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Anonymous
Nicoe
1 year, 27 weeks and 1 day
I am incredible disappointed with Cox Communications. I have been a loyal customer for over twenty years. When many people were hopping back and forth between Cox and their competition, I remained loyal to one company because I believe in company loyalty. My bill has progressively gone up for over a year, every couple of months there's an increase of between $10.00 and $25.00. My bill has not gone up an additional 20% in one month. This is no longer affordable. I were prefer to remain with Cox but you have forced me to switch over rather than bring back the price I was paying and others pay for the same service. Very disappointing business practice to reward new customers while price-gouging long-term customers.Anonymous
Ron
1 year, 18 weeks and 2 days
I agree us 29 years plus customers mean nothing but if your a new customer wow you get all kinds of deals where is the loyalty from us 20 plus year customers there is none yu call and get hung up on and no one helps they say sure let me see what i have available 3 days later and i have no cable or internet still and they say i will see if something opens up for you today which is BS its just a way to get you off the phone and keep your appointment for 3 days later