• Dillard's Inc

    Title
    CEO
    City
    Little Rock
    Country
    Pulaski
    Street Address
    1600 Cantrell Rd
    Number of Employees
    53598
    Contact Name
    William T Dillard Ii
    Zip Code
    72201-1145
    Annual Sales
    2147483647
    State
    AR
    SIC Code
    5311
    Anonymous

    his job has the most unprofessional management team. The coconut point location is a joke. They furloughed us back in March. I called to come back because I heard they were allowing some people back. Apparently there wasn't "enough hours" for some of us and that turned out to be a big fat lie because I called in June to come again and Doug the manager couldn't speak with me because he was interviewing someone.... they were already hiring new people. The put someone in my counter before calling me back. They put new people in cosmetics before calling the rest of us who ACTUALLY WORKED THERE LONGER. They lied and said they had no more hours for us so they could hire everyone that worked in the Nordstrom that shut down. You guys are a

    21 weeks, 4 hours and 29 minutes
    Anonymous

    .

    This job has the most unprofessional management team. The coconut point location is a joke. They furloughed us back in March. I called to come back because I heard they were allowing some people back. Apparently there wasn't "enough hours" for some of us and that turned out to be a big fat lie because I called in June to come again and Doug the manager couldn't speak with me because he was interviewing someone.... they were already hiring new people. The put someone in my counter before calling me back. They put new people in cosmetics before calling the rest of us who ACTUALLY WORKED THERE LONGER. They lied and said they had no more hours for us so they could hire everyone that worked in the Nordstrom that shut down. You guys are a bunch of lying, money hungry pigs and there's a reason why your on every "10 ten worst places to work for" and if you want me to get into the racist comments and temper tantrums made by the cosmetics manager and assistant manger I can do that to. I will make sure everyone knows what a **** place this is to work for.

    21 weeks, 5 hours and 1 minute
    Anonymous

    I received a defective expensive purse and cannot get a refund. Thus purse has scratches in the leather and I want a

    22 weeks, 4 days and 3 hours
    Anonymous

    I received a defective expensive purse and cannot get a refund. Thus purse has scratches in the leather and I want a

    22 weeks, 4 days and 3 hours
    Anonymous

    Colleen

    I received a defective expensive purse and cannot get a refund. Thus purse has scratches in the leather and I want a refund.

    22 weeks, 4 days and 8 hours
    Anonymous

    I saw on line that a store in the city I live was hiring. Applied and waited. Then I called and the woman I spoke to said that they don't have an HR department and that they were not hiring. Not a way to bring on new p

    22 weeks, 4 days and 12 hours
    Anonymous

    I saw on line that a store in the city I live was hiring. Applied and waited. Then I called and the woman I spoke to said that they don't have an HR department and that they were not hiring. Not a way to bring on new people.

    22 weeks, 4 days and 23 hours
    Anonymous

    4 years, made pacesetter 3 years in a row (that's making over $300,000 a year for the company) won awards for highest SPH in my department, Highest credit app sign up in my department and highest sales in my department the last 2 years. When they needed something regarding sales for a new line or coats or bathing suits. pre-sale on gifts ect.... they would come to me. Well long story short I got furloughed in March they called me at the beginning of July and said we aren't bringing you back "because" your SPH is to low. I said WHAT ?? Then they said they aren't obligated to bring me back, I busted my butt for this company and they don't care about their employees; its all about the MONEY. So now July 31st I have no job, no health insuranc

    25 weeks, 5 days and 4 hours
    Anonymous

    4 years, made pacesetter 3 years in a row (that's making over $300,000 a year for the company) won awards for highest SPH in my department, Highest credit app sign up in my department and highest sales in my department the last 2 years. When they needed something regarding sales for a new line or coats or bathing suits. pre-sale on gifts ect.... they would come to me. Well long story short I got furloughed in March they called me at the beginning of July and said we aren't bringing you back "because" your SPH is to low. I said WHAT ?? Then they said they aren't obligated to bring me back, I busted my butt for this company and they don't care about their employees; its all about the MONEY. So now July 31st I have no job, no health insuranc

    25 weeks, 5 days and 4 hours
    Anonymous

    Anonymous

    Dillards require masks for all people in your stores.

    25 weeks, 5 days and 5 hours
    Anonymous

    Anonymous

    I've worked for Dillard's for over 4 years, made pacesetter 3 years in a row (that's making over $300,000 a year for the company) won awards for highest SPH in my department, Highest credit app sign up in my department and highest sales in my department the last 2 years. When they needed something regarding sales for a new line or coats or bathing suits. pre-sale on gifts ect.... they would come to me. Well long story short I got furloughed in March they called me at the beginning of July and said we aren't bringing you back "because" your SPH is to low. I said WHAT ?? Then they said they aren't obligated to bring me back, I busted my butt for this company and they don't care about their employees; its all about the MONEY. So now July 31st I have no job, no health insurance and barely any unemployment and I'm pray I can find a job before everything stops. Nothing like giving me the heads up month earlier.!! I also realized that they can hire 2 part-time college kids that can replace me 2 for 1 great employee Thanks Dillard's

    25 weeks, 5 days and 5 hours
    Anonymous

    Same thing happened to me! Sad!

    Thread
    25 weeks, 6 days and 1 hour
    Anonymous

    eturn items, never worn with tags and my sales slip. I was informed by a manager that I could not return anything, because I had surpassed the time limit. I wanted to buy other item and/or get a credit but I was told that I had to keep the items...it was store policy. HOW DISAPPOINTING. I HAVE BEEN A

    Loyal customer....if you would like to check. I rarely write a rev

    26 weeks, 13 hours and 13 minutes
    Anonymous

    eturn items, never worn with tags and my sales slip. I was informed by a manager that I could not return anything, because I had surpassed the time limit. I wanted to buy other item and/or get a credit but I was told that I had to keep the items...it was store policy. HOW DISAPPOINTING. I HAVE BEEN A

    Loyal customer....if you would like to check. I rarely write a rev

    26 weeks, 13 hours and 13 minutes
    Anonymous

    (EMAIL)

    I bought some clothes from Dillard's in Rogers, AR in early March for a family trip to Florida. Right after, the Covid virus hit and as a 74 year old with immune problems, I haven't been out of my home since. Today, I tried to return items, never worn with tags and my sales slip. I was informed by a manager that I could not return anything, because I had surpassed the time limit. I wanted to buy other item and/or get a credit but I was told that I had to keep the items...it was store policy. HOW DISAPPOINTING. I HAVE BEEN A

    Loyal customer....if you would like to check. I rarely write a review or complain..

    26 weeks, 1 day and 12 minutes
    Anonymous

    good place to work. They value money more than the employees. They have employees who have tested positive in the back store, but managers have not informed the other workers. They are putting workers, families and their friends in jeapardy. They do not clean the store as often as I have seen other stores and there should be glass around the register to protect their workers. They

    26 weeks, 3 days and 10 hours
    Anonymous

    R

    Dillard's is not a good place to work. They value money more than the employees. They have employees who have tested positive in the back store, but managers have not informed the other workers. They are putting workers, families and their friends in jeapardy. They do not clean the store as often as I have seen other stores and there should be glass around the register to protect their workers. They need to be reported. Willowbrook in Houston.

    26 weeks, 3 days and 13 hours
    Anonymous

    GO **** yourself you care about shopping and not the lives of the employees

    Thread
    26 weeks, 4 days and 4 hours
    Anonymous

    s of shoes online with my size. When I picked up my order online, I went home and tried the 2 pair of shoes. It was small and tight on my feet. So I returned it to the store and customer service would not take the return. It says in the paper non refundable but when I purchased online it was refundable! Now, in this pandemic I have the financial burden of 2 pairs of shoes that don't fit and

    26 weeks, 5 days and 3 hours
    Anonymous

    s of shoes online with my size. When I picked up my order online, I went home and tried the 2 pair of shoes. It was small and tight on my feet. So I returned it to the store and customer service would not take the return. It says in the paper non refundable but when I purchased online it was refundable! Now, in this pandemic I have the financial burden of 2 pairs of shoes that don't fit and

    26 weeks, 5 days and 3 hours
    Anonymous

    RG

    I am going through the exact same thing. This is very unacceptable. And very poor on Dillards behalf.

    Thread
    26 weeks, 5 days and 4 hours
    Anonymous

    mursal Popal

    I left message for someone name Jeff at the Dillards Corporate on Tuesday about my complain. it is Thursday and none gut back to me very poor customer service.

    Thread
    26 weeks, 5 days and 6 hours
    Anonymous

    I purchased 2 pairs of shoes online with my size. When I picked up my order online, I went home and tried the 2 pair of shoes. It was small and tight on my feet. So I returned it to the store and customer . ,.., ,. ., .,would not take the return. It says in the paper non refundable but when I purchased online it was refundable! Now, in this pandemic I have the financial burden of 2 pairs of shoes that don'

    26 weeks, 6 days and 11 hours
    Anonymous

    Salpi

    I purchased 2 pairs of shoes online with my size. When I picked up my order online, I went home and tried the 2 pair of shoes. It was small and tight on my feet. So I returned it to the store and customer service would not take the return. It says in the paper non refundable but when I purchased online it was refundable! Now, in this pandemic I have the financial burden of 2 pairs of shoes that don't fit and I have to pay!

    27 weeks, 2 minutes and 35.14 seconds
    Anonymous

    Dillards they were on sale I went to pick them up from the store. I picked up my order on Saturday 2 of the shirts dose not fit i need to return or exchange them for something different. The problem i"m facing is i did not realize they are final sale I asked for a one time customer accommodation no one is welling to work with me at the store level and Dillards.com. If i buy the items in the store th,mm ,m m, ,m m ,., ,. ., ,.

    27 weeks, 13 hours and 3 minutes