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Anonymous
Old Geezer
1 year, 31 weeks and 2 hours
I don't have a problem with the product, but I do have a problem with the "customer service dept" that deals with credit cards, statements (charges and payments). The right hand does not know what the left hand is doing, and nobody listens to your problem about statements not showing a payment, even though my bank shows payment and my bank statement shows payment, but for some unknown reason, the Shell credit card people have a problem finding it... still trying to get it resolved, but it's like trying to find a needle in a haystack regarding any resolution...Anonymous
Dee G.
1 year, 28 weeks and 4 days
Sorry Old Geezer, I hope you get resolution soon. I am not and just posted my issue with the Shell credit card. I agree the problem is not the product, it's the credit division that has major problems. My concern is if Shell and or MasterCard is so inept with our accounts I for one can't trust them with my credit.