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Anonymous
Very unhappy customer my water heater was purchased 6 months ago and it broke down water everywhere contacted customer service they sent a sub contractor to remove it and he went with me to Home Depot I got a replacement. He put it on that night and did not tighten the valve and it leaked again this is a contractor they sent when called them again they sent him 3 times 1 week later they say I am not covered for another heater. They sent this weasel the from the get go I didn't pick him. Now no one wants to be responsible for my water heater I would have to pay are they out of there mind. Never again will I purchase this brand bad bad customer service.
5 years, 40 weeks and 6 daysAnonymous
Jack W.
5 years, 40 weeks and 5 days
@ Anonymous,
Did you call a "real" plumbing co. and asked them to send a "real" plumber to come over to look at the heater and tell you (in writing) what he found wrong with the heater or what he found wrong with the installment?Anonymous
I couldn't get a "real" plumber or a fake plumber to touch this piece of garbage. I couldn't even get a plumber from their LIST OF CERTIFIED RHEEM plumbers, to even look at it. Does this tell you something?
5 years, 15 weeks and 1 day