• Bloomingdale's Inc.

    Street Address
    1000 3rd Ave.
    Number of Employees
    10500
    Twitter ID
    Zip Code
    10022
    State
    NY
    City
    New York
    Anonymous

    Isabelle Falconi

    Where can I get my W@ since Iam not an employee since 2019?

    15 weeks, 5 days and 1 hour
    Anonymous

    Classy

    I am disappointed with my most recent purchases with Bloomingdale's.com. in the past few weeks I made 3 purchases that I was told would be shipped out by the vendor. After the shipment date passed I received an email stating the item is on backorder then I receive another email saying the orders have been cancelled. This is very frustrating and some of the agents that I spoke with have an i don't care attitude. Maybe I should start shopping at Saks fifth ave instead. Bloomingdales need to take better care of their customers.

    17 weeks, 8 hours and 18 minutes
    Anonymous

    Anonymous

    Bloomingdale's is not the wonderful store it used to be. So sorry about that. Going to Nordstrom from here on.

    Thread
    20 weeks, 36 minutes and 29.73 seconds
    Anonymous

    Renegenes

    That is great for nordstrom located in the Short Hills Mall - HOWEVER - I was at the Bloomingdales in the Walt Whitman Mall on Saturday and I was disappointed in the store. I am a long term shopper/cardholder and have been ordering on line. This was the first time "in the store" since everything blew up in NY. In the cosmetic area ( I went to get some Clinique products) - a number of the salespeople were not wearing the masks above the nose. I looked it up and found out that masks are supposed to be worn to cover the mouth and nose. I was very disappointed. There were also customers not wearing masks. I thought NYS required that everyone wear a mask (covering the nose) to curb the spread of COVID. I had covid in March and was very sick - I was disgusted that your store manager, counter people and/or security did not call out these people and tell them to put a mask on the correct way or tell them to leave the store. I left the store and did not buy what I needed. I will order what I need from Nordstrom on line - I give a poor review to the Bloomingdales mgmt at that store.

    21 weeks, 2 days and 8 hours
    Anonymous

    Mindy Scherago

    Yesterday the Short Hills Nordstrom opened and upon entering I was greeted by the nicest associate welcoming me, offering me gloves, purel and a mask. I felt safe and comfortable going into shop. Every associate welcomed me and asked how my family was. Then I went to the Bloomingdale's store and received non of the above. I do not think I will be going back. COVID is real, and safety comes first. I think you need to meet with your staff, and put better safety measures in.

    23 weeks, 10 hours and 13 minutes
    Anonymous

    sukit

    Ordered a 200 dollar watch, no original box, didn't even come with the extra links that it's suppose to. Watch was tossed around in the box without the wrist cushion in it. Terrible place to shop, I hope they go out of business soon, f u!

    24 weeks, 5 days and 12 hours
    Anonymous

    Anonymous

    I've never purchased anything from Bloomingdales and honestly after this disaster of a purchase I never will again. I ordered sunglasses online, they came packaged in a SOFT BUBBLE MAILER not wrapped in protective packaging AT ALL. The glasses were bent on one of the arms. I wanted to get an exchange for, you know, a pair of sunglasses not bent or broken but a return was my only option. Not only did they not refund my FULL AMOUNT, when I attempted to contact customer service I was put on hold and then hung up on after being told there was no one to take my call. Emails to customer service received the same response. They even had the gall to send me a customer satisfaction survey after my email was ignored. I have never had this experience before in my life. I am making sure everyone I know knows not to shop at Bloomingdales ever again.

    25 weeks, 4 hours and 58 minutes
    Anonymous

    MLHomestead

    No Phone Customer Service At ALL! They cancelled an order & now waiting for DAYS to know IF they even have the item in stock! Don't sell online IF YOU CAN NOT SUPPORT the customer by phone...

    25 weeks, 7 hours and 1 minute
    Anonymous

    Terrible telephone help service. My loyalist number has not worked for 2 months. Apparently it was corrected many times and is still not working. Impossible to speak with anyone who can do anything. This problem existed before the virus situation. Too frustrating. Was redoing my home and had planned to use Bloomingdales. WILL NOT .

    26 weeks, 1 day and 8 hours
    Anonymous

    Terrible Customer Service. I've sent several emails regarding several orders and they don't even have the common courtesy to respond back? I'm so frustrated with this large companies inability to simple respond. I paid extra for shipping and it's been going on to weeks?

    26 weeks, 3 days and 10 hours
    Anonymous

    Really frustrated. Ordered a graduation dress and paid extra for expedited shipping--was supposed to have shipped on 5/19 and is still in the warehouse on 5/21. Can't get through to a person.

    26 weeks, 6 days and 10 hours
    Anonymous

    Awful customer service! Ordered May 10...9 days later no notice, no customer service answering phones. I can understand delay in shipping but telephone service is a no brainer as the car's can work from home! No record of order on line system? Answer your **** emails and return customer calls or loose customers!

    27 weeks, 1 day and 7 hours
    Anonymous

    Pete bklyn

    Place sucks orders for Mother's Day payed extra for shipping I haven't even got a email that it shipped no customer service answering , no help I will never order from them ever again

    28 weeks, 5 hours and 18 minutes
    Anonymous

    Sheli

    Ordered a gift on a bridal registry then 10 days later get an email saying it's out of stock and will fill the order when and if it comes in I want to cancel the order but it won't let me can't contact any one help me cancel this order

    28 weeks, 1 day and 4 hours
    Anonymous

    Mary B

    What is wrong with you people? Have tried to place an order on line, and was unable to complete transaction on your end. Called Customer Service, oxymoron, several times without success. Retail is dying, and you are not doing one thing to help the situation. So frustrating. At this rate, you will be the next Neiman Marcus. WAKE UP

    28 weeks, 2 days and 4 hours
    Anonymous

    Amanda Ibarra

    I'm very disappointed with your online purchase that I made for my mother for her Mother's Day gift that was cancelled and once I called customer service they were very rude and couldn't explain to me why my billing address wasn't even an option on the website they were very rude and i got charged 2 times on my bank statement that now leads me to not be able to do anything for my mother for Mother's Day tomorrow I will never purchase anything from blooomingdales again

    28 weeks, 3 days and 21 hours
    Anonymous

    Tony Nardo

    Absolutely no compassion or empathy for people that have had their work hours reduced by more than 70%. Called customer service to give me a two month extension on a zero percent promotion and they basically said - sorry but not sorry. Thanks for nothing! I'll never purchase anything at Bloomingdales again - thats for sure. Not willing to work with customers in a time of need - way to go Bloomingdales. That is amazing customer service!

    30 weeks, 2 days and 5 hours
    Anonymous

    CeeHann

    I have been trying for two days to reach a representative via phone and email! There's no one available due to Covid, however, there was someone available to take my money when I placed an order. Does anyone know how I can reach someone?

    30 weeks, 2 days and 8 hours
    Anonymous

    CeeHann

    I haven't been able to get a response via email, nor have I been able to contact anyone by phone. I keep getting a message that due to Covid they can't be reached, however I was able to place an order

    Thread
    30 weeks, 2 days and 8 hours
    Anonymous

    They are the worst. You should sue them

    Thread
    31 weeks, 5 days and 13 hours
    Anonymous

    They are thiefs Don't expect for them to resolve your issue. Stay away from Bloomingdales

    Thread
    31 weeks, 5 days and 13 hours
    Anonymous

    Bethi youssef

    This company is rotten from the bottom to the top. I had a lot of issues with billing and Getting the price adverstised. Also I have had issues not receiving items that i had ordered. Also when i did get the item I ordered the boxes come really beat up and with damaged items. When I brought up these issues. They saw me as a liability, so they suspended my account. I have called repeatedly to get issues resolved they have just blown me off. In addition i continue to keep being charged for items i am not sure what. I have called and talked to many representatives and they tell me they didn't charge me , even when my bank account says so. They are the worst. I am also a disabled person and have blocked me after stealing a lot of my money. I have told them over and over i can't go into store and it's discrimation and they don't care. I keep getting the run around. This is the worst company to do business with. Stay away from them at any cost.

    31 weeks, 5 days and 13 hours
    Anonymous

    cynthia andersen

    Despite mu being a Black Card member for many years, the website stating agents are available 24/7 and the website having no way of returning items without an human agent, I was dumped just now at 3:06PM EST, 05 April 2020.

    Nice Bloomies, but, hey you're a CitiBank company so why am I surprised? You are lousy!! And yur treat your employees like **** too.Many of the regular salespeople I knew personally chose to leave BEFORE COVID or were layed off by you. Shame on you CITIBANK. YOu are the DEVIL INCARNATE.

    33 weeks, 3 days and 4 hours
    Anonymous

    canadian customer

    I just received my bloomingdales statement on March 24th when the payment date is for March 2oth. How do you expect me to pay it retroactively? I do not want to pay any interest on the balance. I paid it online today, the day I received it!!

    Please contact me at (EMAIL)

    35 weeks, 22 hours and 41 minutes
    Anonymous

    Sharon

    Apparently I'm in a long line of people who are dissatisfied with Bloomingdales! I have shopped there frequently in the past and was in the Loyalist program. Recently I purchased $500+. I had to return 1 item. I received a lesser credit on my credit card account than the original purchase price I paid. When I called customer service they told me that I had to "pay" back my Loyalist account! I have reward accounts at similar stores (Nordstrom, Neiman's, etc) and if you have returns after the reward is received, they start you out with a negative balance to catch up. That's fair and fine with me. But they kept $2 of my money! That is ridiculous and TERRIBLE customer service!

    I'm not a loyalist or a Bloomingdale's shopper anymore!

    37 weeks, 6 hours and 9 minutes