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Anonymous
EJ
3 years, 25 weeks and 23 hours
Cox Cable MINI BOX is much too limited. I am a confined senior who purchased a television with sleep timer option which cost extra SPECIFICALLY which would allow me to set a timer for TV viewing before falling asleep.
Your MINI BOX ELIMINATED the sleep timer option on my TV so now I am playing the television all night long which is disruptive and wakes me up all night long. As an elderly senior watching TV is pretty much my only entertainment. Please -- PLEASE change your mini box function to include a sleep timer as well.
I am spending between $139 and $156 monthly (this changes constantly as well), you can imagine this expense is a HUGE amount coming out of my Social Security check. I am trying so hard to stay with you but your company has done nothing but try to discourage me from staying. I am rating you only FAIR. This would have been horrific to my company as well as myself when I was Corporate Director of Customer Services. Is it HORRIFIC TO COX?
ARE YOU GOING TO HELP ME? DO YOU CARE ENOUGH ABOUT YOUR CUSTOMER TO FIX THIS ISSUE?Anonymous
Blue
1 year, 22 weeks and 6 days
(EMAIL)
They don't care about us.Anonymous
ANOTHER CUSTOMER YOU JACKED
1 year, 29 weeks and 4 days
Mame, maybe you should call one of the T V stations, like 3 ON YOUR SIDE, OR CHANNEL 10, MOST T V'S COME WITH SLEEP TIMERS ON THEM, HOW DARE THEY CON YOUAnonymous
Blue
1 year, 22 weeks and 6 days
(EMAIL)
Email them and 3on your side or news programAnonymous
BW
3 years, 22 weeks and 4 days
No they don't.