• Earnhardt

    City
    Mesa
    Country
    Maricopa
    Street Address
    PO Box 13160
    Number of Employees
    249
    Contact Name
    Tex Earnhardt
    Zip Code
    85216-3160
    Annual Sales
    213891000
    State
    AZ
    SIC Code
    5511
    Title
    President
    Anonymous

    Contact James via email (EMAIL)

    TESTIMONY TESTIMONY TESTIMONY TESTIMONY ::::::::

    I am Vera Lopez by name, I live in California, United State Of America, who

    have been a scam victim to so many fake lenders online between May

    last year till June this year but i thank my creator so much that he has

    finally smiled on me by directing me to this new lender who put a smile on

    my face this year 2020 and he did not scam me and also by not deceiving or

    lying to me but however this lender whose name is Rev.James Guzman gave me 3%

    loan which amount is $ 600,000 united states dollars after my agreement to

    their company terms and conditions and one significant thing i love about

    this loan company is that they are fast.

    14 weeks, 5 days and 4 hours
    Anonymous

    Disappointed Hyundai Buyer

    I purchased a ~$50,000 car from Hyundai in North Scottsdale 26 days ago. The dealership owes me over $10,000 for my trade-in. I have called at least 6 times to get an update and left messages for whatever Finance employees I was transferred to at the time, and NEVER got a call back. Earnhardt Hyundai should be embarrassed and ashamed of their Finance department and the overall lack of customer service. I had to resort to Facebook Messenger chat last weekend to finally get a call back from MY SALESMAN. He told me I should have the check in the mail Monday... guess what? It's been two days and no check. To top it off, I got my first bill. So let me get this straight.. of course they want THEIR money, but refuse to tell me where my $10,000+ is, and held MY funds for close to a mont! All we heard is "Welcome to the Earnhardt Family"... well like a real family, don't ever lend money to your untrustworthy Uncle! So disappointed and will never do business with Earnhardt dealerships again.

    14 weeks, 5 days and 13 hours
    Anonymous

    Totally agree I just purchased a Hyundai at the Surprise Az store Terrible. Took over 3 hours to do the financing . They gave me nothing for a trade in.. I am a woman and I have been buying cars for 50 years.. My salesperson was young didn't tell me about the different trims he could have cared less. Three days later he left the dealership. Then the windshield washer was empty.. I tried to fill it all the fluid went on the driveway.. I went back to Surprise Hyundai a rodent had eaten through the the container, the hoses and the wires, evidently while sitting on the lot. It's not the first time the service dept said. I still have not received my plates for my car. and the title will be emailed to the MVD and I have to wait the the MVD to send me my title. I'm going to trade this 2020 Tucson in for a Subaru Forrester Gas mileage is terrible I'm constantly filling up the tank! I have FICA score from three different agencies they used the lowest not sure why. I should have walked out of the leadership. The Manager Peter could have cared less,

    My Camry from Avondale Toyota was a lemon looks like the Hyundai is a grapefruit. I wish I would have read these comments about the Earnhardt dealership before I purchased my car.

    Thread
    19 weeks, 3 days and 13 hours
    Anonymous

    WHAT A BUNCH OF **** WE WENT TO LEASE A HONDA ACCORD .OK SO JOSE TOOK US OUT FOR A TEST DRIVE AND WE LIKED THE CAR WE DID ALL THE PAPER WORK .IT WAS GETTING LATE AND WE WERE TIRED .JOSE DROVE OUR NEW CAR TO OUR HOUSE BECAUSE WE HAD OUR TRUCK ..SO THE NEXT DAY WE WENT TO CALIFORINA AND STAYED 2 NIGHTS ,THEN ON THE WAY BACK TO PHOENIX WE REALIZED THAT IT WAS NOT THE CAR WE DID THE TEST DRIVE IN .THEY HAD SWITCHED THE CAR FOR A CHEAPER ONE .THE ONE WE TEST DROVE HAD LEATHER SEATS .THIS ONE DIDNT AND THE SEATS WERE LIKE HARD AS WOOD .WE COULDNT WAIT TO GET HOME .WE GOT HOME ON THURSDAY .WE GOT THE CAR MONDAY NIGHT I CALLED THEM FRIDAY AND TALKED TO MICHAEL THE FINANCE MANAGER BECAUSE JOSE WASENT THERE SO HE SAID HE WOULD TELL JOSE TO CALL US .I TOLD HIM THE PROBLEM WITH THE CAR AND HE SAID THEY WOULD MAKE THINGS RIGHT WELL KNOW ONE EVER CALLED SO WE TOOK THE CAR BACK ON MONDAY AND TALKED TO THE SALES MANAGER AND WE TOLD HIM THE CAR HAD BEEN SWITCHED AND HE SAID OH KNOW WE WOULD NEVER DO THAT .OH BUT THEY DID WE TOLD THEM WE DONT WANT THE CAR AND THEY SAID THEY CANT TAKE IT BACK .AND WE WERE PISSED WHAT AN AWFUL PLACE WE GAVE THEM THE KEYS AND WALKED OUT .THE SALES MANAGER SAID IT WOULD BE A REPO WE SAID WHAT EVER WE WERE TRICKED THINKING WE WERE GETTING THE CAR WE DID THE TEST DRIVE IN .WE DIDNT TEST DRIVE THE CAR THEY STUCK US WITH AND WE PUT 1000 DOLLARS DOWN .NOW WE WILL HAVE TO GET A LAWYER TO GET OUR MONEY BACK .WHAT A BUNCH OF CROOKS

    20 weeks, 3 hours and 5 minutes
    Anonymous

    Angie

    I am so frustrated and upset with Earnhardt. I will never purchase another GMC.

    20 weeks, 3 days and 22 hours
    Anonymous

    I love seeing Tex still on TV delivering the key message to shop at Earnhardt. Please keep him on in that role, God bless Tex and your company. Al Aldridge

    22 weeks, 4 days and 2 hours
    Anonymous

    Interested HONDE buyer

    Wow 1 star rating is that why the sales people give you the runaround. I've have gone to a few dealers and they offer you a deal. You fill out a application and only to find your credit score drops each time you fill one out.Then I went to Mr. ED to check on a loan that states we don't look at your past only your present, If that is the case why can't I get a car loan on 1900 a month.

    23 weeks, 3 days and 8 hours
    Anonymous

    Bugatti

    Hahahahaah couldn't agree more those people are shady sum bags

    Thread
    30 weeks, 5 days and 4 hours
    Anonymous

    Bugatti

    It's a sad day here that your founder has let that Chevy dealer in chandler run into the ground like it has I bought 2 vehicles last week and those slimy sales "people" who work there are real shams

    Hope Tex doesn't hit his head on the coffin door rolling in his grave learning about unhappy people

    30 weeks, 5 days and 4 hours
    Anonymous

    Hoss

    They're car salesman, scrum of the earth, order from carvana. If you want to mess with the salesmans head I pull up to Earnhardt to go to the parts department to get something for my car and there's about three or four salesman that come running out there you can sit around there and talk to them and waste their time if you're not in a hurry but then say thanks a lot I got to go get my part

    Thread
    32 weeks, 5 hours and 48 minutes
    Anonymous

    Richard

    Earbhart San Tan Hyundai has a serious problem in the sales staff. His name is Andre Wilson. This man will say and do anything to make a sale. He lied to us and then hung up on my phone calls when Iied to us then hung up on my phone calls after the sale. I do believe that San Tan Hyundai is unaware of the facts but the entire sale and incident should be investigated. This man should be selling used cars instead of working for a reputable dealer.

    32 weeks, 3 days and 7 hours
    Anonymous

    Earnhardt employee family member

    This is not a review, but a concern regarding the current COVID-19. I feel Mr. Earnhardt should strongly consider allowing his employees to stay at home, work from home, etc. until at least the end of the month. I also feel they should be compensated for the next couple of weeks. I do not work for Earnhardt, but I have family members who do. I am concerned they may bring the virus in to our home. I think the Earnhardt family of dealerships need to do their part and show responsibility on their part by giving back to their employees and the community at large.

    Thank YOU!

    35 weeks, 5 days and 9 hours
    Anonymous

    Daniel

    Earnhardts motto is No Bull, what exactly does that mean? To me Mr. Earnhardt is telling the public NO BULL meaning he will do anything to sell to the public. I was approved for a vehicle last month and I am forever great full! Today 2/11/2020 my wife went to the dealership in Gilbert AZ because the vehicle had a RECALL, They told her she did not have to bring it in because it was already taken care of. We live in Maricopa AZ and that was a huge inconvenience. So NO BULL????? Mr. Earnheardt you need to read this! This is not how you run a business! You opened up your business since 1951 your reputation is on the line. I need compensation. This is horrible customer service. Very unprofessional.

    40 weeks, 6 days and 4 hours
    Anonymous

    Amber Zenczak

    My family has had a long history of working with Earnhardt. My father bought a brand new vehicle there in 2015 with $28,000 down, the second brand new vehicle from Earnhardt. So in 2016 I went to buy my first new truck there also. I still have screenshots from 2016 of 2 different trucks I wanted to look at both in the high $30,000 after the $11,000 online discount. The first deal had the correct selling price but a very low ball trade-in and a ton of extras we already said we didn't want. At this point I want my car back because I have kids to pick up from school soon and no time to **** around with the sales men trying to rip me off. By the time they get me my car keys they also have a new deal, he shows me he removed all the additional items and with the $2000.00 cash down payment my existing auto loan would not be rolled into the new truck. We signed the papers and drive home just in time to pick the kids up from school. When I finished the after school rush I looked over all the paperwork and found they removed the online discount also and we paid window price for the truck. Still to this day I am $10,000 under water on my truck and am unable to get in to the truck I need now(a 2500 with 4x4). Later in 2016 my father passed away and in 2017 my mother went to Earnhardt to learn how to use my fathers vehicle. Instead of teaching her how to use it they sold her another NEW vehicle. They completely ripped my widowed mother off on the trade-in and is basically buying a brand new vehicle from scratch. My mother is now reaching retirement and looking for her last vehicle, she decided to give Earnhardt one more chance against my better wishes. She spent yesterday in their haggling with them about her trade in again. My mother had been to 2-3 other dealerships already and got trade in estimates, Earnhardt was $4000 below every other dealerships offer. They haggled her in the 100's until she left, when she made it the hour drive home someone finally called offering her a whole $2000 more still quite a bit short from other dealerships. Finally she has agreed that Earnhardt is now, all about the BULL, and try everything to BS you out of your hard earned money. The Earnhardt name will not be a place my family or friends purchase from again. 4 brand new vehicles my family has bought from Earnhardt in the past 5 years; yes New so we knew we where losing money buying new but expected to trade in with only a small loss when purchasing another new vehicle. Which would have been the case if they didnt write the singing deal at sticker price. I thought maybe a handwritten letter to Tex might help him see how far away his business has ran from where he started it, part of the Earnhardt family, and that ain't no bull. After trying to find an address to mail a letter and finding these reviews it appears they no longer care about their customers and a letter would be mute.

    46 weeks, 5 days and 9 hours
    Anonymous

    If you don't give any stars that is zero.

    Thread
    1 year, 14 weeks and 6 days
    Anonymous

    I don't know

    I DO NOT RECOMMEND WORKING AT ANY EARNHARDT. MOST RACIST PLACE I WORK AT. PLEASE SAVE YOUR TIME AND GO WORK AT WALMART WHERE YOU WONT HAVE TO DEAL WITH RACISM ON THE DAILY

    1 year, 14 weeks and 6 days
    Anonymous

    BRENDA BAUMBERGER

    I called Joe M at the Superstition Earnhardt Toyota dealership... And talked to him to set up an appointment to discuss the damage to the running boards on my 4 Runner that happened when I came in in Feb/Mar for a oil change and tire rotation... They tried to get me to believe that it was rust... I had other people look at it one being my brother and they all told me it was not rust... I took pictures and its plain to see that it was bent and the bolts were tire out... Joe pushed me off to a Jim after telling me he would be helping me himself... So at the end of the discussion they told me I hit something.. but again my brother brought it to his attention that if it were in an accident why was the skid plate under the motor not hurt at all... Because that plate is 2-3 inches lower than the running boards... I believe the damage was done with the lift that has arms... I am tired of being treated like men think I stupid... I've been around semis and vehicles all my life and I'm from SD and I know what RUST looks like... I took pics and if you'd like copies let me know... If I don't get reimbursed for the running boards I will be taking this to BBB or 3 on your side... Thank you!

    Yours truly

    Brenda Baumberger

    (PHONE)...

    I work from 8-6 M-Th. 8-7 Fri

    Can't answer the phone at work

    Can't rate you because it won't let me do zero stars

    1 year, 18 weeks and 7 hours
    Anonymous

    Jim Fiedler

    This is about your in store **** of getting rid of all your help desks. Myself and a lot other people think it sucks and if there was a good 3rd option we would shop there instead. Your new CEO is a complete idiot. In a very short time he about bankrupted Pennys then Lowes him to do the same thing to them. Home Depot sucks

    1 year, 18 weeks and 8 hours
    Anonymous

    michael

    after I bought a car from Earnhardt chevy about 1 week later the finance person called and said there was a problem with financing. I called and spoke with Ramirez in finance and was told they could not get me approved at that interest rate. They needed me to come back and sign new papers and the amout would be $14 more a month. I refused and said I would bring the car back. Suddenly while still on the phone he said he would work with the numbers that they didn't want to lose a sale over $14. Then why did he call me in the first place. also I was already pre approved with desert financial,which they told me they couldn't get the numbers right with them. I spoke with desert financial the next day and was told that was incorrect. To me this seems as if they were trying to get more money out of me.Im very disappointed this happened since Earnhardt has been in the valley for many years and must being doing things right. To have this happen and being a representative of Earnhardt has put a negative feeling in me. I have bought multiple vehicles from earndhart but now I may not do business with them anymore. very dissapointed

    1 year, 18 weeks and 9 hours
    Anonymous

    Theonetospreadtheword

    I took my vehicle in for an Oil Change, it took them 3 hours. To find out they didn't do anything to my vehicle. Poor Service Poor Attitudes, Poor Customer Service.

    1 year, 21 weeks and 4 days
    Anonymous

    Jim

    We are new snowbirds, coming to San Tan Valley for part of the year, and were excited to see a new Dodge dealership and service department in Queen Creek. How great to have a place so close to our home. We took our truck in to be serviced before heading home this spring and asked for specific things to be done. Some were not done and some things were done that we did not ask for, but of course we had to pay for them! On the drive home to Oregon we experienced cooling system trouble, with the temp going as high as 180. We luckily were near a freeway exit and were able to pull off and deal with the problem as much as we could. No one else had been under the hood before the problem except Rodeo Dodge service. We called Rodeo Dodge service department and they were very apologetic, saying that they would reimburse us for whatever it took to remedy the situation. They asked us to send a letter detailing the repair costs, which we did after taking the truck to our dealership in Oregon. There was no response to our letter, so we called and asked to speak to the service manager, who of course was unavailable. We were assured that they would leave a message and he would return our call. Four times we called over the next month with no return call. My wife is now in San Tan Valley and stopped by the service department yesterday (two months after the problem). Of course Gary, the service manager, was not there until 3:00pm, but they were happy take a message and have him call back. He did not call back yesterday or so far today...shocker. We learned a lesson ... read reviews before dealing with a business! I was amazed and appalled at the number of angry and negative reviews. It's unfortunate that we will have to take our business elsewhere, but we certainly will!

    1 year, 21 weeks and 4 days
    Anonymous

    My daughter and I both bought vehicles about 6 weeks ago at Rodeo Hyundai in Surprise, AZ. Initially I was so pleased with them. Not anymore. First, when my FICO score came back it was about 60 points lower that on the quick FICO I got with my credit cards, and sure enough I got confirmation that the FICO score from 2 of the lenders they went through was in fact 65 points higher than they said. N

    Now I am dealing with the fact that my new registration has not arrived and today my tags expired. They will not give me updated tags and because I am female spoke about me within ear shot like I don't have a brain to figure things out on my own. I have called 3 times and get no one to call me back. Doing my own research on ADOT the plates are still registered to the care I traded in. HORRIBLE HORRIBLE CUSTOMER SERVICE ONCE THE CROOKS GET YOUR MONEY AFTER THE PURCHASE. My husband tried to warn me but I did not listen. Run go elsewhere they are awful!!!

    1 year, 21 weeks and 6 days
    Anonymous

    Jim K

    Earnhardt in Gilbert. I felt ripped off and when researching a I found I was bait and switched. I test drove an SUV sitting in front of building it came with all the features we wanted with one exception it had engine light on and couple hundred miles. They said cannot sell that one but have another in red. I checked it did not have all features I wanted but was nice, since I was desperate and they knew it they told me it was best we could do. I took it and as I said it is nice but I learned this is a common bait and switch practice. No honesty and integrity there whatsoever. I know dealers do this and want to sell cars but don't tell me "No Bull" then turn around and screw me. I am beyond disappointed with my sale and sales people. They kept calling me back and harassing me to sign new papers and I owe more money. I lost some perks along the way but still had the car. Worst car buying experience of my life. Worst service and treatment ever. NO BULL my Butt......

    1 year, 23 weeks and 1 day
    Anonymous

    Reggie

    Hi, I purchased a new 2018 Hyundai Elantra from Rodeo Hyundai in Surprise Az. Today it in for an oil change and I told them that the low tire light keeps going off for the back passenger tire. After waiting two hours for the job to be completed. The advisor said I needed new tires and she would quote me a price. I said that's great but the car only has 20k miles shouldn't it be covered. She said oh I didn't check. So she called the warrantee company and they told her that the tire did not have enough thread for them to cover it. So because the tire was to low rodeo Hyundai would not replace my tires. Service manager would not do anything to help either

    1 year, 36 weeks and 4 days
    Anonymous

    Did they end up refunding you? I have a Earnhardt dealership staying they won't do the service of my vehicle I got from Earnhardt because I didn't purchase my vehicle there

    Thread
    1 year, 37 weeks and 5 days