MY ADVICE. REPORT THEM WITH THE LOCAL NEWS STATION. THATS WHAT I'M GOING TO DO. MY DRINKS SHOWED UP LITERALLY 50 MINS LATER WHEN THE RESTAURANT IS ONLY A 3 MIN DRIVE! FOUR OF OUR DRINKS WERE MELTED CLOSE TO HALF DOWN THE CUP. I CALLED ASAP, PROVIDED PHOTOS AND WAS TOLD ITS "NOT ENOUGH TO REFUND" THAT WAS MORE WORRIED OF THE PRESENTATION OF IT. THE ONLY REASON I USE THE SERVICES IS BECAUSE SOMETIMES I'M STUCK AT WORK AND I CANT GET OUT.
Why on earth would you order milkshakes from a delivery service? Especially when, as you said the place was only 3 minutes away?? Sounds like someone is really lazy? Don't give me that, I don't drive, or have a car excuse either. Get off the couch and walk. It's people like you that cause delays for other people ordering $50 $100 or more in FOOD not a few frozen drinks. Geez!!!!