• Exxon Mobil Corp

    City
    Coden
    Country
    Mobile
    Street Address
    5201 Rock Rd
    Number of Employees
    150
    Contact Name
    Richard Benjamin
    Zip Code
    36523-3321
    Annual Sales
    470550000
    State
    AL
    SIC Code
    2911
    Title
    Plant Mgr
    Anonymous

    Johnny Ronnarc is an out racist Poorly representing the company on facebook. He claims to be the Deputy Director of Cyber Security. Please review his pace.

    17 weeks, 5 days and 20 hours
    Anonymous

    TERRIBLE MANAGEMENT AND BUSINESS!

    AGAIN CALLED TO CONTACT OWNER OPERATOR OF BRANDON EXXON IN MERIDIAN MISSISSIPPI AND WAS LITERALLY YELLED AT BECAUSE SOMEONE KEEPS CALLING A JOB AND VERY FOUL LANGUAGE! OR ABOUT THE "PEOPLE MESS LAST NIGHT". THEN I WAS INFORMED THAT THE OWNER OPERATOR WAS KNOWN WELL AND WILL NOT CONTACT CUSTOMER FOR ISSUE! ALSO TO QUOTE THE MANAGER "THAT NOT MY PROBLEM". EXXON MOBILE IS THIS WHAT YOUR COMPANY REPRESENT????

    21 weeks, 5 days and 19 hours
    Anonymous

    ATTN: Brandon Exxon OWNER IN MERIDIAN MISSISSIPPI

    VERY POOR BUSINESS!!!!

    Thread
    21 weeks, 5 days and 19 hours
    Anonymous

    Also to mention the 4 small children behind the cash wrap. That store needs to get it together!!!!!

    Thread
    21 weeks, 5 days and 22 hours
    Anonymous

    Very Disturbed Customer having to deal with Thug Employee!!!!

    On 22 June 2020, My family leaving from Killeen Tx were traveling I20 East, and we stopped for gas and bathroom breaks at the BRANDON EXXON IN MERIDIAN, MS, and was assaulted by an employee who in turn called the police on us, AFTER SHE CAME OUT SWINGING A BASEBALL BAT. Please review camaras, no one was being ignorant or insulting anyone, or acting out of character in any sort except AN EMPLOYEE, white female employee, OF EXXON. To bring the story full circle, She illegally closed restrooms early and during open business hours, ILLEGAL! Then after we were about to leave she approached myself asking if someone went to urinate around the building. I responded by letting her know, "I did not see anyone." Truthfully I was pumping gas, but she caught my eye as an EMPLOYEE OF EXXON COMBATIVELY APPROACHING PAYING CUSTOMERS WITH A WEAPON!!!!! As I realized who it was, she was calling the police to report. Yes he was very wrong. Understand and he should maybe even be banned...due to employees enforcing illegal public bathroom policies. But in the state of the nation, a white woman calls the police on a black male in a car with his brother and son. Things could have went bad not only for the employee of reactions were just as ignorant as the Employee's actions, by standers could have been hurt, police could have got the WRONG IMPRESSION BECAUSE THEY ARE HERE FOR EMERGENCIES!! and a life or lives could have been lost. I NEED TO HEAR FROM CORPORATE IMMEDIATELY ON THIS LITIGIOUS SITUATION. Thanks

    21 weeks, 5 days and 22 hours
    Anonymous

    Ave Maria Public Users

    I have taken photos of the Mobile Mart on Ave Maria Parkway in the city of Ave Maria, Fl., Photos inside and out of the garbage cans that are always full and hardly every emptied of their garbage and disposed of safely and of the filthiness of the entire food areas inside. Walls and floors that are never cleaned and this place has never been disinfected do to the Covid-19 virus. There is never more than one person on duty at a time and they are too youg to know anything about management. For the 3 years that I have lived here in Ave Maria, there never has been a receipt issued at the gas pumps issuing mechanism. If this place is not cleaned up and made health safe for the public use that it was intended for, I will see to it being closed down to the public permanently do to it' unsanitary conditions. All garbage has to be removed from the premises daily, the floors have to be cleaned daily as well as the premises has to be sanitized continually during this Pandemic and the employees must use face masks.

    22 weeks, 19 hours and 38 minutes
    Anonymous

    Sprowl Family

    Mobil Gas Station at 10371 corkscrew drive. Attendant RAY. Unacceptable filthy restroom and Ray is a very Rude and disrespectful man. I informed of the the condition of the bathroom and he responded with "it's not me it's the customers" to which I replied, sir, I understand the customer dirties them, but it is your responsibility to keep it clean. He then proceeded to argue and I did not back down! Also their gas pump did not work. I could only get 5 dollars of gas. This all took place a 9 am...

    22 weeks, 2 days and 58 minutes
    Anonymous

    Arkansas Visitor

    The restroom at your Bull Shoals Arkansas location is the nastiest restroom that I've ever seen. Seriously. The interior of the store was not much better. Floor was covered in dirt and boxes were stacked in the way of the exit door.

    23 weeks, 1 day and 11 hours
    Anonymous

    N/A

    Your store on dauphin island parkway, south I-10, have some highly unprofessional people working there. You should pull the video from 6/7/20 around 2:00AM. I was almost attacked in there because your cashier fabricated a story and did not serve me. First thing I'll never go back there, second thing is im considering seeking counsel.

    24 weeks, 15 hours and 57 minutes
    Anonymous

    Doug can your truck stop charge drivers for parking

    24 weeks, 5 days and 16 hours
    Anonymous

    Melodia

    Megan at the 153 Hwy store in Hixson,Tn makes it difficult for others by having you to come in the store for a receipt after pumping gas for no reason. This happened to me on 6/2/2020 and no reason was provided

    24 weeks, 5 days and 18 hours
    Anonymous

    Aisha P

    EDIT: AS OF TODAY THEY VEHICLE HAD BEEN TAKEN TO THE DEALERSHIP TO HAVE THE WORK REDONE THAT SHOULD HAVE BEEN IN THE FIRST PLACE. WE HAVE HAD NOTHING BUT TROUBLE WITH OUR VEHICLE SINCE WE TOOK IT TO EXXON RICHLAND HILLS HERE IN LYNCHBURG VA. FOUND OUT THAT THE MECHANIC PUT OUR INTAKE MANIFOLD BACK COMPLETELY WRONG. WHEN HE DID THE OIL CHANGE HE LEFT ONE OF THE HOSES OFF. OIL HAD BEEN WASTED ALL OVER OUR ALTERNATOR. CURRENTLY HAVE A CASE GOING WITH THE ATTORNEY GENERAL BECAUSE THIS HAS BEEN NOTHING BUT A NIGHTMARE. YOU TAKE YOUR VEHICLE TO SOMEONE AND YOUR PAYING MONEY YOU WANT IT DONE RIGHT. WHAT HE THOUGHT WAS HE COULD MESS OUR VEHICLE UP AND WE WOULD KEEP COMING BACK TO HIM. I'M SUING FOR THAT MONEY BACK PLUS THE EXPENSES AFTER THE FACT. THE LEAST CORPORATE COULD HAVE DONE WAS RETURN MY CALL WHEN I DID LEAVE THEM A MESSAGE BACK IN JANUARY.

    Thread
    37 weeks, 3 days and 21 hours
    Anonymous

    AISHA

    CORRECTION I GUES LANGHORNE RD IS HE MAIN LOCATION- I TOOK MY CAR TO Richland Hills Exxon - 7105 Timberlake Rd, Lynchburg, VA

    Thread
    43 weeks, 4 days and 13 hours
    Anonymous

    AISHA

    I TOOK MY VEHICLE FOR GENERAL MAINTENANCE- I WAS QUOTED A PRICE FOR 3 SIMPLE THINGS AND TOLD THAT IT WOULD TAKE THREE DAYS- AS OF TODAY I SEE THAT NOTHING HAS BEEN DONE TO MY VEHICLE- NOW BEFORE I TOOK MY VEHICLE IN TO THIS SHOP MY CAR RAN PERFECTLY- I GAVE AMPLE TIME WITH OUT BOTHERING THE MECHANICS- I DID NOT RECEIVE ANY UPDATES ON MY VEHICLE BEING READY SO I JUST SHOWED UP TO CHECK ON IT- THE MECHANIC TOLD ME IT WAS READY TO BE PICKED UP SO I DROVE OFF THE LOT AND NOT EVEN AN HOUR LATER THE CHECK ENGINE LIGHT CAME ON AND IT BROKE DOWN ON THE SIDE OF THE ROAD- I CALLED THE MECHANIC TO ASK WHAT HE DID TO MY CAR AND DEMANDED THAT HE FIGURE IT OUT AND FIX IT SINCE HE WAS AT FAULT ( MY VEHICLE HAD NEVER BROKEN DOWN BEFORE) HE MADE OUT LIKE HE DIDN'T KNOW IN AN ARROGANT WAY- AFTER A BRIEF DISAGREEMENT HE SUGGESTED A TOW BACK TO THE SHOP FREE OF CHARGE- THEY PICKED MY CAR UP THIS MORNING AND SO CALLED FIXED THE PROBLEM ONLY FOR ME TO PICK IT BACK UP THIS EVENING WITH A CHECK ENGINE LIGHT STILL ON- WAS TOLD THAT IT WAS THE SENSOR BUT FOR ADDITIONAL MONEY THEY COULD FIX IT. NOW MIND YOU MY CAR DID NOT HAVE A CHECK ENGINE LIGHT ON AT ALL BEFORE. THIS LOCATION IS THE UNPROFESSIONAL AND JANKY AND I DO NOT RECOMMEND THIS LOCATION TO ANYONE- I WILL BE FILING A COMPLAINT TO THE FTC AND THE BBB AS WELL AS THE ATTORNEY GENERAL'S OFFICE- YOU DO NOT TAKE PEOPLE'S MONEY FOR A SERVICE AND NOT DELIVER- THAT IS THEFT- EXCUSE THE WAY I AM TYPING AS I AM VERY UPSET- I HOPE THIS BUSINESS IS INVESTIGATED THOROUGHLY. BEWARE OF THE RICHLAND HILLS 2130 Langhorne Road, Lynchburg, VA 24501 LOCATION!

    43 weeks, 4 days and 13 hours
    Anonymous

    Cecil

    Well even if I do have police officers inside the Exxon Mobil at Loop 12 and Jim Miller in Dallas Texas they said to me when a guy threaten my life at the pump trying to steal my gas but I stab your son of a b**** said they had nothing to do with the outside and they would even call the real police label off duty Dallas police officers with badge and a gun so f*** Exxon

    Thread
    49 weeks, 2 days and 22 hours
    Anonymous

    Valerie

    I have a compliant, my complaint is the mobil gas station in my community is a parking lot. I have a difficult time getting gas, or putting air in my tires. I have made several concerns about this, I even sent pictures , but it getting worst. This morning I almost hit a car that was parked. You have to go through a maze to get to a pump that do not have a car parked at it. I thought Exxon/ Mobil was a gas station not a parking lot. I truly hope that I hear from someone concerning this and the situation is corrected. Thank you

    1 year, 9 weeks and 3 days
    Anonymous

    Tara

    Hi went to cash in two winning lottery tickets at Mobil on 2 Main Street in Tewksbury MA on 5/17/19 and the girl scanned the tickets a few times and said it wasn't working, then called for another person from the back office who also "tried" to put it through saying the same. She then went to hand the tickets back and said " hold on it went through, but just one went through". She threw that ticket in trash, then handed me back the other one. I got the $ from one ticket ( I decided to get another ticket with that money) and took the other winning ticket to another store in which the clerk said it was already paid out!! I go back to Mobil with a record of validation from other place and there was a guy who said for Me to bring it back tomorrow (PHONE) and talk to the manager between 8 and 12 PM. I went there on Saturday, the next day at 10 AM and the store was closed and the gas was not on either, nobody was there. I went back later on Saturday and the same girl from Friday was there and looked at me like a deer in headlights. I told her why I was there and everything that had gone on and sheBasically told me that she can't call the manager because the manager told her not to bother her and for me to come back on Monday. There is something going on and I will be reporting this to the police department as well as the lottery commission if this is not resolved in a timely manner. It is a felony to steal money from the lottery.

    1 year, 27 weeks and 1 day
    Anonymous

    Nikki

    Your store in Rockford, IL the one on stowmarket Ave. I wanted to buy food for my daughter and a pop for me and two packs of cigarettes. I don't know his name because I forgot to look at his tag but I was in a rush. I gave him my link and he said I could not do both link and cash because it was a hassle so I bought just the cigarettes then went to the store and bought food. Wasted more gas for a dumb reason.

    1 year, 28 weeks and 2 days
    Anonymous

    Sandra Maritz (EMAIL)

    I have a complaint about mobil on the run on Bryan Road everything Cardinals score 6 runs they turn off slushie and frozen coke machines it doesnt matter what time of day you go in there they are off. Its the closest to my house but everytime i have taken my grandkids thete for slushies the machines are turned off you can see machines work but they put big sign over them so you cant use. Whats the purpose of having 50 cent drinks if we always have to drive to differen station to get??? Why are they only one doing this??? Also they always make sure they are all out of latge cups also.

    1 year, 30 weeks and 5 days
    Anonymous

    janice

    I stopped at the Exxon station in Newman Lake , WA. to get $20.00 of reg. gas. I went in and gave them cash and proceeded to pump my gas. I noticed that the signage stated the price of 3.09 per gallon but the pump was charging me 3.29 per gallon. I went in afterwards to confront the clerk and was told that they could not do anything about it and his hands her tied. I needed to discuss it tomorrow with the manager. When I mentioned that this was cheating everyone and not legal practice, he responded by saying that only 1 in 20 people would even notice it. This is very outrageous to me and needs corrected immediately!! Sincerely Janice Martes.

    1 year, 31 weeks and 5 days
    Anonymous

    You have somebody who is manager of your store on Broad River Road in Irmo South Carolina Her name is Shanna Baxter and you need to teach her some customer service etiquette because she doesn't really know any I have never been treated so bad in my life and I'm not even going to go into the boring details of what happened cuz I don't think you really care

    2 years, 10 weeks and 4 days
    Anonymous

    uknown

    i was jumped 3 months ago at there store here in nc nobody in the work place called the law or helped they sit in there laughing when it happen..ppl siy in front of the door they nothing too them peroid.. they need too check it out as ASP.. these guys did this too me us on stotr grounds and what hot dogs have left they give it away and lef them free drinks n ciggeretts without paying.. thats all wrong when the store is closed they all sit up there ..

    2 years, 12 weeks and 1 day
    Anonymous

    Richard Daniels and Cedric Begay

    Thread
    2 years, 23 weeks and 5 days
    Anonymous

    Terrible conditions

    I can never get anywhere or get any word back from Mobil corporate. My son has been working for your New Hampton station and they have not had any heart for 5 WEEKS now. 5 Weeks is insane don't you think. He has also worked there for almost a year with no raise or anything. I tried to get a hold of the manager whose name is Justin and get nothing back. He has stopped orders for this store as well as propane this is outrageous. I guess I am going to call the better business bureau on this company. Work conditions there are terrible! I would like to get some feedback from your office

    2 years, 29 weeks and 2 days
    Anonymous

    Jordan Landing site, management going off site to play pokemon-go milking the clock.

    Thread
    2 years, 34 weeks and 10 hours