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Blue Cross & Blue Shield Of Az
TitleCEOCityPhoenixCountryMaricopaStreet Address2444 W Las Palmaritas DrPhoneNumber of Employees800Contact NameRichard L BoalsFaxZip Code85021-4883Annual Sales156800000StateAZSIC Code6411Anonymous
VERY DISAPPOINTED WITH BC/BS AZ
2 years, 41 weeks and 1 day
EXTREMELY DISAPPOINTED WITH BLUE CROSS BLUE SHIED AZ. THE WEBSITE HAS NOT BEEN WORKING CORRECTLY SINCE IT WAS REDONE OVER A YEAR AGO. YOU ARE LEFT ON HOLD FOR 20-30 MINUTES ONLY TO BE TOLD THERE ARE NO REPS AVAILABLE AND THEY WILL TAKE A MESSAGE OR TO CALL BACK 3-4 HOURS LATER. I SINCERELY HOPE THE INSURANCE COMMISSIONERS' OFFICE OF ARIZONA IS LOOKING INTO HOW BC/BS AZ IS TREATING PROVIDERS AND THEIR MEMBERS. I SEE THAT THEY HAVE COLLECTED $156,800,000.00 IN SALES THIS YEAR. PLEASE STOP PAYING YOUR STOCK SHARE HOLDERS SO MUCH MONEY AND HIRE ADDITIONAL CLAIMS PROCESSORS AND CUSTOMER SERVICE REPS. ALSO GET AN IT DEPARTMENT THAT KNOWS WHAT THEY ARE DOING.