• American International Group

    Street Address
    180 Maiden Ln.
    Number of Employees
    Contact Name
    Robert Benmosche
    Related Terms
    Zip Code
    President and CEO
    New York

    Michael Hernandez

    AIG Travel Guard is the worst company I have ever dealt with, and Expedia should be embarrass and straitened for even promoting them on their portal. Is there a negative star rating?

    21 weeks, 4 days and 22 hours

    Long suffering client

    This company has a long history of corruption and illegal activities - sued and fined nearly $3,000,000,000 in the past 10 years. They refuse to fix their errors and theft of individuals money for worthless products. Avoid at all costs and be ready to sue if you do any business with them.

    23 weeks, 2 days and 42 minutes


    AIG has covered up their wrong doing of behalf of my father estate. They refused to release the paperwork they received by my brother who was not the legal representative of my father estate. My sister had to go to a Judge to be special administrator of his Will get the money they were about to release to him. Luckily she legally placed a claim the same day he did. When she asked them for the paperwork he submitted they denied the request, stating HIPAA law. I know what the HIPAA law is, no information will be given to anyone without legal authority. The Judge given my sister that legal authority, but yet refused the request. My sister were not trying to sue AIG for more money, she just wanted what she had a legal right to. All they had to do was give her the paperwork, learn from their mistake and not cover it up. And maybe investigate the possible illegal action of my brother. FYI: my brother did this with NWM as well, we have the documentation of some of what he did. My sister spoke to a compliance officer and was supposed to sent it to the investigator at NWM. But because they too could not do the right thing, they must have covered it up. What ever happened to the small print on the legal document to sign off on when you buy insurance. It is illegal to falsely submit a claim. If you think I am going to give my name and have their lawyers go after me. I'm not that stupid. I'm just a little person on the totem pole.

    40 weeks, 5 days and 18 hours


    My experience with your "travel insurance" is a disaster. Because of medical issues with my wife we had to cancel a hotel reservation. We called the number on our confirmation letter to cancel the day before. One of the options was to "cancel reservation". We followed the instructions and at the end, we were told the reservation was cancelled and we would receive our refund. Nothing happened for a week.

    I called Expedia and they gave me your number and I talked to a rep who apologized and immediately sent me the appropriate document I had to fill out. I did immediately (7/11/19). I called in today and they are telling me up to 10 days. My situation was immediately verified. It appears you are withholding funds for an extended period of time so as to make money off of these monies. This is 2019 and it doesn't take 10 days to verify and pay.

    When I get off here I am copying and sending to Expedia and Marriott as well as posting on my Facebook page which has 2100 followers. I beleive a ltter to the insurance commissioner would be in order. Dr. Al Brodbent

    1 year, 19 weeks and 5 days

    My Dad worked for American General for 50 years and it was a decent company this horrible horrible company AIG bought them and now we try to get benefits paid and get nothing but the run around. DO NOT do business with this horrible company!!

    1 year, 32 weeks and 3 days

    This is the worst life insurance company. They have a bun h of Incompetence people there. They screwed my payment for the last 4 months and canceled my policy. All the money paid in is lost.stay away from this company.

    2 years, 4 weeks and 4 days


    My ex co-worker, an employee has been deceiving recruiters & People on Linkedin, posing as a level 26 employee. He is actually a level 21 employee.

    Sourabh Palkar has been posing as a Global Head of Reporting (CRT) on LinkeIn, but this position does not exist, neither is he a Global Head. This devalues the achievements of actual Global Heads and encourages fraud and deceit thereby giving AIG a bad name.

    I sincerely hope AIG HR will take strict action against this individual. A lot of good employees have lost their jobs in the last few months and this fraud needs to be honest about his actual work and capability.

    2 years, 7 weeks and 5 days

    The human resources department is terrible. No one can give you answer, they have to check with someone else and if you call twice with the same question you will get 2 different answers. The retirement/pension packet is terrible. It is 30 pages long! Good grief. Processing a pension takes weeks. We have dealt with several other insurance company retirement department. Unlike AIG, Nationwide and Allstate are very efficient. The process of retiring with them takes 1 form, 1 email and the pension is processed in 1 day not weeks! Also, they drop someone who is disabled over the phone, effective immediately and have a doctor who has never seen the patient decide if the disabled person can work.

    2 years, 17 weeks and 5 days

    Employee Human Resources department is terrible. Called 3 days in a row and still have not answer to any of the questions.

    2 years, 22 weeks and 3 days

    Worst company

    2 years, 33 weeks and 5 days

    Search Aig. Phone numbers. Look it up that way or call (PHONE). HR dept. to get it

    2 years, 42 weeks and 3 minutes

    Aig has to update the ceo hi passed away 2 years ago

    2 years, 42 weeks and 32 minutes

    Laurie Schmidt

    And I would have never mailed originals I would have sent it certified to get a signature and then ask who is the adjuster name and phone number do you have the adjuster s name on this claim

    2 years, 42 weeks and 47 minutes

    Laurie schmidt

    I worked for aig in the document management center Alpharetta Ga up to 2008 but they closed that location mail was delivered and I was one of the research specialist. What address did you mail this to. I can try to help you with phone numbers or addresses

    Some of my coworkers were terrible that's why I left. No care in the world about claimants mail

    2 years, 42 weeks and 49 minutes

    Tammy Richards

    This is absolutely the worst company I have ever dealt with. I am the agent's assistant on a policy trying to complete a death claim for a beneficiary. I have mailed all original paperwork to your company. YOUR company scanned the paperwork and can't read their own scan. Therefore you have requested all new paperwork. NO ONE will go find the original paperwork. NO ONE has a supervisor that is in contact with the actual claims department. When I got a supervisor in the call center, she would not let me speak. She told me she didn't have to go find the original death certificate because she was in a call center and I would need to send another. YOUR COMPANY IS RIDICULOUSLY OBSTRUCTIONARY. Our company is filing a complaint with the SEC TODAY.

    3 years, 3 days and 2 hours

    Jack withers

    I would like to know why it takes so long for a disability claim to go through and to be given a hard time are your employee that's handling my claim I have talk to them to her supervisor I have requested a different claim rep she keeps adding more and more information she needs which sheet faxed to the wrong people not once but several times and has talk to that office and now he's requested more information after she has indicated that they would take what they have and consider my long-term disability I have nothing coming in and bills are piling up my name is Jack withers my claim number was (PHONE) I have nothing coming in and bills are piling up angel Cooley is the rap for your company my representative from Afscme her name is Ann she is talk to to Angel through emails and on the phone as she indicated her self she was told that they were waiting on one piece of information entered before did just like I was told but I'm still in limbo because she has decided she needed more information somebody needs to step in and find out what's going on with this agent thank you

    3 years, 15 weeks and 3 days

    aig is lousy

    3 years, 29 weeks and 6 days

    Ragda I

    Is there an international e-mail where I can reach AIG customer service to file a complaint about the AIG branch in Egypt?

    4 years, 2 weeks and 6 days


    Today June 18 2016 Saturday

    Gentle Persons; after dining at your establishment TGI Fridays#1693 I was very disappointed. Took my one and only Daughter Samantha out to dinner at 1323 pm at your Establishment Store #1693 I could have complained about the service but that was not the young ladies problem her kitchen people did not know how create an editable meal I brought and my two grandsons there to have a good meal at her suggestion and was more than very disappointed but discussed.

    We had ordered dinners for four at 13:23 pm Server Sabrinna which I was very disappointed in. I had ordered the Rib eye and Lobster tail, the tail was very stringy and the Rib eye was filled with nothing but grizzle could not even finish my dinner. I told the server how I felt but shes did not even notify the management that one of her customers was dissatisfied. No exceptions to the meal MANAGEMENT did not even come over and offer an apology. The drinks that she served did not even taste like the way it was described in the menu.

    After researching the bill I found I was charged for the Ziosk Games, Which I and my Grandsons did not play with, they looked at the game and looked at what was offered but did not play with the game.

    I hope you respond to this.

    Sincerely Yours

    Captain Joseph Szotak MSC

    4 years, 24 weeks and 1 day