-
Anonymous
Evresa Abdic
1 year, 12 weeks and 5 days
I was just at Shopping mall Woodfield at 6:45 pm everything was open so I just walked in so 2 employee females were so rude told me to get you because they are closed so I told her how can u be closed it's only 6:45 pm they answer back we are close at 7 pm but no more Customers after 630pm
So I think all this was Acceptable not professional at all to be rude like that number one number 2 if you guys are closed at 7 pm I think the signs should be on the door or something like that
Which I asked where ur signs that ur close at 6:30 pm for Customer to walking .
They told me that they have it .
So someone should take care of this because that's unbelievable the way you guys work at VS
I been shopping with you guys for 20 years never had this badExperience like I had today.
I spend so much $$$ at your store And I get Treated like an animal.Anonymous
Hurt customer
1 year, 8 weeks and 5 days
Exact samething happened to me today at the Killeen mall in Killeen, TX. I only had to make a return and she kept saying it wouldn't be fair to other customers if she let me make the return. The mall was not busy, no one saw me go into the store, and I live 25 mins away from them, and a schedule that is so inconvenient with these new COVID-19 hours. I was shocked, and hurt. I actually left the store choking back tears, because I had a HORRIBLE day yesterday, and I've spent thousands in their store. They even know me by name. I felt her decision was irrational, since I only had a return to do. I got there at about 6:35-6:40.