• Food World

    City
    Birmingham
    Country
    Jefferson
    Street Address
    P.O. BOX 2486
    Number of Employees
    14500
    Contact Name
    Dean Cohagan
    Zip Code
    35201-2486
    Annual Sales
    1775000000
    State
    AL
    SIC Code
    5411
    Title
    President
    Anonymous

    Larry Kiker

    I was going to write a review, but I see there is no need to everything seems to be negative reviews. So it would seem no one reads them at the corporate office. So I'm just a lost customer to you.

    48 weeks, 1 day and 22 hours
    Anonymous

    Enormous Shopper

    Good Morning Sirs/Madam. My personal shopping experiences with your business establishment in Jamaica

    Ny Sutphin / Jamaica Ave neighbourhood are very disappointed.

    Your store there has no Professional Customers Services employees .

    The neighborhood is mostly comprises of an immigrant diversified racial population and most of them have to accept and contend with the unprofessional, lack of courtesy and disrespect for customers human common decency.

    I have shopping there since I'm the early 90 when it was of a Key Food Establishment and I never have observed and experienced any way of form of customer discrimination but now it is prevalent there.

    Most times no Professional Store Mgr. , Customers Services / Front end Mgr available for customers services and the need for a more diversified employees with better communication skills.

    I hope that my constructive comments whether positive/ negative may be taken in consideration for the amicable benefits of both customers and your company.

    Thank you and have a bless day

    Anomous shopper

    1 year, 22 weeks and 6 hours
    Anonymous

    KHADIM

    the old lady who reflects her self as a manager at food world merrick road.valley stream newyork 11580 is a stupid and rude.

    and needs to change her glasses number.

    was in next to number in the line.

    but she called another customer who was behind me.

    send her to jamaica location or sutphin blvd.

    1 year, 46 weeks and 5 days
    Anonymous

    Lucy the Korean head cashier at Food World Supermarket 119-14 Sutphin Blvd Jamaica NY 11434 is much, much friendly and customer oriented than the store manager. She's always walking towards us customers asking us if we're okay and if we need help. Lucy should be the manager, she's very professional, proactive, flexible and helpful.

    Food world supermarket

    Customer

    1 year, 48 weeks and 2 days
    Anonymous

    True, you're right. The food world at 119-14 Sutphin Blvd Jamaica NY 11434 definitely needs a clean slate of employees mostly at the entrance door where the store manager have those set of idle men disrespecting customers.

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    1 year, 48 weeks and 2 days
    Anonymous

    Too many men at the door chatting and idling

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    1 year, 48 weeks and 3 days
    Anonymous

    Yes corperate, you need to

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    1 year, 48 weeks and 3 days
    Anonymous

    Yes, I'm agree, the manager for food world supermarket at 119-14 sutphin Blvd, Jamaica ny 11434, have no respect for customers either. Corporate need to change him. His staffs outside the door at the supermarket are very disrespectful to customers and the manager argue with customers whenever we complained and take us for liars. We have no reason to lied on his staffs. I think he's scared of them, so corperate need to change him and get an understanding manager who will listens to customers complains and deal with situations better.

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    1 year, 48 weeks and 3 days
    Anonymous

    CORPORATE need to replace the food world manager at 119-14 Jamaica NY 11434. It seems as if he is afraid of the employees he have harassing customers and rude to us outside. He doesn't listen to his customers, he take his customers for all liers. I think he's a lier himself. That food world need a manager who treat his customers with humanity and respect. The manager is very rude as well to customers.

    Regard

    Food world customer

    1 year, 48 weeks and 6 days
    Anonymous

    On Wednesday November 28, 2018 at around 3:pm, at the FOOD WORLD by Sutphin Blvd 119-14 Jamaica NY 11434. I witnessed a customer husband approached one of the employees nicely and respectfully and asked him a simple question what happened why he called his woman a **** because a simple park in the parking lot. My God I was surprised as a concerned customer the employee looked at the man's wife and repeatedly called her a **** the presence of his fellow co-workers and customers because she intervened by telling the employer he is very rude and disrespectful by calling her a ****. The employee was fuming and pushing to hit the man, if his co-workers haven't hold him back he could have hurt this gentleman, this is really crazy to see employee wanted to hit a customer and looked at the man's wife and threatened her that he is going to have his three sisters to hurt her. The couple walked away and the employee ran behind them still wanted to hit the man. Honestly I thought FOOD WORLD SUPERMARKET was a family oriented place for shopping for our grocery FOODS etc. I think if a customer parked at the non parking area outside the supermarket because the parking lot maybe full, come on we all customers, employees don't needed to war and fight with the customers, if the delivery trucks comes in just simple announce the car plate, color and type of vehicle so that the customer can move his or her car. CORPORATE YOU NEED TO EMPLOY BETTER WORKERS and not these type of problem miserable people who take their problems to work and threatening customers. IT BADLY SCARES US.

    1 year, 48 weeks and 6 days
    Anonymous

    Corperate need to get different manager for food world on Sutphin blvd address 119-14 Jamaica NY 11434.

    1 year, 48 weeks and 6 days
    Anonymous

    The food world manager at address Sutphin 119-14 NY 11434, need to get rid of some of the idlers he have outside the supermarket said they're workers that is harassing customers.

    Not an good environment for customers to do grocery shopping. Those men make it very bad for customers, we felt very treat and uncomfortable.

    1 year, 48 weeks and 6 days
    Anonymous

    Too many idlers working outside the food world on Sutphin blvd 119-14 11434, in Queens NY. Corporate need to step in, because some of them just stood there harassing customers, and been brutally rude to customers. This is really scary for us. It's not about business only, corporate need to protect us by sending out customer service memo to their staff members.

    1 year, 48 weeks and 6 days
    Anonymous

    The food world on Sutphin blvd address 119-14 Sutphin Blvd 11434, the workers outside have no respect to customers and continuously arguing and disrespecting customers and threatening us.

    1 year, 48 weeks and 6 days
    Anonymous

    The men whom work outside food world supermarket New York in Queens Sutfin Blvd and 119th, are very harassing, they also very disrespectful to customers. I just can't understand how management support their workers brutally abusing customers mentally so bad when we suport the supermarket so good. The headquarters effectively need to now take action and get more responsible professional men to work there.

    Regards

    Food world customer

    1 year, 51 weeks and 1 day
    Anonymous

    The men whom work outside food world supermarket at Sutfin Blvd and 119th, are very harassing, they also very disrespectful to customers. I just can't understand how management support their workers brutally abusing customers mentally so bad when we suport the supermarket so good. The headquarters effectively need to now take action and get more responsible professional men to work there.

    Regards

    Food world customer

    1 year, 51 weeks and 1 day
    Anonymous

    Jacqueline

    The store manager Lucy in the loaction at 119-14 Sutphin Blvd Jamaica NY 11434 is RUDE, RACIST and DISRESPECTFUL. She told a cashier to pray to Allah and tell him to make it cool when all the cashier asked was for her to turn on the aircondioner in mid July. She also told another cashier after cutting her hours she should go on welfare and ask for assistance. A manager, saying all these remarks?? She is very disrespectful to her employees( thats why employees are always leaving). She doesnt like hiring african americans(racist) even when they have exceptional resumes and are willing to comply with the shifts and hours. Shes never likes dealing with customers and when she doeas she so RUDE. Shes giving customers her back when they try to approach her. I know head on all of this is true because i worked there. She fired me without any kind of wriiten warning. Im not writing because of that, it because of how she deals with everyone. I went in to exchange a half gallon of milk and she refuse. I do admit I didnt have the receipt but I had 2 witnesss (cashiers) who told her I did purchase it the day before. Overall she doesnt have the knowledge and customer service experience to be a manager.

    2 years, 6 weeks and 3 days
    Anonymous

    Livena

    I shop at the worst store here in East Dublin, Ga only when forced to. I will drive 50 miles just not to go to this store.....the customer service has got to be some of the worst I honestly have ever seen. It's sad when you walk in and no one has a smile or even speak and remind you that they aren't giving you anything. I have gone in there and had to wait for them to finish their conversation with each other. I mentioned to one of the employees on the nightshift on how they were more friendlier than day shift and that they need to reverse the shifts for a while. I believe his name is Jerome those guys are always pleasant and cleaning something more than whT day shift is seen doing. I will say this..... Christy leaving was the or one of the worst things that could've happened. Between Christy and oh the guys in the meat dept are pleasant as well. I wish there was another grocery store here in East Dublin that would definitely stir this store up. No competition gives them the I don't give a hoot attitude. If the manager's attitude was more pleasant then it would rub off and she can demand change.i dont see how Shannon got the job Christy had because she doesn't have any I mean NOT ANY CUSTOMER SERVICE SKILLS AND SHE WALK AROUND LIKE SHE IS ALWAYS SUCKING A **** LEMON. I don't know what positions most hold in this store but, Jerome you are management material and they overlook the gems in this store. Don't take what I'm saying but, you can just show up and do a review as customers enter the parking lot and I'm sure 50%-70%only shop here because they don't want to drive an extra 10 min to Krogers or don't have transportation and mom is one of them. I left one out becaue this is me only stop if they forgot something/not feeling well and look like a lemon because you have to run in here. I use to shop here faithfully, but attitudes changed and no one is pleasant.I hate when good people leave and I understand that people leave and move for better and they should, but make sure that when you hire folk that they want to work and not just get a job to say they have one or because you're a family friend that ask for a job and get it.....sad, but true. Hire some good help Debbie Henderson, because 90% of you 6a.m-5p.m needs some SERIOUS CUSTOMER SERVICE SKILLS/ TRAINING. When you have store this size in a neighborhood this size they should know their customers and customers will know them of they are pleasant. I can honestly say I know them by names becaue I want to remember them whether good or bad experience and more so want to be on a good note. Some were so nice and pleasant when they started and after they got seasoned they changed. ERIC, I believe is his name in produce isn't as nice and pleasant as he was when he started. I know some customers are hell on wheels and no customers aren't always right and vice versa......when you're in thos business you aim to please and to make sure customers found everything ok....even some not all ask that at Krogers and I promise you I shop Krogers at least 2-3 times a week and Publix as often as possible and Sams every month sometimes twice a month and would love to start back shopping at home here in East Dublin......MAKE SOME CHANGES IMPROVE FRESH FOODS AND CARRY MORE NATURAL WITHOUT OVER PRICING AND THATS WHAT'S GOING ON WITH WHAT YOU OFFER NOW.....I gave a rating of 1 star and would've given a half of star didn't offer. Gotta do BETTER....going to be looking to see what changes take place. I know it takes time, but some you see

    2 years, 9 weeks and 20 hours
    Anonymous

    Andrew M

    I go to the Troy Al store

    Aside from the occasional attempt at customer service from a few friendly clerks, none of the employees or managers here seem to care. Disorganized checkout section; there's always confusion between associates and delays at the register.

    It's sad really. I like the ambiance and convenience of a local, small store like this. But the Food World in Troy, AL just seems to fall short, continually.

    3 years, 36 weeks and 6 days
    Anonymous

    Vidalia store needs to upgrade the bathrooms and keep them clean

    3 years, 41 weeks and 2 days
    Anonymous

    Food world in Vidalia ga has poor customer services they need to work on there people skills.

    4 years, 16 weeks and 5 days
    Anonymous

    Anonymous

    I worked there for a year in statesboro and management won't seem to let their employees make their own decisions.....even when we have the experience and we know what sells.....Also they won't leave well enough alone when it comes to rearranging the store....and the store managers will throw u under the bus when the big wigs come in and something's wrong.....even if u have already addressed the issue to management.......well must be nice to walk around with a cup of coffee all day in a suit and act like ur S%@t don't stink.........oh and forget about raises

    4 years, 26 weeks and 3 days
    Anonymous

    Annoyed

    These supermarkets operate in low income areas and are mediocre at best. Today, I witnessed one of their delivery trucks stop traffic on Jamaica Avenue in the middle of the rush hour, with a cone in the street, as he walked his pallets across the intersection for more than half hour. Commuters on the bus stood amongst non-moving traffic from the LIRR terminal through the corner of 149th and Jamaica where the Food World is located. Any business who conducts themselves that way, or allows their vendors to do the same, is a store where no one should frequent at all. We control our pocket books, we demand service, quality and courtesy in the store and outside of the store, and can tell Food World that we can stop shopping there. I will contact Mr. Cohagan as well, as to the ridiculousness of his operations.

    4 years, 32 weeks and 6 days
    Anonymous

    suresh

    dear sir, Bangalore Regional manager RAGHAVENDRA is not right Person to the job Because he is not did sale improvement .He did Bulk Sale Only, He is giving toucher to Managers and area managers. He wad did the some golumal also if u want prof u can verify the all things when he joined the R.M Post. this is trouth not a jok.

    pls takecare u r self .

    thanking u si

    4 years, 36 weeks and 6 days
    Anonymous

    Try to call headquarters and the number disconnected .. Wow what kind of business is this??????

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    4 years, 48 weeks and 4 days