• Apple Computer

    City
    Cupertino
    Street Address
    1 Infinite Loop
    Number of Employees
    63300
    Contact Name
    Timothy Cook
    Zip Code
    95014
    State
    CA
    Title
    CEO and Director
    Anonymous

    Ash

    Hi:

    I bought Apple Mac air 2020 and in 6 weeks screen plastic covering came down so went to your authorised Apple support provider their comment shook us completely, they said that it's display is Unauthorised and was seen modified; I bought such expensive product and it turn out to be unauthorised product and in a sealed box.. NOBODY IS HELPING.. can you help??i thought you will be shocked too.. but ..

    What's going on. Customers mean nothing..

    24 weeks, 20 hours and 36 minutes
    Anonymous

    I want a free mac book pro for free for a support video f

    24 weeks, 5 days and 18 hours
    Anonymous

    Didimos

    I want a free mac book pro for free for a support video for apple

    24 weeks, 5 days and 23 hours
    Anonymous

    Pathetic service was told a replacement and now waiting days - basically lied to and told to suck i.. . . ,., .,

    25 weeks, 2 days and 3 hours
    Anonymous

    Pathetic service was told a replacement and now waiting days - basically lied to and told to suck i.. . . ,., .,

    25 weeks, 2 days and 3 hours
    Anonymous

    Pathetic service was told a replacement and now waiting days - basically lied to and told to suck i.. . . ,., .,

    25 weeks, 2 days and 3 hours
    Anonymous

    Pathetic service was told a replacement and now waiting days - basically lied to and told to suck i.. . . ,., .,

    25 weeks, 2 days and 3 hours
    Anonymous

    Tim

    Pathetic service was told a replacement and now waiting days - basically lied to and told to suck it up.

    25 weeks, 2 days and 18 hours
    Anonymous

    password. I called for help. They told me I needed a recite. I called the Resort they emailed me a copy of the serial number,when I was given the iPad and said it was impossible to send the receipt because they buy in bulk and they won't know which Bach it came in, they get them New once a month. They do keep records of the name, serial number, the cost and year it was given. They sent all that information. I get a letter back from Apple saying that's not enough information,they need a receipt. What the hell! What what do I do, just throw away a almost new , ., ,.. . ,. .

    25 weeks, 6 days and 5 hours
    Anonymous

    password. I called for help. They told me I needed a recite. I called the Resort they emailed me a copy of the serial number,when I was given the iPad and said it was impossible to send the receipt because they buy in bulk and they won't know which Bach it came in, they get them New once a month. They do keep records of the name, serial number, the cost and year it was given. They sent all that information. I get a letter back from Apple saying that's not enough information,they need a receipt. What the hell! What what do I do, just throw away a almost new , ., ,.. . ,. .

    25 weeks, 6 days and 5 hours
    Anonymous

    youcantbethatstupid

    (URL)

    There you can find your Apple ID and reset your password.

    Apple does not shut off your number - that's your cell phone provider. They're the only ones that can do that. And your case number? That only applies to Apple support - no one else can see your case information.

    Thread
    25 weeks, 6 days and 12 hours
    Anonymous

    youcantbethatstupid

    This is 100% ****. Techs do not even have a way to do such a thing. Period. Man you people are so frigging gullible. NO tech support agent has the ability to tap into your phone without your knowledge.

    Thread
    25 weeks, 6 days and 12 hours
    Anonymous

    youcantbethatstupid

    What was this $2000 for? You couldn't contact the real Apple company for hours upon hours? You must have a wrong number. No one sits on hold with "the real Apple company" for hours, or people would lose their jobs. Do you have any idea how to find a scammer? Or how to stop them? Please let us know because Apple would love to help out, I'm sure. They don't LET scammers do anything. Scammers do what they do and they need to be reported and stopped. Apple has the best customer service on the planet.

    Thread
    25 weeks, 6 days and 13 hours
    Anonymous

    youcantbethatstupid

    Beats repairs are ALL done by mail. Contact tech support.

    Thread
    25 weeks, 6 days and 13 hours
    Anonymous

    youcantbethatstupid

    Uhhh....you should keep waiting. You're never going to get it. If you need to speak to someone or submit an idea contact support or use the feedback link on the website. Do you think Tim Cook sits around all day every day just waiting for customers to call?

    Thread
    25 weeks, 6 days and 13 hours
    Anonymous

    youcantbethatstupid

    WHAT? Letting the scammers get away with it. Why don't you go find them (since you seem to think that's easy) and call to let them know who to chase down. There are scammers and you blame the company they're scamming? Good God.

    Thread
    25 weeks, 6 days and 13 hours
    Anonymous

    anty) they said the warranty expired 6-21-2020. The whole world was close to shut down and now they want to charge me $129.00 to fix them? However I purchased them Nov 29, 2019 so I should have 1 year from date of purchase but they are refusing to help. I'm a single mom who's hours have been reduced due to Covid and my son's 13th birthday is July 17, all I wanted was to fix them for his birthday ,m,m m, m,,m m, , ,

    29 weeks, 2 hours and 54 minutes
    Anonymous

    anty) they said the warranty expired 6-21-2020. The whole world was close to shut down and now they want to charge me $129.00 to fix them? However I purchased them Nov 29, 2019 so I should have 1 year from date of purchase but they are refusing to help. I'm a single mom who's hours have been reduced due to Covid and my son's 13th birthday is July 17, all I wanted was to fix them for his birthday ,m,m m, m,,m m, , ,

    29 weeks, 2 hours and 54 minutes
    Anonymous

    Andreea G

    I purchased Beat Solo 3 for my son on Nov 29, 2019. The right side stopped working around February/ March. When I went to the store today they told me that I am 11 days out of warranty (1 year manufacturer warranty) they said the warranty expired 6-21-2020. The whole world was close to shut down and now they want to charge me $129.00 to fix them? However I purchased them Nov 29, 2019 so I should have 1 year from date of purchase but they are refusing to help. I'm a single mom who's hours have been reduced due to Covid and my son's 13th birthday is July 17, all I wanted was to fix them for his birthday since I can't afford much for him this year. Can someone please help??

    29 weeks, 8 hours and 31 minutes
    Anonymous

    Hello Mr. Cook, The CECI sent you an email since 17/5/2020 and we still awaiting a reply from

    29 weeks, 18 hours and 12 minutes
    Anonymous

    Hello Mr. Cook, The CECI sent you an email since 17/5/2020 and we still awaiting a reply from

    29 weeks, 18 hours and 12 minutes
    Anonymous

    Hello Mr. Cook, The CECI sent you an email since 17/5/2020 and we still awaiting a reply from you.

    29 weeks, 21 hours and 5 minutes
    Anonymous

    ileen

    Do you know there are scammers impersonating your company. Because I could not contact the real Apple Company on the phone for hours upon hours. I lost $2000.00. I am not happy at all. For a top technology company you are letting these scammers get away with this. I love your product but your customer service is the worst.

    30 weeks, 2 days and 10 hours
    Anonymous

    ileenf

    Do you know there are scammers impersonating your company. Because I could not contact the real Apple Company on the phone for hours upon hours. I lost $2000.00. I am not happy at all. For a top technology company you are letting these scammers get away with this. I love your product but your customer service is the worst.

    30 weeks, 2 days and 10 hours
    Anonymous

    You are racist karma is a **** and is not racist

    31 weeks, 2 days and 19 hours