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Anonymous
Kathleen Redman
2 years, 24 weeks and 5 days
I am trying to cancel my subscription to the Arizona Republic Newspaper. I am put on hold for hours and finally give up. I then tried twice their Get human program. The wait time on the website said 18 minutes. After 2 hours I refreshed and it still said 18 minutes. I put off making other calls while expecting them to call. I tried this twice. I never received a call. So what do I have to do to cancel my subscription? I guess I'll forget about it and put a block on my bank account so they can't charge me again and write to the BBB and attorney general's office. This is beyond reasonable or frustrating. It's insanity!Anonymous
I feel your pain
2 years, 17 weeks and 4 daysAnonymous
Sara
2 years, 18 weeks and 2 hours
Same complaint here. They hire the Philippines for customer service, not Americans