• Allstate Insurance

    City
    Northbrook
    Street Address
    2775 Sanders Rd.
    Twitter ID
    Zip Code
    60062
    State
    IL
    Anonymous

    pipe in the second floor bathroom had burst and had to be replaced. At that point they neededpayment for this pipe which was fourteen hundred dollars due immediately. The roto rooter technition said oh no not to worry because they contact the insurance companies directly and in all the chaos of the moment asked me to sign a tablet , giving them permission to contact the agent, at no time was the word contract mentioned and I would never in a million years have put a signature to any document without reading it thoroughly.These people took advantage of a chaotic situation. They contacted the agent alise wilson and we had a three way conversation . After that conversation I tried to reach this agent on numerious occasions leaving messages . ON one call they informed me that this agent was on vacation and that I would have to wait for her return. My husband had just passed away and he had been an Allstate customer for over forty years. My issue is that this agent added to the problems here with the lack of communication, she should have called me to inform me that Allstate does not do business with this particular vendor. and that would have been enough information for me to hire anoter company , I was given these facts after . I paid twenty five hundred dollars for water mitigation and these contractors removed an existing kitchen cabinet which can not be replaced because they were in excellent condition but they are not made or sold anymore and they ruined the counterto

    10 weeks, 4 days and 20 hours
    Anonymous

    pipe in the second floor bathroom had burst and had to be replaced. At that point they neededpayment for this pipe which was fourteen hundred dollars due immediately. The roto rooter technition said oh no not to worry because they contact the insurance companies directly and in all the chaos of the moment asked me to sign a tablet , giving them permission to contact the agent, at no time was the word contract mentioned and I would never in a million years have put a signature to any document without reading it thoroughly.These people took advantage of a chaotic situation. They contacted the agent alise wilson and we had a three way conversation . After that conversation I tried to reach this agent on numerious occasions leaving messages . ON one call they informed me that this agent was on vacation and that I would have to wait for her return. My husband had just passed away and he had been an Allstate customer for over forty years. My issue is that this agent added to the problems here with the lack of communication, she should have called me to inform me that Allstate does not do business with this particular vendor. and that would have been enough information for me to hire anoter company , I was given these facts after . I paid twenty five hundred dollars for water mitigation and these contractors removed an existing kitchen cabinet which can not be replaced because they were in excellent condition but they are not made or sold anymore and they ruined the counterto

    10 weeks, 4 days and 20 hours
    Anonymous

    pipe in the second floor bathroom had burst and had to be replaced. At that point they neededpayment for this pipe which was fourteen hundred dollars due immediately. The roto rooter technition said oh no not to worry because they contact the insurance companies directly and in all the chaos of the moment asked me to sign a tablet , giving them permission to contact the agent, at no time was the word contract mentioned and I would never in a million years have put a signature to any document without reading it thoroughly.These people took advantage of a chaotic situation. They contacted the agent alise wilson and we had a three way conversation . After that conversation I tried to reach this agent on numerious occasions leaving messages . ON one call they informed me that this agent was on vacation and that I would have to wait for her return. My husband had just passed away and he had been an Allstate customer for over forty years. My issue is that this agent added to the problems here with the lack of communication, she should have called me to inform me that Allstate does not do business with this particular vendor. and that would have been enough information for me to hire anoter company , I was given these facts after . I paid twenty five hundred dollars for water mitigation and these contractors removed an existing kitchen cabinet which can not be replaced because they were in excellent condition but they are not made or sold anymore and they ruined the counterto

    10 weeks, 4 days and 20 hours
    Anonymous

    pipe in the second floor bathroom had burst and had to be replaced. At that point they neededpayment for this pipe which was fourteen hundred dollars due immediately. The roto rooter technition said oh no not to worry because they contact the insurance companies directly and in all the chaos of the moment asked me to sign a tablet , giving them permission to contact the agent, at no time was the word contract mentioned and I would never in a million years have put a signature to any document without reading it thoroughly.These people took advantage of a chaotic situation. They contacted the agent alise wilson and we had a three way conversation . After that conversation I tried to reach this agent on numerious occasions leaving messages . ON one call they informed me that this agent was on vacation and that I would have to wait for her return. My husband had just passed away and he had been an Allstate customer for over forty years. My issue is that this agent added to the problems here with the lack of communication, she should have called me to inform me that Allstate does not do business with this particular vendor. and that would have been enough information for me to hire anoter company , I was given these facts after . I paid twenty five hundred dollars for water mitigation and these contractors removed an existing kitchen cabinet which can not be replaced because they were in excellent condition but they are not made or sold anymore and they ruined the counterto

    10 weeks, 4 days and 20 hours
    Anonymous

    On april 21 2020 I received call from tenant in my townhouse rental that there was water coming into unit from the outside above french doors to deck. At six thirty that evening I received a call from Allstate , asking if I would like to increase insurance coverage on this particular rental unit and I replied that I did not at this time. I did however think that the timing of this call was rather peculiar. The property management company responded with a maintainance visit thirteen days later because of the covid. On may 6 2020 I met roto rooter at property and they said that the pipe in the second floor bathroom had burst and had to be replaced. At that point they neededpayment for this pipe which was fourteen hundred dollars due immediately. The roto rooter technition said oh no not to worry because they contact the insurance companies directly and in all the chaos of the moment asked me to sign a tablet , giving them permission to contact the agent, at no time was the word contract mentioned and I would never in a million years have put a signature to any document without reading it thoroughly.These people took advantage of a chaotic situation. They contacted the agent alise wilson and we had a three way conversation . After that conversation I tried to reach this agent on numerious occasions leaving messages . ON one call they informed me that this agent was on vacation and that I would have to wait for her return. My husband had just passed away and he had been an Allstate customer for over forty years. My issue is that this agent added to the problems here with the lack of communication, she should have called me to inform me that Allstate does not do business with this particular vendor. and that would have been enough information for me to hire anoter company , I was given these facts after . I paid twenty five hundred dollars for water mitigation and these contractors removed an existing kitchen cabinet which can not be replaced because they were in excellent condition but they are not made or sold anymore and they ruined the countertop. To this day things are not put back and strahtened to their original, and I had to pay eighteen hundred dollars to repair the drywall over door. I have a basement that they took insulation out of and a hole in the bedroom wall. This is disgraceful. My claim was denied because they said that the mold over the door was long standing. If this were the case the mold would have traved further into the kitchen. The agent should have come to the unit. Had she been more diligent concerning this issue things would have been much different. To date thes contractors have cost me well over five thousand dollars so far and my problems here have not been solved. This is a very poor way to treat cutomers with a forty year track record, I do not care what the agents superviser has to say about. this agent and her unprofessional behavior. My husband purchased Allstate while in the Navy and always spoke well of them. I am disappointed with this response as the mold in that unit could not have been longstanding. The agents need to be trained to respond to a situation in a timely manner as things tend to snowball rapidly into a very costly situation. I woul like someone to respond to this thank you Kindest regards Barbara Campbell (PHONE)

    10 weeks, 4 days and 20 hours
    Anonymous

    Ticked Off Grandma

    We are going thru a similar situation. Young man ran a stop sign and hit us, he has no insurance. Truck we've only had for 9 months is totaled and Allstate is leaving us with ****,000 bill to pay it off. We didn't get Gap insurance because we did NOT over pay for our truck. But Allstate seems to think it lost $5,000 in value in 9 months. We also have a lawyer, only way we get this mess cleaned up!

    13 weeks, 5 days and 19 hours
    Anonymous

    feel awful calling and calling even when customers have obviously complained about not being interested. the customer HAS to say add me to the do not call list to be removed. even then. you don't get removed. you just get a note where your information is stored to do not call. now when it comes to the issues with my boss, my boss is never in the office. he has a right hand man very much like dwight from the office. today he pulled me in the office to lecture me over being late & taking an hour and a half lunch. mind you. i walked in right when my shift starts. because i'm not really hired i don't have any system to clock in to prove i was there on time. i also double checked to see if i took a longer lunch than i was supposed to & according to my call history i took right on the dot an hour lunch. today i received a better job opportunity that allows me to work from home which i will be taking however talk in the office is if you quit before you get paid you don't get paid for the hours you worked. if you're still reading this, this is where the scam really gets wild. not only do i not get breaks throughout the day but i also have to work my physical thearpy around my work schedule even though my physical therapist office closes at the same time i'm off. i've also been told on the promotion process. when and if i am promoted to a licensed insurance agent, i must sign a contract for a year saying i'll work there until that contract is up. my boss will then take the online state test for me. in the contract it will tell you that the test is over a grand. i did the research & if i do it on my own after finger printing & test fees it's about $260. if that contract is broken i will then have to pay my boss that thousand dollars back. i am completely prepared to quit however i've been told from other employees experience that if i don't continue to work until pay day i will not be paid for the hours i have worked. this job is such a scam. ever

    14 weeks, 2 days and 5 hours
    Anonymous

    ANOYMOUS

    WHO IS THE NAME OF SUPERVISOR OVER CLAIM AGENTS

    Thread
    14 weeks, 2 days and 14 hours
    Anonymous

    surance company is the worst insurance company in the country. I was sold auto and homeowners insurance by the agency in Tampa Florida. The sold both policies with fraudulent information. When I complained about being sold a bill of goods, the, ,, , , ,

    14 weeks, 3 days and 36 minutes
    Anonymous

    John Parker

    Allstate insurance company is the worst insurance company in the country. I was sold auto and homeowners insurance by the agency in Tampa Florida. The sold both policies with fraudulent information. When I complained about being sold a bill of goods, they increased my policy $1,200. I went back to Geico after six months with these crooks.

    14 weeks, 3 days and 2 hours
    Anonymous

    Very upset with my agency and Allstate has not helped me receive remaining unused premium. I personally dropped signed cancellation papers to **** Butler and associates in Mattoon I'll they are 20 miles from my home so should not take weeks for a check to be re

    15 weeks, 1 day and 4 hours
    Anonymous

    Sherry Kerz

    Very upset with my agency and Allstate has not helped me receive remaining unused premium. I personally dropped signed cancellation papers to **** Butler and associates in Mattoon I'll they are 20 miles from my home so should not take weeks for a check to be received

    15 weeks, 1 day and 18 hours
    Anonymous

    Rose

    I worked there 40 years - I was harassed so badly once I turned 55 that I had to retire early or have a nervous breakdown. It was announced in a sales meeting that they found someone to 'to get rid of me', she then got promoted to another dept and harassed others til the quit and then got promoted to HO - senior management couldn't manage their way out of a paper bag! I was a highly awarded employee and constantly received notes from people thanking me for a job well done.......

    Thread
    16 weeks, 1 day and 19 hours
    Anonymous

    0, I watched a video of Daniel Mayples, who is employed by Ted Todd ins in Florida, being beyond rude and very scary and threatening because apparently he was asked to wear a mask. If you go to Facebook 'Occupy Spokane', you can watch this vid.

    Not rating because I do not think

    17 weeks, 1 day and 18 hours
    Anonymous

    0, I watched a video of Daniel Mayples, who is employed by Ted Todd ins in Florida, being beyond rude and very scary and threatening because apparently he was asked to wear a mask. If you go to Facebook 'Occupy Spokane', you can watch this vid.

    Not rating because I do not think

    17 weeks, 1 day and 18 hours
    Anonymous

    Kathleen

    On July 7, 2020, I watched a video of Daniel Mayples, who is employed by Ted Todd ins in Florida, being beyond rude and very scary and threatening because apparently he was asked to wear a mask. If you go to Facebook 'Occupy Spokane', you can watch this vid.

    Not rating because I do not think this represents all of Allstate.

    17 weeks, 1 day and 20 hours
    Anonymous

    karen

    allstate is it good for paying claims i'm still waiting a year later

    18 weeks, 23 hours and 27 minutes
    Anonymous

    Allstate should be in no State someone should have that actor who is representing this rinky-**** little company really know what a horrible company Allstate is Allstate is the worst company when it comes to insurance you

    cannot do wo

    18 weeks, 3 days and 3 hours
    Anonymous

    Allstate should be in no state & that dumbass actor should be notified when a rinky-**** little company he is representing but that's what dumbass people do they don't know what they're doing because this company sucks

    18 weeks, 4 days and 9 hours
    Anonymous

    Allstate should be in no State someone should have that actor who is representing this rinky-**** little company really know what a horrible company Allstate is Allstate is the worst company when it comes to insurance you

    cannot do worse

    18 weeks, 4 days and 9 hours
    Anonymous

    Former agent

    Just send a copy of your HUD statement and policy will be cancelled back to date if closing. Easy peasy

    Thread
    20 weeks, 1 day and 2 hours
    Anonymous

    Linda Cuprill

    My 90 year old mother has been a valued customer for over 60 years. For the 1st time, she forgot to send in her payment ( and she pays the full year). Well, no letter comes from Allstate. The bank notified her!! Allstate says, SORRY, but we cancelled her insurance and can't reinstate her policy!! Way to go, Allstate! I will tell everyone I know, what Allstate did to one of our seniors during a pandemic. So very sad and disappointing!

    21 weeks, 1 day and 18 hours
    Anonymous

    ultiple opportunities to resolve this issue today. Unfortunately you choose to be confrontational, combative, condescending and unprofessional today. I am shocked that AllState tolerates such behavior from its employees.

    Next time you attempt to flaunt your perceived privilege and superiority to someone by declaring that you "have been a licensed agent for eight years", please know your audience. As a retired military person, I can tell you without a shadow. , ., .,

    22 weeks, 3 hours and 40 minutes
    Anonymous

    AllStateemployeesthispersonwhy?

    Ms. Clackley,

    I requested my home insurance be canceled due to the selling of my residence. If you or anyone who may be tasked with such a responsibility fails to accomplish or ignores my request, I have no control over such actions. I do however, have avenues of remedy and recourse as defined by state statute.

    You had multiple opportunities to resolve this issue today. Unfortunately you choose to be confrontational, combative, condescending and unprofessional today. I am shocked that AllState tolerates such behavior from its employees.

    Next time you attempt to flaunt your perceived privilege and superiority to someone by declaring that you "have been a licensed agent for eight years", please know your audience. As a retired military person, I can tell you without a shadow of a doubt, all you did was prove how unimpressive you really are.

    Sincerely,

    Michael Carroll

    22 weeks, 12 hours and 19 minutes
    Anonymous

    ontact me in every way! I have told you numerous times not to email, text, or call me! Your rates are outrageous!! The way I have been harassed I would never do business with you! I will make sure i let other people know n,;,;,;,,;,;,;,;,;,;,;,;,;,,m,m,m,m,m,m,m,m,m,,m,;;,;,

    23 weeks, 6 days and 4 hours