• Dunkin' Brands Group, Inc

    Map
    Dunkin' Brands Group, Inc logo
    Street Address
    130 Royall Street
    Phone
    (781) 737-3000
    Number of Employees
    1200
    Contact Name
    Nigel Travis
    Related Terms
    Dunkin' Donuts
    Related Terms
    Baskin-Robbins
    Twitter ID
    @DunkinDonuts
    Fax
    (781) 737-4000
    Zip Code
    02021
    State
    MA
    Web
    http://www.dunkindonuts.com/
    Title
    President and CEO
    City
    Canton
     
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    Anonymous

    anonymous

    for some reason your franchisees are cheating workers out of their fair wages, and haven't been paying them on time or overtime. Sam Patels network store located in Westville, NJ.

    19 weeks, 5 days and 13 hours
    Anonymous

    I've been waiting For several months for my W-2 and the Dunkin' Donuts in the forum In fort Myers fl won't give out my W-2 orThey haven't Mailed it Within the last 6 months

    20 weeks, 1 day and 11 hours
    Anonymous

    I was talking to Ellen yesterday she asked me a question. Some how I lost her

    Thread
    20 weeks, 5 days and 12 hours
    Anonymous

    Judy

    Been on hold waiting for DD customer service for a hour. They have my money but my card does not work.

    22 weeks, 1 day and 16 hours
    Anonymous

    Just want to thank you from those of us healthcare workers. Enjoyed the coffee and donut. More important the thank you from the server who said thanks. This store was on Grant Ave. In Philadelphia, Pa

    I often stop for a coffee as I am going home. I work as a hospice chaplain and the coffee is great

    25 weeks, 6 days and 9 hours
    Anonymous

    Jay

    I just came to say to bring back the chocolate creme donut! You still have the vanilla... bring back the chocolate. It was the best donut you ever offered.

    27 weeks, 1 day and 11 hours
    Anonymous

    David

    I'm at a Dunkin' Donuts in Cairo New York. Because of the COVID-19 epidemic and walkin is unavailable. So just like McDonald's go through the drive-through and I got turned away stating they can't serve foot traffic due to possible incident. However if I had a semi truck walk up to the window was welcome. I asked could you pretend I had a semi truck and the survey copy there is no traffic in line right now the lady said no I'm banning Dunkin' Donuts I'm sorry. I buy Dunkin' Donuts five times a day. Five times I guess it's a good time to cut back on the coffee bye Dunkin' Donuts I miss you.

    27 weeks, 2 days and 14 hours
    Anonymous

    Danielle

    All these dunkins that are open (which I'm grateful for) are only doing curbside orders through the app. Well I can't do my order because the app doesn't have what I get. I can't order ice coffee no ice and it doesn't give the option for how many shots of french vanilla or to get a chocolate chip muffin. So things should be added so everyone can use it. Thank you to ALL dunks workers who are working during this horrible time. I just read reviews you aren't getting paid more which is horrible! Many jobs has done something to show appreciation whether its $2 more an hour two weeks vacation time something because they deserve it!

    29 weeks, 15 hours and 48 minutes
    Anonymous

    F___ Dunkin corporate

    Please do, I'm a former employee and they treat us like animals. I quit coz they forced me to work with the flu. I got all my coworkers sick and customers. I was scared to lose my job if I didn't show up!

    Thread
    29 weeks, 4 days and 12 hours
    Anonymous

    No w2 yet....irs is closed except for automated services. This is unacceptable!

    29 weeks, 4 days and 12 hours
    Anonymous

    Angie

    Omg I totally agree. Dunkin DOES NOT GIVE A RATS **** ABOUT THEY'RE EMPLOYEES All they care about is the monthly income they receive from their franchisees. I agree let's start a petition online?

    Thread
    31 weeks, 2 hours and 12 minutes
    Anonymous

    Angie

    I think it pathetic that no owner of your Dunkin are giving they're employees extra pay at this time. I go to a dunkin near me and they have a few employees that are working and they are scared. They tell me every time they open.the DT they are at risk. They've also told me at NO time has anyone thanked them for even working during this awful time. You know I really like dunkin but if this continues the way the employees are treated I will then move right on over to Starbucks where they care about they're employees they are also paying them extra money per hour plus a bonus. Maybe you should contact your franchisees and suggest they do something because I'm willing to bet they are safe at home each and everyone of them. It sickens me the way these employees are treated not even appreciated. I assure you I will be checking up on those few employees at the dunkin I go to everyday and if nothing changes I will start a petition just like your other comment mentioned.

    31 weeks, 2 hours and 20 minutes
    Anonymous

    Suzanne

    I think a company of your size should be giving employees who are currently working within your stores a bonus for working through the situation that's going on in this world. Covid 19 as I hear everyday huge companies are giving bonuses like cvs 500 dollars price chopper target Walmart. You can't tell me that a company of your size cannot afford it. Shame on you while the big shots are home safely with their families employees are on the front line. I honestly will start an online petition for consumers to stay away from dunkin and go to Starbucks where they are also giving a bonus to those currently working.

    31 weeks, 6 days and 15 minutes
    Anonymous

    Just Beachy

    DD on Ridgefield Parkway in Richmond VA is the worst. Employees act like they don't want to be there. This morning the cashier had a hard time figuring out the machine, the Vanilla Latte was undrinkable and the couple in front of us got their food but no drinks. Finally got attendant's attention after at least 5 minute wait. This isn't the first time this has happened. Unbelievable for a service industry.

    33 weeks, 3 days and 5 hours
    Anonymous

    these new cups stink coffee does not stay hot

    37 weeks, 3 days and 23 hours
    Anonymous

    frank troina

    i was buying decaf coffee from Dunkin Donuts till i found out you use the Methylene Choride extraction method which is dangerous.until you change your method of extraction i will stop buying coffee from Dunkin donuts and will tell all my friends to stop also.

    37 weeks, 4 days and 16 hours
    Anonymous

    Cups leak.

    38 weeks, 12 hours and 47 minutes
    Anonymous

    MH

    Same. Sister worked for Dunkin for a couple of months and so far no W2 yet.

    Thread
    38 weeks, 1 day and 1 hour
    Anonymous

    vv

    dunkin never sent me w2s i had to get irs involved.

    38 weeks, 5 days and 20 hours
    Anonymous

    I am an employee and I need to talk to someone. I feel that Dunkin on broad St New London CT are keeping PTO from us. They took over in May of 2019. Now they said they offer paid time off and I still have yet to c it off n my paycheck. Please help

    40 weeks, 2 days and 22 hours
    Anonymous

    Jesse shaffer

    You say you are open till 5 , hmmmm . Oh well , par 4 the course . Bringing this to your attention and hopefully someone in this company gives a rat's **** to do something about it . The store in uniontown pa. Is the rudest , most poorly run store I have ever been to in my life , the manager , excuse me God, is the most disrespectful human I have ever had the chance of running into . On social media this store is a joke , everyone criticizes it , but you will probably stay in your cozy lil office and not pay attention to this either , . O well corporations go down the drain everyday , you will be another .

    41 weeks, 4 days and 6 hours
    Anonymous

    Ron

    The new small hot coffee suck they don't fit cup holders in cars

    49 weeks, 1 day and 1 hour
    Anonymous

    These new hot cups you are using are terrible. They leak, dont keep the beverage hot for long and are hot to hold. I wear more of my beverage than i drink

    49 weeks, 2 days and 10 hours
    Anonymous

    Felicia

    I used to work here and I wasn't paid all my hours and now I am trying to fight to get paid Please do not work for this company.

    1 year, 2 weeks and 7 hours
    Anonymous

    I was told today at Hunters Crossing DD on Lancaster Huey that they don't put the cream cheese in the bagel.. Shevthrew it in the bag and rudely told me they don't do that here.. Are they going to start throwing an egg in the bag as well and say they don't put it in the croissants.. This was not acceptable...

    1 year, 3 weeks and 1 day
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