• 7-Eleven, Inc.

    City
    Dallas
    Street Address
    1722 Routh St., Ste. 1000, 1 Arts Plz
    Contact Name
    Joseph DePinto
    Twitter ID
    Zip Code
    75201
    State
    TX
    Title
    President CEO and Director
    Lori

    Currently I have experienced unfair treatment from employee Brittany that works for 7-11 located S Bryant., San Angelo, TX 76903 We reside in the same apt complex nearby and some issues have come up between tenants and landlord. I was attempting to enter store at 1040 pm 02/18/2021 and was stopped by my partner who was already in store having a very intense conversation regarding myself and the drama undergoing at the apt complex. I was told that this employee Brittany wanted to kick my a**. Now in all my years of employment you do not bring your personal issues to your place of employment. I was bombarded with so many different emotions not knowing what to say I asked my partner if she needed to discuss these matters she can come knock on my door. 711 is a place of business that I go to almost on a daily basis. In my part of town it's one of two stores near me for miles. I have lived here for five years now and was relayed a message by this employee I am no longer welcome in their store anytime she works. This was coming from Sylvia the manager of the store. Until now have always respected Sylvia why is she letting an employees personal problems dictate who is allowed in the store. How is this possible. It's like I was tried and convicted of a crime. I wasn't even given the opportunity to show I am an actual adult, that I can walk in there complete my purchase respectively, mind my own business and leave..no drama! Wouldn't they want the same put of their employees. This employee is full time when is she NOT going to be there? Are they going to supply me with her work schedule. I'm hurt in all this. Can't even go buy a simple candy bar if Brittany is there. This is unreal!
    Now does anyone else see a problem with this. I have never and would never bring disrespect into that store. I have always showed the most up most respect for Sylvia, manager and other employees. So it came to my surprise that Brittany said Sylvia said as long as Brittany is working I'm banned.
    Why? I've done nothing wrong. She is the employee supposed to be supplying our community with respect and good customer service skills. If she is unable to control her behavior then maybe this isn't the line of work she should be in. I feel like I'm being attacked and punished for actions that have nothing to do with me.
    What should I do here? I'm going to complain to corporate but that's not going to solve the problem at hand..banning me. I don't deserve this.

    2 days, 12 hours and 4 minutes
    Anonymous

    LMFAO, OMG the clerk sneezed, shut the store down,bring in the hazmat decontamination team. Lol....
    Some people are nuts.

    Thread
    15 weeks, 3 days and 9 hours
    Hana

    Why you remove my reviews I need answer

    15 weeks, 4 days and 17 hours
    Anonymous

    in Lewisvile McArther and 121 HWY. i get gas. pump says i need to pay for gas inside. i went in there didnt want to due to COVID but no choice, than casiher asked how much i said want to fill up, open for $40. alway any gas station with the card if you use less than that amount, card get charged only for the amount used is $36 somthing i didnt even worry about it, but now i understand the rep of and highway robary. this why i can pay out side so prepay my card and keep the change. i need my refund pluse compensation. i hope is just a owner of this location is crock but if this issue not resolved that i will cha

    27 weeks, 1 day and 12 hours
    Anonymous

    Rafay Sheikh

    in Lewisvile McArther and 121 HWY. i get gas. pump says i need to pay for gas inside. i went in there didnt want to due to COVID but no choice, than casiher asked how much i said want to fill up, open for $40. alway any gas station with the card if you use less than that amount, card get charged only for the amount used is $36 somthing i didnt even worry about it, but now i understand the rep of and highway robary. this why i can pay out side so prepay my card and keep the change. i need my refund pluse compensation. i hope is just a owner of this location is crock but if this issue not resolved that i will change my mind for 7 eleven and go to athurities and media. i will review after reply.

    27 weeks, 1 day and 18 hours
    Anonymous

    s 7 11 I buy lottery starch off when I win thay never can cash my tickets that is so I unprofessional if lm buying the tickets and wining. Givee me my money that not fare the store is John R between 12 - 1

    29 weeks, 15 hours and 17 minutes
    Anonymous

    s 7 11 I buy lottery starch off when I win thay never can cash my tickets that is so I unprofessional if lm buying the tickets and wining. Givee me my money that not fare the store is John R between 12 - 1

    29 weeks, 15 hours and 17 minutes
    Anonymous

    I been going to this 7 11 I buy lottery starch off when I win thay never can cash my tickets that is so I unprofessional if lm buying the tickets and wining. Givee me my money that not fare the store is John R between 12 - 13 31752 John R

    29 weeks, 1 day and 4 hours
    Anonymous

    ern/ Joseph DePinto,

    We've recently learned that you are going with City FM US for your facilities needs. Over the years we have worked with several companies that have switched to companies such as City FM US and it has proven to be very unsuccessful. It was has failed for several reasons one of which they hire unqualified technicians. You will find that you won't get the kind of service when having one company cover the entire state and having unqu

    29 weeks, 2 days and 5 hours
    Anonymous

    Facilties Manager

    To Whom It May Concern/ Joseph DePinto,

    We've recently learned that you are going with City FM US for your facilities needs. Over the years we have worked with several companies that have switched to companies such as City FM US and it has proven to be very unsuccessful. It was has failed for several reasons one of which they hire unqualified technicians. You will find that you won't get the kind of service when having one company cover the entire state and having unqualified personnel. I have over 20 years experience and it's very hard to find qualified personnel.

    29 weeks, 2 days and 10 hours
    Anonymous

    The Seven 11, located at Lee and Libby roads, in Maple Heights, OH.

    I stopped there to buy scratch off lottery tickets, around 9:00 pm on Friday July 24th. The clerk sneezed several times, , ,,

    30 weeks, 1 day and 16 hours
    Anonymous

    Annie

    The Seven 11, located at Lee and Libby roads, in Maple Heights, OH.

    I stopped there to buy scratch off lottery tickets, around 9:00 pm on Friday July 24th. The clerk sneezed several times with my tickets in her hand, and she was NOT wearing a mask...

    30 weeks, 1 day and 21 hours
    Anonymous

    porate doesn't want to give out their number they just give you a customer service line that's pure garbage so that way they don't want to hear your complaints or care. They love pulling the bait and switch scams on people at the 7-Eleven and that they like to bully their their customers. No face mask no gloves Big Gulp is a tiny drink have to leave your book bag on the floor you can't carry it with you slow racist unprofessional employees people should just gather up and Sue the hell out of them!Charged my credit c

    30 weeks, 4 days and 14 hours
    Anonymous

    Anonymous

    If not willing to accept American currency, then why r still operating open stores for business I believe that it is against the law to refuse good old fashion CASH!!!!!! Bad for business

    30 weeks, 4 days and 20 hours
    Anonymous

    Customer service did not even have it corporate call me and close the case there was nothing done not even investigated the store is on Copans and Dixie in Pompano Beach Florida

    Thread
    30 weeks, 4 days and 21 hours
    Anonymous

    corporate doesn't want to give out their number they just give you a customer service line that's pure garbage so that way they don't want to hear your complaints or care. They love pulling the bait and switch scams on people at the 7-Eleven and that they like to bully their their customers. No face mask no gloves Big Gulp is a tiny drink have to leave your book bag on the floor you can't carry it with you slow racist unprofessional employees people should just gather up and Sue the hell out of them!Charged my credit card and. I told them to delete my order got nothing.

    Thread
    30 weeks, 4 days and 21 hours
    Anonymous

    d

    you have a store at the corner of 20th st, and 47th ave. in Greeley Co. they have FALSE and completely wrong info on the door concerning face masks, they say they are required by state and local laws to demand a face mask be worn by anyone entering the store which is completely false!!! will not spend another penny at your stores for false indoctrination of the public by your company!!! there is no LAW in place for face coverings of any kind in Weld County or Colorado state law!!!!

    30 weeks, 5 days and 5 hours
    Anonymous

    El paao 7/11 should close down. Every time i go in for..... something they dont have it. No cups for slurpees no propane no beer that i drink shut them down. So i keep go across the street.

    30 weeks, 5 days and 13 hours
    Anonymous

    Pure garbage from the corporation down!!!!

    30 weeks, 5 days and 22 hours
    Anonymous

    Ceci

    El paao 7/11 should close down. Every time i go in for something they dont have it. No cups for slurpees no propane no beer that i drink shut them down. So i keep go across the street.

    30 weeks, 5 days and 23 hours
    Anonymous

    Synicia Johnson

    Hi my name is Mrs. Synicia I have a problem with the store. this store accused my daughter twice at different times stealing from the store but my daughter go in the store every day my daughter level stole from them but it's funny how twice the accused of stealing and I see everybody hanging outside the store I see everybody selling K2 from that store and the ones that really do still they don't say nothing to but the innocent one day I will pray I guess have a problem with it I do not appreciate this man twice in a different time accusing my daughter when she go in the store everyday buying stuff out there so they watch her every time she go in her en esto like she's a criminal and I don't appreciate and I'm just telling you how I feel I do not appreciate how they treat my daughter this is twice a day this to her but they don't do nobody else that it hangs like that store around they still like that

    31 weeks, 1 day and 22 hours
    Anonymous

    . Went to my local 7-11 and see it's has been taken over by a new franchisee who has cost our town at least 6 people their jobs. These people who showed up EVERY SINGLE DAY to be there for us. 7-11 claims Corporate & Community responsibility. Really? In the middle of a PANDEMIC this was what you chose to do? Was there everyday now it's a BOYCOTT & I'm urging my community to foll

    31 weeks, 4 days and 5 hours
    Anonymous

    . Went to my local 7-11 and see it's has been taken over by a new franchisee who has cost our town at least 6 people their jobs. These people who showed up EVERY SINGLE DAY to be there for us. 7-11 claims Corporate & Community responsibility. Really? In the middle of a PANDEMIC this was what you chose to do? Was there everyday now it's a BOYCOTT & I'm urging my community to foll

    31 weeks, 4 days and 5 hours
    Anonymous

    Cathy Diehl

    I live in Gettysburg Pa. Went to my local 7-11 and see it's has been taken over by a new franchisee who has cost our town at least 6 people their jobs. These people who showed up EVERY SINGLE DAY to be there for us. 7-11 claims Corporate & Community responsibility. Really? In the middle of a PANDEMIC this was what you chose to do? Was there everyday now it's a BOYCOTT & I'm urging my community to follow my lead. Shame on you 7-11!!!

    31 weeks, 4 days and 12 hours
    Anonymous

    I've been shopping at the makaha 711 for a very long time and would like to continue doing so BUT I fear that isn't possible DUE to the fact that they let customers with no mask continue to enter store putting other shoppers at risk EVERYDAY

    31 weeks, 5 days and 7 hours