The TGIF's in Charlotte NC Northlake Mall location has horrible customer service. The Nextdoor App for that community is filled with horrific experiences there! Obviously the management is allowing the wait staff to be rude to customers.
You need to read the details there. We will not support this location nor other TGIFridays unless you look into this matter!
The host and the wait staff are very rude and exhibit VERY POOR customer service!!
I had the same experience March 7,2020 I would never go back to that TGI Fridays again. At the receiving the table we wait 20 minutes for the waitress. We waited 20 more minutes to receive my drinks. After waiting an hour for the food my food was cold. I ordered shrimp and lobster pasta sent it back to get it remade. I never received my dinner. Everyone at my table had finished eating after waiting an hour not receiving my food I told the waitress to take it off my ticket. I left there not eating and hungry I would never go there again.
I had the same experience. We sat down and waited 20 minutes for a waitress to come I asked the waitress if we're going to get our drinks. She said give me 10 minutes. So me and my family walked out This location was in Langhorne Pennsylvania.
I might only say from what you wrote LUCKY YOU compared to my treatment!!!!! jp
I agree. That location is the worst.
I use too be proud of them, for you info the last 5 1/2 years in Europe TGIF is still g00d or okay not like U.S. oy oy oy jp