• Church's Chicken

    Street Address
    980 Hammond Dr. Ne, Ste. 1100
    Number of Employees
    5000
    Contact Name
    Anthony Lavely
    Related Terms
    Cajan Operating Company
    Twitter ID
    Zip Code
    30328
    State
    GA
    Title
    EVP and CMO
    City
    Atlanta
    Anonymous

    I visited Church's at 1855 Dunn Ave Jacksonville, Fla 32218. (PHONE). Very disappointed. The cashier at the drive thru was very unprofessional. We had to repeat our question more than twice while listening to her laughter with someone in the background. Then she wants to rush us with our order. Went I get home. With my two piece,one leg is missing meat and fried so hard it shouldn't have been sold to anybody. Calling the manager I was told I could pick up another leg tomorrow. Time and gas I should not have to waste. I would appreciate to be treated as you would want to be. Thank you

    4 weeks, 3 hours and 32 minutes
    Anonymous

    I hope you kept your receipt and if not, if you paid with a credit or debit card, you can use your statement for proof of purchase. I do hope you hear back from someone as they need to do right by you. Virus or not, I thought hair nets were to be worn when working around food. I wish you luck, call corporate if you have to. You should be reimbursed and the store needs to get it together. Thank you for posting, take care...

    Thread
    4 weeks, 4 days and 5 hours
    Anonymous

    Chef Brown

    Church's Chicken located at 3525 natural bridge and Grand has a poor management ship the food is cold and I refund my money because they didn't want to replace my order please contact that office and let them know that the food on Grand and natural bridge is full of garbage

    13 weeks, 4 days and 8 hours
    Anonymous

    Jaelon Burkes

    So I went to churches on terry road and I got a 3 piece combo so the first mistake was I didn't get a biscuit or my side nor drink and then when my husband but in the chicken it smelled spoiled and now today he has been diagnosed with food poisoning I will be suing this churches because they are selling old food to people I don't want to have anything to do with this company ever again. Now I'm going to see what do you all have to offer before my laywer reaches out.

    13 weeks, 4 days and 8 hours
    Anonymous

    I had the same issue in Atlanta. Yes. I will have to go further

    Thread
    13 weeks, 5 days and 2 hours
    Anonymous

    Tammy

    Today is August 19, 2020 and I have been waiting to hear from someone since July 2, 2020 concerning a complaint and request for a refund. I have called numerous times and have been told each time that a request is being made for someone to contact me. Needless to say, no one has contacted me. On July 2, 2020 I had a very bad experience at the Church's restaurant located on east Washington street in Indianapolis, Indiana. I reported my experience in an online survey as well as filing a report via calling customer support (case # 56BN6P). Since the initial report, I have called weekly and no one has contacted me. This is very disappointing because I have been a Church's customer for over 35 years and never thought I would be disrespected and ignored as I was on July 2nd and have been since filing the report.

    13 weeks, 6 days and 10 hours
    Anonymous

    Tammy

    Today is August 19, 2020 and I have been waiting to hear from someone since July 2, 2020 concerning a complaint and request for a refund. I have called numerous times and have been told each time that a request is being made for someone to contact me. Needless to say, no one has contacted me. On July 2, 2020 I had a very bad experience at the Church's restaurant located on east Washington street in Indianapolis, Indiana. I reported my experience in an online survey as well as filing a report via calling customer support (case # 56BN6P). Since the initial report, I have called weekly and no one has contacted me. This is very disappointing because I have been a Church's customer for over 35 years and never thought I would be disrespected and ignored as I was on July 2nd and have been since filing the report.

    13 weeks, 6 days and 10 hours
    Anonymous

    TASHA

    The church's chicken in Harvey's, Illinois is beyond dirty!!! The entire store is operating in complete filth. The employees look like they just rolled out the bed, no mask or mask wrapped around their necks, no gloves, floor dirty, garbage in the front area and unruly behavior. One employee shirt was full of flour and grease while she continued to wipe my hands on her shirt. I just couldn't believe the lack of sanitation especially during this pandemic. I politely left the store and pondered why the conditions was so bad. I have been a fan of this chicken as a little girl and so disappointed to the level of chaos.

    14 weeks, 2 days and 8 hours
    Anonymous

    I don't get to town that often but when I do I stop in at the prattville Alabama location. Each time I've had to be pulled up and wait 12 minutes on wings. It seems they don't fry as many wings as they do the other chicken or everyone is buying wings. I don't get it. I think they could work on this .

    14 weeks, 3 days and 5 hours
    Anonymous

    James

    I agree church's chicken on alemeda sux specificity ask for white gravy got home No FN GRAVY.And you can't get them to answer phone

    Thread
    14 weeks, 6 days and 1 hour
    Anonymous

    Hangry Customer

    Recently went to church's chicken in Hazelwood, MO. The experience was BEYOND horrible!! I was supposed to get 7 pieces of chicken I recieved 4... when I contacted the store to try and get a fresh CORRECT order, they were passing the phone back and forth laughing about their mistake not trying to correct it. At this point I no longer wanted them dealing with my food. So I just accepted the loss of the wings I never received.

    14 weeks, 6 days and 4 hours
    Anonymous

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    14 weeks, 6 days and 4 hours
    Anonymous

    Wilbursills

    It's hard to say this about churches chicken cause I grew up with them but churches chicken In Kirby in San Antonio Texas is the worst churches chicken I've ever been. They can't even get the order right even after telling them to the face you still don't get the correct order. Is like the girl taking the order even the manager doesn't understand a word that you're saying so if you go to the churches in Kirby I feel sorry for you

    14 weeks, 6 days and 5 hours
    Anonymous

    Lisa Williams

    Church's Chicken 507 North Oates Street Dothan Al Always Leave Out Side Items This Time Okra Last Time Biscuits Another Time Jalpeno Peppers And You Can't Go In Cause Of Corona Virus And Get Home And Check Your Bags And It's Not There

    And It's Raining Outside With Bumper To Bumper Traffic

    15 weeks, 3 hours and 54 minutes
    Anonymous

    Mary

    Worst service churchs on Alameda. Did not put biscuits in order.bmade a complaint. Shift leader very not helpfull

    15 weeks, 5 days and 3 hours
    Anonymous

    Cle

    Please tell your staff they should wear mass no one have a mask on under they chin unsatisfied please nobody in have mask on

    15 weeks, 6 days and 4 hours
    Anonymous

    I go to church chicken everyday and this rude girl name kabria is always saying stuff like why you getting so much chicken ur big enough I heard her and I been coming here before she got here and when they got robbed she knows who did it

    16 weeks, 9 hours and 11 minutes
    Anonymous

    Clarence Fennell

    The manager at 2610 woodruff St in long Beach CA. Refused service to me because I asked not to give me cold chicken . I always get cold chicken so the manager said he refused service to me stated he have the right to refused service

    16 weeks, 2 days and 2 minutes
    Anonymous

    Church's chicken will not I repeat will not get another dime from me long as I live. Spartanburg SC church's on church st across from Spartanburg regional hospital is not supposed to be in business. There don't care about what they customers go though from their employees or managers. One manger there refuse to serve my wife and I because she has a problem with it. This was reported to headquarters before but she is still working there. Not only did she refuse to serve us not once but twice. August 2, 2020 @ 4:50pm at drive through. I noticed she was taking food out of the back door giving people behind us food at the drive through without people paying. I then again asked for my money back. With no hesitation she give it back. I then notice there were different amount of money sitting around on the counter and around the cash register. Again this is at 5:40pm not closing time money was laying around. I will be consulting my attorney to see what an be done about this situation.

    16 weeks, 2 days and 3 hours
    Anonymous

    The health department needs to shut down Church's in Summerwood (Houston, Tx, 77044) Workers clearly preparing food with NO GLOVES on. Putting her hands on the FOOD!! They should be shut down immediately..spreading the COVID-19 virus in Harris, County. If one is doing it, they all are!"

    16 weeks, 3 days and 8 minutes
    Anonymous

    This really irresponsible, I hope you guys can do something,in the churches chicken on Arizona ave in chandler AZ the store manager is positive to Covid 19 and she is working please do something

    16 weeks, 3 days and 3 hours
    Anonymous

    Churches chicken in Memphis Tennessee on night Arnold road and Perkins is terrible service sitting in the driveway now for 33 minutes no one comes to the window everyone standing in the front on their Phone 1 girl walking around pass hanging off her a** just terrible

    16 weeks, 4 days and 34 minutes
    Anonymous

    (EMAIL)

    202 N Midkiff Midland Texas. Church Fried Chicken.

    Corporate Office needs to look at this location and really look at all the employees. The customer service is ridiculous. They never have food prepared, customer service is always rude, they don't wash their hands , don't wear mask.

    They have a fresh New remodeled store and employees that still don't know their left from their right. We always have to go the other location on BigSpring st. and it's closed for remodeling. Please corporate don't take this complaint lightly.

    Thank you

    Cindy Adams

    16 weeks, 4 days and 1 hour
    Anonymous

    I started by saying i love church's, but this one by my house is the worst place ever, in dallas on Forest lane, i went 7/31/20 round 3pm and got hustle by the mgr, spend 7.01 for chicken fried steak and it was hard cold, only had tea to drink no ice, its 100 degrees in Dallas ask for two cups of ice and they charge me 2.25 for that and 50cents for bbq sauce thanks

    16 weeks, 4 days and 6 hours
    Anonymous

    F Strohl

    No mask employees Houston TX harwin at west Belfort. Took pictures but can't send on this platform

    16 weeks, 5 days and 4 hours