Anonymous

Bryan durgan

Ordered a freezer then they cancelled the order still haven't got a refund had to reorder it was told they would be at my house at 1 pm wasn't here then told by two people it was delivered when it wasn't that I would be getting a call about it never did. Spoke to 4 more people got hung up on twice last one finally found my freezer still in the warehouse. And still no refund a 250 dollar freezer has cost me 600 bucks and over two hundred in lost wages and still on the phone for an hour waiting for a manager because I keep getting lied to. Sears help ur customers and get away from the India call center they don't care and hang up on u when asking for help. And filling a complaint does u no good as Sears doesn't answer them