• Blue Cross & Blue Shield Of Az

    Title
    CEO
    City
    Phoenix
    Country
    Maricopa
    Street Address
    2444 W Las Palmaritas Dr
    Number of Employees
    800
    Contact Name
    Richard L Boals
    Zip Code
    85021-4883
    Annual Sales
    156800000
    State
    AZ
    SIC Code
    6411
    Anonymous

    VERY DISAPPOINTED WITH BC/BS AZ

    EXTREMELY DISAPPOINTED WITH BLUE CROSS BLUE SHIED AZ. THE WEBSITE HAS NOT BEEN WORKING CORRECTLY SINCE IT WAS REDONE OVER A YEAR AGO. YOU ARE LEFT ON HOLD FOR 20-30 MINUTES ONLY TO BE TOLD THERE ARE NO REPS AVAILABLE AND THEY WILL TAKE A MESSAGE OR TO CALL BACK 3-4 HOURS LATER. I SINCERELY HOPE THE INSURANCE COMMISSIONERS' OFFICE OF ARIZONA IS LOOKING INTO HOW BC/BS AZ IS TREATING PROVIDERS AND THEIR MEMBERS. I SEE THAT THEY HAVE COLLECTED $156,800,000.00 IN SALES THIS YEAR. PLEASE STOP PAYING YOUR STOCK SHARE HOLDERS SO MUCH MONEY AND HIRE ADDITIONAL CLAIMS PROCESSORS AND CUSTOMER SERVICE REPS. ALSO GET AN IT DEPARTMENT THAT KNOWS WHAT THEY ARE DOING.

    2 years, 26 weeks and 19 hours