• Delta Air Lines

    City
    Atlanta
    Street Address
    1030 Delta Blvd.
    Number of Employees
    80000
    Contact Name
    Ed Bastian
    Twitter ID
    Zip Code
    30320
    State
    GA
    Title
    CEO
    Anonymous

    Alex

    Phone: 1'('507') '296'-'6179', First time using Delta Air Lines for a long flight, and was quite impressed by the friendly staff, meals, and flight overall. Would recommend, especially for a nonstop flight. I've always appreciated this Airlines and have flown this airline frequently,. Consistently excellent in-flight service and attendants. I was scheduled to fly there to enjoy spring break with my family who live there, but the coronavirus caused me to postpone these plans. I had a non-refundable ticket but they helped me to upgrade ticked . The people are nice and always helpful. I would recommend to All.

    12 weeks, 4 hours and 42 minutes
    Anonymous

    You lost my bag on June 22. I emailed a complaint to the corporate office in early July. I was promised the money back for the checked bag charge $200 by August 3rd. After 9 phone calls still no result. W

    12 weeks, 3 days and 12 hours
    Anonymous

    Steve Simon

    You lost my bag on June 22. I emailed a complaint to the corporate office in early July. I was promised the money back for the checked bag charge $200 by August 3rd. After 9 phone calls still no result. WTF?

    12 weeks, 4 days and 2 hours
    Anonymous

    Deb Dillon

    I want to thank Delta for all you are doing for your customers during this difficult time. I have flown several times since March and have been so impressed with your safety protocols; they seem aimed more at customer safety than corporate profit (not that I object to you making a profit so you can stay in business!). I have only flown Delta for many years, and I will continue to do so. I also tell everyone in my circles to fly Delta if they want to stay safe.

    13 weeks, 1 day and 4 hours
    Anonymous

    Just wanted to say I support your policy regarding empty middle seats

    I travel to Hawaii 2-3 times a year usually by another airline

    Currently they are filling all seats and I'm not planning on using them

    I will strongly consider Delta for

    15 weeks, 4 days and 2 hours
    Anonymous

    WYKY

    Just wanted to say I support your policy regarding empty middle seats

    I travel to Hawaii 2-3 times a year usually by another airline

    Currently they are filling all seats and I'm not planning on using them

    I will strongly consider Delta for my next trip

    15 weeks, 4 days and 5 hours
    Anonymous

    Hello, Mr. Bastian:

    We appreciate all measures taken by Delta, expressed by you! We, my wife and I, due to our age and medical condition, are within the risk group. We suspended all our traveling waiting for airline actions to prevent spreading Covid-19, as those mentioned by you.

    I am retired, but used to run an international manufacturing company and then worked as consultant. I would like to share with you the following concerns and receive your comments in references for other areas of potential spreading not mentioned in your email.

    1. Are the Delta planes equipped with HEPA filters?

    2. Are the waiting areas, before boarding, enforce wearing mask, keeping social distance and HEPA filters in-placed?

    3. What procedure has been considered for the tunnel walk during the boarding process?

    We are happy customers and looking forward to re-initiate traveling. Your answers

    16 weeks, 7 hours and 13 minutes
    Anonymous

    Luis Matos

    Hello, Mr. Bastian:

    We appreciate all measures taken by Delta, expressed by you! We, my wife and I, due to our age and medical condition, are within the risk group. We suspended all our traveling waiting for airline actions to prevent spreading Covid-19, as those mentioned by you.

    I am retired, but used to run an international manufacturing company and then worked as consultant. I would like to share with you the following concerns and receive your comments in references for other areas of potential spreading not mentioned in your email.

    1. Are the Delta planes equipped with HEPA filters?

    2. Are the waiting areas, before boarding, enforce wearing mask, keeping social distance and HEPA filters in-placed?

    3. What procedure has been considered for the tunnel walk during the boarding process?

    We are happy customers and looking forward to re-initiate traveling. Your answers to the previous questions will help many of your customers and for sure will give Delta a competitive edge in this difficult moment.

    Cordially,

    Luis Matos

    16 weeks, 8 hours and 1 minute
    Anonymous

    view with you CEO. Fantastic we have a skymiles credit card with you we live in oregon and ant traveling we will do WILL be with you guys. I am Donna Bixler (hidden)21004 and what he said was heartwarming what a good

    18 weeks, 4 hours and 41 minutes
    Anonymous

    Donna m bixler

    Just saw on cnn an interview with you CEO. Fantastic we have a skymiles credit card with you we live in oregon and ant traveling we will do WILL be with you guys. I am Donna Bixler (PHONE2)21004 and what he said was heartwarming what a good leader. Need more of him. I am 75 and my husband is 76 so we don't fly tha t often but we will only go Delta.

    18 weeks, 8 hours and 1 minute
    Anonymous

    ty of Atlanta should be aware of the social ills that affect the people of Atlanta and Georgia as a whole. Today, many of us in Atlanta still suffer from

    VOTER SUPPRESSION. I know we can turn the corner on this cancer that is eating away at our democracy.

    Companies like DELTA, COCA-COLA, UPS and GEORGIA POWER have a collective voice that everyone will listen to. My dream, my hope

    18 weeks, 4 days and 5 hours
    Anonymous

    Charles Micheaux

    I think it is very important that a company as powerful and important to the city of Atlanta should be aware of the social ills that affect the people of Atlanta and Georgia as a whole. Today, many of us in Atlanta still suffer from

    VOTER SUPPRESSION. I know we can turn the corner on this cancer that is eating away at our democracy.

    Companies like DELTA, COCA-COLA, UPS and GEORGIA POWER have a collective voice that everyone will listen to. My dream, my hope is one day all of these fine companies will come together and place an ad in Sunday's AJC and the caption will read:

    VOTER SUPPRESSION IN GEORGIA MUST END NOW!

    "Our word "idiot" comes from the Greek name for the man who took no share in social issues." --Edith Hamilton

    18 weeks, 4 days and 5 hours
    Anonymous

    fantastic! Many thanks to Sara for changing my flight plans due to my father's death. I have always recommended Delta to my friends and will continue

    20 weeks, 4 hours and 49 minutes
    Anonymous

    Customer service-Sara

    Delta is fantastic! Many thanks to Sara for changing my flight plans due to my father's death. I have always recommended Delta to my friends and will continue to do so. Sincerely, Sandra Kanakis, (EMAIL)

    20 weeks, 4 hours and 55 minutes
    Anonymous

    Ram

    Jajnsbsbsbs

    20 weeks, 5 days and 9 hours
    Anonymous

    in think you should monitor your pilots social media posts. I am shocked at the lack of understanding for the people of color, there your customers too. My suggestion you need to act immediately monitoring and institute training at your

    21 weeks, 1 day and 6 hours
    Anonymous

    anonymous

    Delta Sr Leadership.

    During these unsettling times in think you should monitor your pilots social media posts. I am shocked at the lack of understanding for the people of color, there your customers too. My suggestion you need to act immediately monitoring and institute training at your company. Good luck

    21 weeks, 1 day and 6 hours
    Anonymous

    had to pay $200 to cancel my flight in March,after they told me I could get a refund.LIARS.Getting the runaround every time I call.I will never fly this airline again. I have contacted the attorney general in my state and my local representative for help.I should have listened to friends who warned me about these LIARS.

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    28 weeks, 12 hours and 45 minutes
    Anonymous

    Dear Delta Airlines,

    I just watched a facebook posting of a woman whom wanted to sing the National Anthem on a flight that had a deceased American soldier with an escort, She enlisted other passengers to join in if they wanted to when his body was removed from the plane. She was informed , , ,, ,m , m m, ,

    28 weeks, 2 days and 12 hours
    Anonymous

    Jim

    Dear Delta Airlines,

    I just watched a facebook posting of a woman whom wanted to sing the National Anthem on a flight that had a deceased American soldier with an escort, She enlisted other passengers to join in if they wanted to when his body was removed from the plane. She was informed that was against Deltas policy, please tell me that did not happen.

    28 weeks, 3 days and 4 hours
    Anonymous

    Sally Rogers-Hicks, I had to cancel my flight due to the coronavirus. In order to do so, I had to pay an additional $75 or lose the money I paid for my ticket. I spoke to three people and didn't get any satisfaction. I was told this is our policy.. I will not be flying delta again once I've used the cr . . . . .

    29 weeks, 3 days and 12 hours
    Anonymous

    Sally Rogers-Hicks, I had to cancel my flight due to the coronavirus. In order to do so, I had to pay an additional $75 or lose the money I paid for my ticket. I spoke to three people and didn't get any satisfaction. I was told this is our policy.. I will not be flying delta again once I've used the credit from my last ticket.

    29 weeks, 4 days and 1 hour
    Anonymous

    I e-mail two weeks ago about the store in lake city fl, about the were no ordering what they needed to order. come to find out when I went in your store today and was told by

    somebody who works there we don't order anything the home office sends of what they THINK we need. I have spend thousand of dollars in your store but no more and I will tell everybody I know and put up signs saying so. You lyied to me and I don't like it, so . . . . .IOIOIOIOI

    29 weeks, 6 days and 12 hours
    Anonymous

    Delta Airlines Phone Number: (PHONE)

    "Usually I'll book international flights on one of the major European airlines but decided to give Delta a chance, just due to their price point. My parents were supposed to fly back on March 21 from PHX to DEL but the unfortunate COVID19 situation led to a string of cancellations. However, at a time when organizations are putting in extra effort to support customers, it looks like Delta isn't ready to compromise at all. The earliest my parents (senior citizens) are able to fly back home based on current regulations is on May 4 and while Delta cancelled our flights, the only options that were presented to us were either a 11 hour layover at London or get the next available flight in June! They are not even willing to book them on other flights being run by other airlines plainly due to "company policies" when they self contradicted themselves and gave us an American flight previously. Super frustrated with the time I've had to wait talking to their customer care agent Maria out of Dallas who was unable to provide any help and kept forcing her options onto us."

    30 weeks, 11 hours and 21 minutes
    Anonymous

    cant believe someone while email a prime customer that. I live a public street were people are walking and driving up the street all day. So by time i get the notification its been delivered the package is gone. I have left several notes saying not to leave packages on the front pouch because they are being stolen. But amazon has terribly offended my intelligence like i am a thief. But i will not be ordering nothing from Amazon. The customer service reps are not nice and are careless bout the issues or problems you face when your items go missing. Im . . . . .

    30 weeks, 13 hours and 30 minutes