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Anonymous
Tina Draper
2 years, 19 weeks and 20 hours
I purchased a split king bed with an adjustable base two weeks ago. We had it delivered 7/18 2 weeks from purchase so we could redo our flooring. It arrived on time they walked in dropped off the huge boxes handed my handicapped husband the instructions on how to put it together and left. You spend 3000 on a bed and it says on your receipt delivery and set up and they just drop off boxes. If I wanted a bed in a box I could get it on Amazon for Christ sake's. My husband spent over an hour on the phone and was transferred to the Spanish line then instead of transferring him to the English line they hung up on him. I called and spoke to the Lake Square Mall store we purchased it from they were suppose to call us back and never did. Once they get your money they could care less about how they treat youAnonymous
Jo
2 years, 7 weeks and 18 hours
And we should tell our family members and our friends not to buy anything from Sears not even a spoon