• Uber Eats

    City
    Trevose
    Street Address
    1455 Market St. 4th Fl
    Zip Code
    94103
    Mode
    nnn-1
    Contact Email
    State
    PA
    Anonymous

    To, Steph
    Why on earth would you order milkshakes from a delivery service? Especially when, as you said the place was only 3 minutes away?? Sounds like someone is really lazy? Don't give me that, I don't drive, or have a car excuse either. Get off the couch and walk. It's people like you that cause delays for other people ordering $50 $100 or more in FOOD not a few frozen drinks. Geez!!!!

    Thread
    3 weeks, 13 hours and 8 minutes
    Anonymous

    Hi Matt, I am in the process of filing a lawsuit against them. You should too.

    Thread
    3 weeks, 4 days and 13 hours
    Anonymous

    Try delivery dudes, they're awesome!

    Thread
    4 weeks, 4 days and 4 hours
    Anonymous

    Call the better business bureau and the fair trade commission. File reports with both of these organizations. As far as getting your dough back, well, I hate to say this but the chances of that are slim. You can always go to small claims court, but who has time for that in this hectic world we live in? There's fees to file also. But if you win your case the defendant is responsible for all court costs and fees of you had to pay. Uber eats won't be in business much longer, they bit off more than they could chew, no pun intended.
    Good luck!

    Thread
    4 weeks, 4 days and 4 hours
    Anonymous

    Next time please call Delivery Dudes if they're in your area. They provide an excellent service an they were the first to establish and run efficiently this type of service. I've been a customer of theirs for 3 years now and never had any issues.

    Thread
    4 weeks, 4 days and 4 hours
    Anonymous

    wilcox

    i am a senior and have been a good customer giving tips and donations to restaurants----however i noticed that i have been getting double charged whenever i order a meal (hamburger,fries and soda)i get charged for meal and for soda and fries not like i get 2 fries and soda--when u buy a meal it is included so i canceled my order it was noted but i have not been refunded-----i truly need help but never again from any uber product--u are not trustworthy

    13 weeks, 3 days and 11 hours
    Anonymous

    steph

    did you take pictures? if so I would contact your local news and submit your photos to them.

    Thread
    13 weeks, 4 days and 9 hours
    Anonymous

    STEPH

    MY ADVICE. REPORT THEM WITH THE LOCAL NEWS STATION. THATS WHAT I'M GOING TO DO. MY DRINKS SHOWED UP LITERALLY 50 MINS LATER WHEN THE RESTAURANT IS ONLY A 3 MIN DRIVE! FOUR OF OUR DRINKS WERE MELTED CLOSE TO HALF DOWN THE CUP. I CALLED ASAP, PROVIDED PHOTOS AND WAS TOLD ITS "NOT ENOUGH TO REFUND" THAT WAS MORE WORRIED OF THE PRESENTATION OF IT. THE ONLY REASON I USE THE SERVICES IS BECAUSE SOMETIMES I'M STUCK AT WORK AND I CANT GET OUT.

    13 weeks, 4 days and 9 hours
    Anonymous

    Jess

    I was working for uber eats. My phone was stolen so I couldn't keep my same number. It's been a month an I call every day. They deactivated my account. So I cant even call driver support anymore

    13 weeks, 5 days and 6 hours
    Anonymous

    Terrible customer service. Person who answered the phone was very rude and hung up after I asked to speak to a manager

    13 weeks, 6 days and 11 hours
    Anonymous

    Jeff

    Uber Eats put my restaurant on there site. I never approved that. Calling my lawyer.

    14 weeks, 3 days and 6 hours
    Anonymous

    Yvette Johnson

    Driver went into Apple Bees to pick up a order and stole my daughter phone sad that you would be working steal some ones phone i will never stop until my daughter phone is given back or replaced

    14 weeks, 5 days and 8 hours
    Anonymous

    Kiara

    I ordered two times in the last week & my food has been cold and the second time it arrived with mold on it . I contacted the restaurant they said my food was ready just no driver to pick it up , I contacted support numerous times to receive my refund and NOTHING on both claims I've made .

    15 weeks, 1 hour and 31 minutes
    Anonymous

    SONIA

    I ordered my meal and uber kept delaying it. When I finally called the restaurant to see what was taking so long they tell me my order has been ready they're just no drivers yet uber still charged me. What kind of service is that. **** you uber you **** theives!

    15 weeks, 20 hours and 44 minutes
    Anonymous

    Matt

    Ordered our food through the app. Decided to cancel our order very soon after it was placed because we decided to place it with the restaurant and pick it up ourselves. We paid the restaurant and the uber eats app. It still charged us $62 wont give us a refund. We only ordered 1 meal. And even though we canceled our order thru the app, it still charged us $62. So we paid double for 1 meal. Absolutely **** ridiculous. I want my **** money back. You can't just keep peoples money when they didn't use your services. It's **** illegal.

    15 weeks, 22 hours and 18.29 seconds
    Anonymous

    Absolute sh*thole of a company. I got my food earlier than anticipated, then they tried to excuse the disgusting quality based on "traffic." What traffic?? They just copy/paste the same reply over and over, and they refused to issue a refund because "the order was placed some time ago..." Uh yeah, YESTERDAY. And when I complained YESTERDAY you IGNORED IT.

    15 weeks, 1 day and 7 hours
    Anonymous

    Meal

    Ordered meal (second time using Uber eats first time was spot on ) came half hour after was dispatched as was cold and a drink missing was refunded 12p ??? Most the food was put in the bin not happy at all

    15 weeks, 1 day and 16 hours
    Anonymous

    Terrible Service

    My order was taken to the wrong address. I could not contact you by phone. I want my money refunded !!!

    15 weeks, 2 days and 3 hours
    Anonymous

    SO DONE WITH UBER !!!

    Hi, fellow sufferers !

    I am having the same problem as many of you...Uber Eats got me for 70.00 and all of the trouble of proving it, now they say you have to report in 5 days or no refund. Is that legal ?

    Does anyone have any ideas on who else we can report this policy ?

    Sorry to see how many people have been taken advantage of.

    15 weeks, 2 days and 9 hours
    Anonymous

    I AGREE, jeez and not a single number exists that would pick up to help you

    Thread
    15 weeks, 4 days and 12 hours
    Anonymous

    Jazz

    Same problem I'm having now ...no food 2 hrs in & I'm being forced to pay ..its ridiculous...never again

    Thread
    15 weeks, 5 days and 28 minutes
    Anonymous

    i ordered food last night which said the expected arrival time would be 30-40 min. 45 min later my food was still sitting and no driver available. i choose to cancel my order since it was going to be delivered cold. come to find out that I WAS STILL CHARGED!!!! and since there is ZERO CUSTOMER SERVICE I am now forced to contest the charge with my bank.

    UBER, EATS YOU SUCK!

    UBER EATS YOU SUCK!

    15 weeks, 6 days and 5 hours
    Anonymous

    Concern about my food poison

    I'm trying to get in touch with you. My driver had 2 deliveries before he got to me then my boba drink are All warm and My yogurt was watery it took them almost two hours. I have pictures too. I'm going to dispute my charges if I dint hear from you! So pay attention to your emails.

    15 weeks, 6 days and 23 hours
    Anonymous

    Muhammad

    Hi I have problem of Uber eat I cannot go online it's show me unable to go online , I don't know what's happened

    16 weeks, 1 day and 7 hours
    Anonymous

    Uber Eats is a terrible service. This is the second time my order gets cancelled without warning. When I try calling customer service support, a voice machine picks up saying, "the number you've dialed is not in service." This foolishness needs to stop.

    16 weeks, 1 day and 8 hours