• GNC Holdings, Inc.

    Map
    GNC Holdings, Inc. logo
    City
    Pittsburgh
    Street Address
    300 6th Ave.
    Phone
    (412) 288-4600
    Number of Employees
    13800
    Contact Name
    Joseph (Joe) Fortunato
    Twitter ID
    @GNCLiveWell
    Fax
    (412) 288-4764
    Zip Code
    15222
    State
    PA
    Web
    http://www.gnc.com/
    Title
    CEO and Director
     
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    Anonymous

    I bought a item 4 days ago I try to return it and they said they were not doing any returns because of the whole coronavirus they should've told us this when we purchase the items they should have a sign up that there's no return so now they're telling me to call corporate to make a return I feel like they're just give me the runaround

    27 weeks, 5 days and 7 hours
    Anonymous

    Anno

    Never pays there employees during a pandemic and then the district manager and the current manager at the location worked blocks people numbers and yet I still haven't been paid. The company ask part time employees to work full time hours and still no pay.

    29 weeks, 8 hours and 37 minutes
    Anonymous

    ellis

    i own a delivery company in state college pa where you have 2 stores, how can i provide local deliveries to your customers here?

    29 weeks, 1 day and 20 hours
    Anonymous

    Interested

    How can a former employee contact GNC to know how they were released from the company?

    30 weeks, 2 days and 2 hours
    Anonymous

    JP

    Its probably Amazon commenting negatively! GNC has always been a great store

    and their quality the best! I started MEN'S Fitness magazine for Joe Weider and

    ask to by Larry Taylor the owner of Weider Products and Magazine for all of Asia to

    assist in the development of a new magazine. I also worked with Joe Gold to

    strengthen his starting franchise at the time World Gym. I have trained 6 World

    and National Champions and highly recommend GNC. If you're in Apple Valley

    Minnesota see GNC Store Manager Dylan Hondl, he extremely knowledgeable

    and is himself a well rounded athlete. All the Best & stay healthy stay positive!

    Thread
    32 weeks, 1 day and 5 hours
    Anonymous

    Anonymous

    You can absolutely return items to ANY location. The only reason why the franchise wouldn't accept the items is because franchise store take a hit from their bottom line when the do returns. I worked for both corporate and franchise.

    Thread
    34 weeks, 3 days and 20 hours
    Anonymous

    Iroda Szymanski

    How I can become a distributor of GNC products abroad?

    38 weeks, 5 hours and 3 minutes
    Anonymous

    Mark Adams

    Good Day, how are you doin today. Today at 6:35 p.m. I get to the store 295 Ferry Street in Newark, N.J. and was told that I wasnt able to make a purchase because they had already locked the door. He said the store closed at 7p.m. but his manager told him to close the door early. I drove 20 minutes to this store to be told the associate said his manager told him to the lock the door early. That is such inconvenience with a time like this, knowing that GNC already closing early. He didnt open the door he was talkn to me through the door, but a young spanish lady came to the door while I was watching in my car, he opened up the door and was explaining to her but im a young black gentleman and I guess I didn't deserve for him to open the door and explain to me like he explained to the young spanish woman. Due to the crisis in the world today, I depend on GNC products for my health and I would like to make a complaint on that store manager. Thank you for your time.

    46 weeks, 6 days and 39 minutes
    Anonymous

    CJR

    GNC!!! CLOSE YOUR RETAIL STORE DOORS FOR 2WEEKS AND PAY YOUR LOYAL EMPLOYEES WHO ARE WORKING IN STORES WITH THE PANDEMIC REACHING EPIC PROPORTIONS!!! WHAT THE HELL IS WRONG WITH YOU??!! "STAY HOME" TO KEEP "EVERYONE SAFE" MEANS YOUR RETAIL EMPLOYEES AS WELL!!!

    46 weeks, 6 days and 8 hours
    Anonymous

    Anonymous

    Horrible upper management. Instead of protecting all of its employees from the Coronavirus they're requiring their stores to stay open because GNC see's themselves as an "essential" store. Its pathetic and desperate. There always about themselves and never about their employees. I would never recommend anyone to work here. Greed has consumed this place.

    48 weeks, 3 days and 22 hours
    Anonymous

    **** worst **** ever i havent been paid in two **** months and these lame **** **** **** wont do a **** thing bout it and in livid i have **** bills and these **** just give excuses **** GNC !!!!

    1 year, 4 weeks and 3 days
    Anonymous

    Why

    Austintown Ohio store I've bought 2 boxes of Nugenix gh booster from store they were both hard they did return for another box but it hard also such a hassle

    1 year, 6 weeks and 3 days
    Anonymous

    HORRIBLE service at the Brandt Pike Huber Heights OH location. I stood at the counter for several minutes before anyone even acknowledged me, they were too busy facing shelves and talking on cell phones. Then they tell me they can't take a card. Fine, I pull out cash. Then the guy says he can't sell me anything because their system is down. Why the heck are they even open then, if they don't want to acknowledge customers or allow for a purchase... I will Never set foot in a GNC again. This is the third time I have been treated lousy in a GNC and definitely the last.

    1 year, 17 weeks and 7 hours
    Anonymous

    Paul Black

    September 15, 2019 To GNC Customer Service - My wife and I had a terrible experience visiting the General Nutrition Center (GNC) store #02694 at the Crossroads Mall 217 S. 25th Street, Fort Dodge, IA 50501 today. Your employee handled the situation very poorly by embarrassing, intimidating, and overreacting with my wife to the point where she was hyperventilating, flush in color due to high blood pressure, struggling to breathe because she was so upset and shaking. Our morning was proceeding as we resupplied at various retailers in the immediate area - Walmart and HyVee for groceries, Walgreens for scrips, and GNC to pick up a bottle of Bromelain. My wife was accompanied with a 1 kilo Teacup Yorkshire Terrier which is licensed by a certified Mental Health Professional as an Emotional Support Animal as defined by the American Disability Act - My wife was carrying the animal in a small kangaroo carrier on the front of her body. She was met by the only employee in the store at the time - Cynthia Dencklau. The interaction between the two was to procure a bottle of Bromelain and get the dog out of the store because it was not permitted and never come back into the store with the animal again. Cynthia was not calmly instructing, but "YELLING" her directives and then proceeded to call the mall maintenance man (Mr Erik Farrell). At the same time my wife called out for me to retrieve her purse from our car so that she could produce the requested documentation in an attempt to resolve the conflict. In my absence, the maintenance man entered the premises and ascertained the situation. He informed Cynthia that he had no reason to throw my wife out and would not be doing so. This was not going to satisfy Cynthia at all, so she then escalated by calling mall security. A uniformed security guard interceded my wife, the service animal, and the maintenance man in the atrium and they all discussed the situation. I presented my wife's purse along with the proper documentation and it was determined that all was in order. The general conclusion was that Cynthia Dencklau was in the wrong and that my wife and the service animal could proceed into any store on the property. This confrontation should have been handled in a much better way. I disagree with Cynthia Dencklau's whole attitude and rude demeanour involved in this interaction. The yelling and embarrassment caused to my wife was over blown and inappropriate to where I feel her civil rights were violated. We will never go back to the Fort Dodge store again and we will forever be left with a GNC bad experience. What I do want is to inform you that there is a very "bad apple" at that location in need of re-training, a reprimand, or some sort of counseling. Sincerely, Mr & Mrs Paul Black 1922 Floral Ave Fort Dodge, IA 50501

    1 year, 22 weeks and 3 days
    Anonymous

    Paul Black

    September 15, 2019 To GNC Customer Service - My wife and I had a terrible experience visiting the General Nutrition Center (GNC) store #02694 at the Crossroads Mall 217 S. 25th Street, Fort Dodge, IA 50501 today. Your employee handled the situation very poorly by embarrassing, intimidating, and overreacting with my wife to the point where she was hyperventilating, flush in color due to high blood pressure, struggling to breathe because she was so upset and shaking. Our morning was proceeding as we resupplied at various retailers in the immediate area - Walmart and HyVee for groceries, Walgreens for scrips, and GNC to pick up a bottle of Bromelain. My wife was accompanied with a 1 kilo Teacup Yorkshire Terrier which is licensed by a certified Mental Health Professional as an Emotional Support Animal as defined by the American Disability Act - My wife was carrying the animal in a small kangaroo carrier on the front of her body. She was met by the only employee in the store at the time - Cynthia Dencklau. The interaction between the two was to procure a bottle of Bromelain and get the dog out of the store because it was not permitted and never come back into the store with the animal again. Cynthia was not calmly instructing, but "YELLING" her directives and then proceeded to call the mall maintenance man (Mr Erik Farrell). At the same time my wife called out for me to retrieve her purse from our car so that she could produce the requested documentation in an attempt to resolve the conflict. In my absence, the maintenance man entered the premises and ascertained the situation. He informed Cynthia that he had no reason to throw my wife out and would not be doing so. This was not going to satisfy Cynthia at all, so she then escalated by calling mall security. A uniformed security guard interceded my wife, the service animal, and the maintenance man in the atrium and they all discussed the situation. I presented my wife's purse along with the proper documentation and it was determined that all was in order. The general conclusion was that Cynthia Dencklau was in the wrong and that my wife and the service animal could proceed into any store on the property. This confrontation should have been handled in a much better way. I disagree with Cynthia Dencklau's whole attitude and rude demeanour involved in this interaction. The yelling and embarrassment caused to my wife was over blown and inappropriate to where I feel her civil rights were violated. We will never go back to the Fort Dodge store again and we will forever be left with a GNC bad experience. What I do want is to inform you that there is a very "bad apple" at that location in need of re-training, a reprimand, or some sort of counseling. Sincerely, Mr & Mrs Paul Black 1922 Floral Ave Fort Dodge, IA 50501

    1 year, 22 weeks and 3 days
    Anonymous

    Return policy is horrible. They claim you can return product to "any" GNC. I bought product two days ago and wanted to return unopened product to a store closer to my home. They told me since I bought it from a corporate store, I could not return it to a franchise store! Complete waste of my time. GNC just lost a customer!

    1 year, 25 weeks and 2 hours
    Anonymous

    Aamir Cheema

    Dear Sir,

    i need franchise of gnc store in sialkot Pakistan,Would you let me know detail??

    Regards

    Aamir Cheema

    1 year, 30 weeks and 1 day
    Anonymous

    A. D. A.

    As a former employee, I would like to speak to the abusive, mean, and illegal treatment of new employees. Joe Fortunato might want to look into the behavior of managers at the Crocker Park, Westlake OH, and North Olmsted, OH stores. There is a reason no one wants the "pro membership" or cares to buy these products, but the way employees are treated is deplorable.

    1 year, 33 weeks and 6 days
    Anonymous

    Tyler that works at GNC in the Dubuque Iowa store is a drug dealer. And uses he works at GNC as his cover.

    1 year, 34 weeks and 6 days
    Anonymous

    Ed Dobzanski

    Sitting here at the Pennsville NJ store. Website says open at 10am. Store sign says open at 10am. It's 10:35am...noone here...doors locked. I spend alot of money every month at GNC. My time is important...this makes me want to just shop online with another company. Ridiculous!

    1 year, 36 weeks and 5 days
    Anonymous

    Lyn

    You are correct & they push & must sell 4-8 items every week or are written up! Never can sit ever. Mgmt tells you one thing & Store Mgr tell something else. Co had many bad problems.

    Thread
    1 year, 41 weeks and 8 hours
    Anonymous

    Interesting considering there is no monthly fee or monthly sampling. U pay once for the premium membership n it lasts a year... sample boxes are only 2 for the year... one 3 mos after signing up n 2nd box will come 6-8 mos later... get yo facts straight before u bust on a company when u dont have any understanding of how it works

    Thread
    1 year, 42 weeks and 21 hours
    Anonymous

    Disgruntled Employee

    I used to work for the GNC inside Iverson Mall. They are unorganized. They give out old samples and sell expired products. The manager likes to ask employees for money and when he found out I was pregnant he forced me to take a week and a half off and lowered my hours. He brings his wife and kids to work. He had another employee fire me instead of doing the job himself. I was miserable there. Glad they fired me. Wouldnt reccomend anyone to work at that location or shop there.

    1 year, 48 weeks and 2 days
    Anonymous

    Anthony

    sign up for monthly program for receiving sample still waiting .This is one of there biggest scam of deceiving people fake advertisement. GNC Should be sue for hundreds of millions of dollars a class action sue would be a great thing for this company.

    1 year, 48 weeks and 4 days
    Anonymous

    I've been trying to call the Mt. Vernon, Oh all day - no answer. Worried.

    1 year, 51 weeks and 3 days
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