• Bank Of The Ozarks Inc

    Map
    Bank Of The Ozarks Inc logo
    Country
    Pulaski
    Street Address
    12615 Chenal Pkwy
    Phone
    (501) 978-2265
    Number of Employees
    473
    Contact Name
    George Gleason
    Related Terms
    Bank OZK
    Related Terms
    Bank of the Ozarks
    Fax
    (501) 978-2350
    Zip Code
    72211-3361
    Annual Sales
    1386529000
    State
    AR
    SIC Code
    6712
    Title
    CEO
    City
    Little Rock
     
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    Anonymous

    Yes they are very rude.

    Thread
    2 weeks, 15 hours and 25 minutes
    Anonymous

    Unhappy customer

    I know my personal checking account has been overdrawn for more than 30 days, but, as you can see, the only job that I haven't gotten laid off from due to COVID19.....my check is still automatically deposited into your bank every 2 weeks. This is the only income I have right now. It seems as though amidst this current crisis your bank could extend your policies for another 30 days to help your customers out. I plan on catching it back up when my $1200 stimulus is deposited in a few weeks. If not..I do believe I will take what little money is left after that and change banks. Thankyou for your time. Sincerely, Ronda Cody (PHONE)

    30 weeks, 4 days and 14 hours
    Anonymous

    Bank of Ozarks in Mobile ALABAMA has major problems with employes that forgot who's paying their salary they are the worst

    50 weeks, 5 days and 8 hours
    Anonymous

    Natalie muljet

    Will someone pls help I deposited my whole inheritance now it's gone from fradulant activity and noone will help me pls

    1 year, 4 weeks and 1 day
    Anonymous

    President of ozk!!!!

    Most ridiculous and dumbest experience I have ever had. I have not had access to my ozk bank acct bill pay in 8 days. I have contacted ozk daily. They are clueless as to how to fix the banks problems and no one will do anything. Now they claim I am in an old we site!!!! How dumb can they be. I will eventually contact an attorney. I don't like saying that but this has gotten entirely out of hand. I need to get into bill pay. Kathy Thornton

    1 year, 6 weeks and 5 days
    Anonymous

    Nancy Brown

    Hello my name is Nancy M. Brown and my husband and I have accounts with the branch at we at main st Cabot Arkansas. My husband opened the accounts earlier this year but didn't add me on it at this time. However, I would be handling all transactions. I have been treated very badly and with extreme rudeness and with prejudice. The only reason we are still with this bank is because my husband wants to see uf things change. Whitney, the asst manager, herself that all I had to do was add my name to the account and it would all stop. I myself have been a long time account holder until I moved to Cabot. Never was I treated like this. It's outrageous their customer service is a joke. I can only hope that you will take a look into this matter and fix it. Ive been to other branches and have been treated with respect and dignity but not at this branch.

    Thank you,

    Sincerely

    Nancy M. Brown

    (EMAIL)

    1 year, 10 weeks and 1 day
    Anonymous

    D Rich

    This review is pertaining to the branch in Hope, AR on Hervey St. I don't have an account with OZK but my employer has an account and I cash my payroll checks there every week. I have become a regular with the usual staff there and they know me. When I am out of town, they allow my wife to cash my check no problem. I have never had an incident with staff until today May 28, 2019 between 1pm and 4pm. My wife went into the bank to cash my check as usual, but some new staff member that was the head teller was horribly rude, disrespectful, and dismissive. NO ONE greeted my wife, didnt smile, or show any type of minimal customer service. So when my wife went to the counter and stated who she was and that she wanted to cash my check, the staff worker who we understood has to do her job, didnt allow my wife to cash the check which was what she is trained to do, BUT her attitude and behavior was completely unacceptable and unprofessionally rude to the point that my wife called me. When I called the phone rang excessively before answered. My wife was in the lobby and she heard the phone ringing and saw the staff worker let the phone ring and answer to put me on hold for 3 to 4 minutes when no one other customers where at the bank but the guy behind her. When i spoke with the staff member, she was very rude and unprofessional to where her attitude was complete unacceptable. When i get back in town, i am personally going to talk with her.

    1 year, 23 weeks and 14 hours
    Anonymous

    Natalie mulkey

    Does anyone plan to help me at all.anyone concerning bank of Ozarks attention pls I do not want to have to take legal action will you pls help me.

    1 year, 24 weeks and 4 days
    Anonymous

    Natalie Mulkey

    Is anyone going to try to help me at all

    Thread
    1 year, 25 weeks and 5 days
    Anonymous

    Natalie mulkey

    I sure wish somebody would help me I have been trying for several months now with no success.My mom passed in Feb of last year and I was left a substantial amount of cash. At first bank called me Everytime there was a purchase of over 500.00 or anything that looked suspicious. Then after having my credit card stolen I notified them they said they would cancel card and did not, then I attended a game and left wallet on bleachers like an idiot so K called told them that too they said they would be on the watch for activity. As I learned of my account being overdrawn before year was out I carefully check statements and there were multiple double charges and others I did not do.I have been in constant contact with someone since October and only minimal refund was given then took right back from overdrawn which Ok didn't do.I lost my phone car and continues by the day .I already have proven it was not me will u pls help me get my money back please .I spoke with someone on 1800 number she assured me my funds were being returned then she told me she Could not help me sorry for incknvience.My family has been with y'all for years Can u help me??? Natalie Mulkey Carrollton ga vranch

    1 year, 26 weeks and 17 hours
    Anonymous

    RonaldTimothyJonesSr JONES Energy's ITF Unit 69

    (URL) RonaldTimothyJ2 - Twitter (URL) Mr.RonaldTimothyJonesSr/https://www.linkedin.com/h on Twitter ... (URL) Officers & Directors - Bank OZK (URL) Documents - Bank OZK (URL) Bank OZK | LinkedIn (URL) Officers & Directors - Bank OZK (URL) -reputation-now-CEO-write-offs-are-sending-shares-plummeting/ Real Estate Loans Built Up Bank Oz's Reputation. Now CRE Write ... (URL) GOV-OLD Analysis & News - Government ... - Seeking Alpha (URL) Government Properties Income Trust (GOV) CEO ... - Seeking Alpha (URL) A REIT Backed By The Full Faith And Credit Of The ... - Seeking Alpha (URL) GOV-OLD Stocktalk - Government Properties ... - Seeking Alpha (URL) GOV Earnings - Government Properties Income Trust | Seeking Alpha (URL) (URL) ... - Google Plus (URL) REDBIRDS CUSTOM ARTWORKS AND DESIGNS ... Bank OZK: When The Micro Confirms The Macro - Bank OZK ... (URL) 40 Old Higdon Rd Epworth USA District 9 GA Congressional approval from Work Now center-releases/statement-potus-(URL) The White House (URL) Contact the White House | The White House (URL) POTUS - Presidents of the United States (URL) The White House | whitehouse.gov (URL) Ronald Timothy Jones Sr - @timothy_j7 Twitter Profile | Twipu (URL) J6Ronald - Twipu (URL) Edges - NodeXL Graph Gallery (URL) Tim Jones JONESEYSHAKEY - Google+ announcement-temporarily-reopen-government RonaldTimothyJonesSr Statement on POTUS Announcement to Temporarily ... (URL) applauds-president-trumps-commitment-expand-rural-broadband Secretary JonesOil Companies Applauds President Trump's Commitment to Expand ... Bank OZK & GA Govenor And Arkansas & Politics

    1 year, 40 weeks and 2 days
    Anonymous

    (URL) 6712 - Offices of Bank Holding Companies - SICCODE - Leader in ... (URL) Officers & Directors - Bank OZK (URL) Bank Of The Ozarks Inc | Corporate Offices | Contact | Phone ... (URL) Press Release - Bank OZK RonaldTimothyJonesSr Testimonials and CEO and President of BankOZK UCBI NavyFCU CopperBasin FCU BB &T the update from work now (URL) Bank OZK Elects Two New Board Members | Business Wire (URL) (URL) ... - Google Plus (URL) Bank of the Ozarks' (OZRK) CEO (URL) Bank OZK: Staying The Course - Bank OZK (NASDAQ:OZK ... (URL) Real Estate Loans Built Up Bank OZK's Reputation. Now CRE Write ... (URL) I guess the girls there think I'm a Hick? Oh well I'm Country? Tim Jones - Chief Administrative Officer & Executive Director of ... on Q4 2016 ...2019 (URL) (URL) (URL) (URL) Deputy Secretary-General of the United Nations - Wikipedia (URL) Kansas City journal. (Kansas City, Mo.) (PHONE), October 26 ... (URL) Press question mark to see available shortcut keys - Google Plus (URL) Red light district manager Arbonne international A - Google+ (URL) Bank OZK's stock ratings drop amid loan charge-offs - Tampa Bay ... (URL) CEO bank-ozk-/ (PHONE)/ or (PHONE)/ Bank OZK & RonaldTimothyJonesSr - Arkansas Money & Politics

    1 year, 41 weeks and 6 days
    Anonymous

    HOMELESS!! THANKS!!

    WORST BANK EVER!!!!

    I have a joint checking account with my husband who is narsisstic, he financially & verbally abuses me & our 5 children.....He took a check for over $6,000,in my name, and deposited in our account. Then he opens another account and just his name that only he has access to. They allowed him to clear out our checking account because he transferred every dollar from it into his. However I was not allowed to transfer any of it back so basically they let him steal everything that our family had. Now he's took off leaving me, a stay-at-home mom for almost 10 years with no vehicle and not $1 provide for our children. I can't transfer the funds back into the joint account because the account he put them in is his personal account....SO WHAT!!??!!

    Well that was my personal check that they let him transfer without my permission!! Thanks SO much to the ladies at the branch, there's absolutely nothing I can do I was told. Since he took every dollar, I can't pay any bills, I can't get a vehicle now so I definitely can't get a job. Within 3 months my children & I will be homeless because our house will be repossessed.

    1 year, 48 weeks and 5 days
    Anonymous

    Anonymous

    Very upset. I have been a customer of Bank Ozk since April 2018. I went to buy a car Tuesday, they needed printouts of my deposits. As proof of my income. I called the branch closest to me at the time to see if I come by if they could get me a copy of my transaction history. They told me it was against their policy!!! Then were very rude caught an attitude with me, so I caught an attitude with them. Because I have NEVER had this issue before in the past. Today, I get a letter in the mail stating that they will be closing my account November 30, 2018. You need a new bank manager at the branch on Chenal instead of Jennifer Welch. Because, giving a customer copies of their transaction history is NOT against policy.

    1 year, 49 weeks and 3 days
    Anonymous

    Extremely angry customer i'm here at the bank of the Ozarks location in Loganville deposited the max was 30 billls of total and the machine froze with my money in it of $600 didn't post and I'm really upset because it's 5 o'clock in the morning Eastern standard time I have to go to work and I can't leave my money and card in the system I think you all need to place a one 800 number to someone if something like this ever happens again.

    2 years, 4 weeks and 2 hours
    Anonymous

    Disappointed by

    I was mislead by your Loan Officer in Houston TX. Claiming he could provide a two part loan and he gather all my information with no intention of submitting my application. Not sure what his intentions may have been but he refused to inform me what his intentions was concerning my application. I contacted the Corp Loan department and discovered you didnt even offer this type of product. I contacted the supervisor and he claimed he was looking into this matter.

    2 years, 13 weeks and 1 day
    Anonymous

    Matthew S Jones

    My name is Matthew Jones. I live in Loganville Ga and my family has been banking with yall ever since our old Essex Bank was taken over by yall a few years back. I found out this morning that someone had fraudulently withdrawn my $500 daily limit from our account, somewhere near Norcross GA. Im leaving this message because, although I reported the card stolen and had it cut off, there is NO course of action that i can take with the bank with it being Sunday. I work 6 days a week, 10 hours a day, and this doesn't leave me much time for personal matters. I am freaking out because that is my family's bill money and we have NO OTHER MEANS to pay these bills without it. So now here it is, Sunday, and Im left stuck with no access to my money, no course of action, no reassurance, and most importantly NOONE to talk to from the bank to even let them know what is going on. Please contact me at (PHONE), again my name is Matthew S. Jones, so that I can stop hyperventilating on my only day of "rest" that I get every week. I need yalls help...I'm begging! Please honor yalls reputation as a fair banking facility and call me back ASAP to help me reach a resolution and to PLEASE PLEASE help me recoop the stolen funds back into my account. I am anxiously awaiting to hear from ANYONE! THANKS.

    Matthew Jones

    (PHONE)

    2 years, 14 weeks and 2 days
    Anonymous

    I have had a good experience with the bank until they recently changed the policy pertaining to fraudulent charges on their customer's account, if there are two accounts holders and the charges were made on the other account holder's debit card then that account holder has to dispute the charges. So what is the purpose of having a second account holder? A lot of individuals can not get off of work to make a dispute and your bank's lobby is not opened on Saturdays for working families. This is and inconvenience to the customers that you serve and not a working family friendly policy!

    2 years, 14 weeks and 6 days
    Anonymous

    Bill Codner Sr

    I made a deposit this morning of over 5,000.00 dollars. The bank is holding a portion of it until the 15th, balance the 22nd of June. How much interest am I to expect within this "holding of funds"?

    The tellers are very nice at this bank but the banking company seems impersonal, aloof, dis-interested so I am contemplating a change of bank by year end.

    I need a bank that can be more helpful in times of need.

    2 years, 20 weeks and 6 days
    Anonymous

    LIKE (ADDED TO ANGRY)

    I would like to say, however (as a 2nd part of my "ANGRY" review that I forgot....the Branches at both the Loganville GA, and the Grayson GA,,,,,are VERY, VERY nice (as is Wes Alexander-the Grayson Branch Manager) The are the ONLY credit to your company I have found, and if I decide to stay with you, it's because I like dealing with them so much (They remembered who I was, by name, after the third time I had come into the branch!!!) So my ANGRY reiew DOES NOT reflect on them....ALL the tellers and Bank associates at BOTH branches should get paid more money....they are the people who are currently keeping you customer base...IN TACT!!

    2 years, 22 weeks and 12 hours
    Anonymous

    ANGRY

    I think that, as a new customer, NOT having an "at least" 12 hour Customer Service line is COMPLETELY UNACCEPTABLE!!! I am having a problem lodging into ANY of the "Bill Pay" information (after I had to GO INTO the Bank and get them to "write down my log on information AND IT'S WRONG,,,,Who has ro "register" for Bill Pay at a BRANCH anyway!!!) So, I'm trying to get bills to go out, and I will have to write checks and deliver them to my utilities, because otherwise they'll be LATE and I'll get charged a LATE FEE!! (Is Ozark going to pay that for me???) So I'm seriously considering switching my bank because of this! If I NEED HELP, I EXPECT my Bank to be available for me!! I don't want to be sitting here at 7:00pm EST...with no ability to get into my account on my computer!! It's a GOOD THING their app on my phone works...or I would definitely be switching my account!!

    VERY UNHAPPY!!!

    2 years, 22 weeks and 12 hours
    Anonymous

    RonaldTimothyJonesSr JONES Energy's ITF Unit 69

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    Thanks again and Ruth Jordan Visa card ending 0690 is my CV attached for the Weather Channel and she has been using my credentials for her own personal Bank account and it is Identify Theft Automobile industry fraudulent activity and felony charges will be brought up on my website and I tried to work with you and Theresa and Jeffrey and Johnny Searcy alongside Mark Zuckerberg Bill Gates Warren Buffet Jeff Bezo impusonating RonaldTimothyJonesSr Minister of Foreign Affairs international financial services Rendered from work CongressmanRonaldTimothyj7DoD.and CongressmanLtCommanderRonaldTimothyJ1 Naval Base today and tomorrow so Android pay and Apple store Microsoft office Yahoo mail and Radio Ink Tencent Patent On My Website and email address is strictly confidential information on how to get the money back to my website without the other people who have been impusonating RonaldTimothyJonesSr Minister of Foreign Affairs and Companies that you have been working on my website to bind a contract with the Weather Channel is the Weather Wizard Keeping it Real Tim JONES'and JONES Ozarks'Bank for the update. Thanks but once I get in the office at my Bank things will be bette soon as I hear back from Corporate Headquarters which I am Corporate Headquarters... Thanks

    2 years, 22 weeks and 3 days
    Anonymous

    disappointed customer

    very rude service at the branch in hot springs on central ave. the teller there spoke to me and my husband with a very bad attitude, she even rolled her eyes when we asked further questions as to why they would not cash a check that was drawn on their own bank that was good and had enough funds in the account to cover it. She does NOT need to be working in the public or this bank needs to find better people to serve their customers.

    2 years, 24 weeks and 21 hours
    Anonymous

    Joshua Freeman

    This is a horrid bank! I presented a legal document to a branch and was informed it would have to be approved by their legal department which I was fine with. I then get a call stating they have to approve it with the person who signed the document, If it is notarized no verification is required under state law. After having to inform the branch worker as to what the legal requirements are for this document I get a call the following Monday to tell me they are denying it based on the date it was signed. Apparently the branch teller has a medical degree and took it upon herself to tell the attorneys that the person who signed couldn't be mentally competent which NEVER came up in our general conversation because the person is not.

    2 years, 24 weeks and 1 day
    Anonymous

    Ronald JONES Energy's ITF Unit 69

    Thanks for the inquiry and I will see what I can do to fix this matter tommorow morning. Thanks again

    Thread
    2 years, 25 weeks and 1 day
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