Placed an order in July gave my info and somehow it was sent in my daughter's name with her address but a different city. I called Macy's and they said sthey corrected my info but I had to wait 10 days before they could do anything. After the 10 days they supposed to send it but now I find out they issued a credit in my daughter's name and she hasn't recd it because once again they have the wrong city,. I am now on the phone with customer service. 45 minutes and now they want may daughter to call. I told them they can cal her but she is working and can't call and be put on hold for 20 minutes..I am still on hold another 15 minutes while she speaks to someone else. All I want is my credit issued i. This is the worst customer service ever. If not fixed I am putting it all over the Internet how incompetent Macy's is. Please help me in this matter. So frustrating!! Order #(PHONE)
Can you guess who I texted this to?
by Christina Barrett
Macy's employee FL
Hi, I told someone supervising that a customer was trying to single me out and irritate me, I meant no harm, only thought it would be to good to deal with. Suddenly, everyone seemed to think there was something wrong with me... I don't think I did anything wrong, but I felt I was being treated badly and was confused and felt confused and upset inside. I just hope the people working there looking at me didn't think there was anything wrong with me. I feel some people who work there feel it out of place to talk to me, too. I was getting on well with someone but after this she seemed nervous around me, but they seemed to know I was being wronged treated like I didn't know what I was doing about something. So, I wanted to let you know so I don't get in trouble for something I didn't do, like if they lie about things about me. I still like working, though. I mean, they seem to treat me oddly, like a lot of people in Orlando, though. They are easily upset/triggered for some reason by me, and I'm just a normal person. Other people there are diverse, as well. I hope it's okay I texted this, if not so sorry. I come back on Tuesday. I hope all is okay. Let me know if I can help.. I'm fine. Thanks!