, 11 weeks and 6 days
My experience has been truly awful. You owe me $200 for an online order I placed. I've tried to get help through your customer service and customer relations departments with no luck and a huge amount of frustration on my part. I've spent an incredible amount of time on hold and then dropped calls. I truly can't believe that a company like gap treats people this way. I'm so tired of hearing how understaffed you are due to the pandemic. No other company I've used acts like this. You should be ashamed and maybe close your online customer service!!Anonymous
Sandra M
1 year, 11 weeks and 5 days
I agree , my wife as been trying to get a refund for the last month , and nothing . She has tried calling and staying on hold the same happens , dropped calls .Stays on hold for hours . They owe my wife and 120 dollars !