Yesterday my visit with a friend of mine. Would have to be the most outrageous,unbelievable, rude ,uncalled for,disrespectful encounter,experience I have had ever from visiting a restaurant and casino at one establishment. Until I decided to go gaming at Sam's Town. I should have walked out right when I walked in and noticed majority of the machines inoperable. So putting that aside and continuing to want to stay there let alone choosing to eat there would most likely not happen again. And I intend to share my experience with friends and family. supervisors who overlook the managers that run TGI Fridays really needs to reconsider their choice and whom they are trusting their establishment to be ran by (MANAGER). JOEY. After we had first been seated and wanted to give a compliment in regards to our server the request that we made to speak to the manager was delivered to the manager but the manager never showed up. Our server kept feeling the need to give excuses why the manager hasn't been to our table several times during our meal. And basically never showed up even after we finished and paid and left. We also wanted to know why on the menu it had stated sesame chicken strips in the list of appetizers but what was delivered or sesame little baby nuggets is what it looks like like Chinese food not a chicken strip. but once again we were not able to address that because the manager never showed up. Let me not fail to mention how empty the restaurant was.... There was nobody there maybe a total of 10 people.so why the manager felt the need not to come find out or hear anything is unbeknownst to me. Not enough words to describe how that would feel to a customer. And Sam's Town beverage manager during yesterday's midday shift should give his employees/staff members. I wish I knew her name but the encounter was just so horrifying, appalling, shocking, embarrassing, that I doubt as she was walking away with her head turned my way SHOUTING..... AND I BET YOU'RE THIRSTY!AND I BET YOU'RE THIRSTY! BUT YOU'RE THIRSTY! After choosing to involve another customer and to our conversation by asking him did he receive his drink. I could not believe it unbelievable! And if the manager thought that he rectify the situation by bringing what I guess he felt was a shot in this overly sized cup. Not a shot glass mind you. But a plastic cup! I have had encounters with two other servers and within that visit that were pleasant, VERY WELL TIPPED that had great class great presence about themselves. But in no way shape or form what's the behavior that I received from your employee that was obviously cracking under the pressures of this epidemic that the world is going through better get it together or more experiences like that will be bestowed upon customer's.