I purchased my dream retirement car a little over a year ago from Orange County BMW in Harriman, NY. The sales person and general manager were very helpful , as were the service department over the last year. I can't say the same for the F& I guy...the one who sells all the additional warranties, financing etc. I purchased several warranties as I thought this car would last me a while and I know they are high maintenance. I was in an accident early this year which resulted in the car being totaled. I have been calling the dealer for 3 1/2 months for processing reimbursement for cancelled warrantees. Suffice to say, the F&I guy is less than honest and not a straight shooter. I thought I had some safety being part of the "car family" but it proved to be far from the truth when dealing with this person. If this is the guy the dealer wants to have taking care of their customers, the public needs to be extra sharp and make sure you don't purchase any of the extras from the F& I department.
All the "additional warranties" are a con on customers. Never buy them.