• Jiffy Lube International, Inc.

    Street Address
    700 Milam St.
    Number of Employees
    3000
    Related Terms
    Shell Oil Company
    Zip Code
    77002
    State
    TX
    City
    Houston
    Anonymous

    Eddie

    My son was attacked by another employee at jiffy lube at 67th Ave and bell in glendale Arizona my son told his boss Keith but did nothing how can you help me my name is eddie

    14 weeks, 3 days and 16 hours
    Anonymous

    Greetings

    My name is Charles Marigny I'm from San Antonio Tx My wife visited one of your establishments 7/2/2020 on Walzem rd to get a inspection done for registration. She drove up to the bay door put the vehicle in park and got out. The technician then got in the vehicle he seemed to have difficulty putting the vehicle in gear. When he finally got it to go in gear it would not move. It was later learned that the transmission cable was broken. The view of the video tape showing the technician trying to force the vehicle in gear. The vehicle was taken to the dealership and repairs were made at the cost of 500.00 the dealership did not say that it was neglect simply said that the weren't there but the cable was broken from a place that is not normally broken from. I ask that your company pay for damages done to my vehicle. The view of the **** shows evidence that the technician was the culprit to this damage.

    19 weeks, 1 day and 19 hours
    Anonymous

    Mary Jo Howell Mccoy

    Save ur car DONT GO THERE

    Thread
    23 weeks, 5 days and 2 hours
    Anonymous

    Mary Jo Howell Mccoy

    Save ur car DO NOT go there

    Thread
    23 weeks, 5 days and 2 hours
    Anonymous

    Mary Jo Howell Mccoy

    Save ur car DO NOT go there

    Thread
    23 weeks, 5 days and 2 hours
    Anonymous

    MARY JO HOWELL MCCOY

    I had the same experience. . I could see the meth use in the man eyes but didnt think anything of it till they ruined my car.

    Thread
    23 weeks, 5 days and 2 hours
    Anonymous

    MARY JO HOWELL MCCOY

    Dnt waste ur time. . The complaint department is worse than the location customer service. I have never fetl so belittled and talked down to.

    Thread
    23 weeks, 5 days and 2 hours
    Anonymous

    MARY JO HOWELL-MCCOY

    I Mary Jo Howell got my oil changed at the hermitage Tn location on old hickory. . WORSE SERVICE ever. . They left my breather off. . Had me stranded TWICE. Once with my 2 year old child. Their customers service department literally just keep me from explaining my issues by repeating interrupting me. Only to tell me he was going to hang up on me if i kept being rude. Now please explain how him not allowing me to explain my issue is being rude. Is it his job to try to confus ppl. So now im basicly being told i have to take more money out of my empty pocket to get them to fix where they damaged my automobile. What is up with that!! Is this Jiffy lubes imagine they want betrayed? Im so upset and feel so disrespected.

    23 weeks, 5 days and 2 hours
    Anonymous

    Went up there on the 21st to get my emissions done because on the 20th was my birthday well Pop My Hood and he was doing his emission testing on my car well after about 5-10 minutes it was over with and my car passed and I was leaving got on the highway from fairburn Road and my car started all the way to hot so he took my cap off and did not replace my cap did not put my cat back on so I got stranded for 3-4 hours hopefully he did too much damage to my car and I need to file complaint cuz I pretty mad about the situation

    25 weeks, 2 days and 1 hour
    Anonymous

    Linda Bentz

    Quick Lube in Lake Placid, FL. I just about slapped the taste out of the girl behind the window. She has a very smart mouth and a horrible attitude. I was having a private phone conversation about wearing a mask is more dangerous to the body than any "virus". She yelled and said it was their policy. I screamed back at her and told her that I was having a private conversation and didn't ask for her **** opinion and to shut up. I will not go back.

    25 weeks, 4 days and 3 hours
    Anonymous

    Steve

    Just visited the east bay rd., Clearwater Fla. location and had the less than happy experiance of paying over an extra $ 15..00 per quart because I requested synthetic blend over convential oil. **** crooks.. Making sure I post this all over social media to warn others about this scam..Stupid me for not getting a price upfront. Like I said **** CROOKS!!!!

    27 weeks, 1 day and 1 hour
    Anonymous

    A. Nonymous

    There are drugs being used and sold in your Oklahoma locations, your two Norman stores are out of control and your upper management team knows all about it. The employees at both Norman locations are selling and using drugs such as acid, mushrooms, meth, and weed while on the clock. They are selling it at the stores and will use it in their cars out in the parkinglot, on the clock. Your employees are using drugs and working on customers cars. This is a huge liability for your company and a danger to your customers. The people that transport your tires are also involved in the drug activity. This is not a joke, I have filed a report with the Norman Police Department. You need to get a hold of your stores and fix this problem immediately.

    28 weeks, 2 days and 17 hours
    Anonymous

    Jeannie

    Went to jiffy lubes reno nv someone needs to call me my car stopped running after service they are saying not there fault is there fault now my motor is knocking if I have to go the legal way to fix this problem someone is going to be unhappy and it wont be me

    28 weeks, 6 days and 19 hours
    Anonymous

    Merele Mitchell

    I need to speak to someone in corporate because jiffy lube on laburnum ave in Richmond Va mess up my car you can reach out to me

    29 weeks, 5 days and 1 hour
    Anonymous

    Sylvia

    Jiffy Lube is open despite the Corona virus distancing orders. The employees have to get in customers cars. Oil changing is not essential. Is it going to take an employee to get the corona virus to close the facilities?

    The spread of the virus continues to climb daily.

    32 weeks, 2 days and 23 hours
    Anonymous

    Gil Criollo

    "Bad Worse service" We change the Oil about 3 Months ago my car is Hunday Sonata. 1 day after the oil was change we discovered a Oil lick went back they put oil and according to the technician they found nothing 2 days later the lick continued. We went under the car found the Oil filter was loose. We tight it. Today 3/14/20 took the car again for the oil change. We told about the passed experience. They apologize many times and so on. We drove the car and we discovered the Air Filter Cap was not put back? yet did it again is there somebody who checks if everything was done correctly. JIFFY LUBE Charges a lot for to the services they should be more responsible. I am not coming back to JIFFY LUBE an apology is not enough for such of bad service.

    35 weeks, 3 days and 1 hour
    Anonymous

    Byron

    Does anyone ever answer these before I even state my issue?

    37 weeks, 2 days and 17 hours
    Anonymous

    (EMAIL)

    Madison wi they changed the oil and did not replace any oil or filter, engine froze less than a mile from jiffy lub, they came to the scene with oil and a filter and the engine was frozen, towed car to dealership and jiffy lube said they were responsible for damages and to bring them an estimate and they would pay for a rental car also, now they are delaying the repair, sending their investigators, sorry buddy have videos, taped conversations, if they don't pay a litegator will be retained, huge scam, fraudulent, put the criminals behind bars, so glad I made a police report on my damaged vehicle that night, I know that I am small in the scheme of things and this is just a hiccup for them but the general public should be aware that jiffy lube has a major flaw in their character. Shelby

    37 weeks, 3 days and 17 hours
    Anonymous

    Michael McHugh

    I demand to be compensated for the loss of 2 work days. I demand a week of hotel rooms and $2000 immediately..

    I drove up pulled into the car lift. The staff members started my car a few times and changed my oil and filter..

    They called me in to start it because they could not.

    It would not start after starting right up for me for a year now.

    They told me to disassemble my cover and fix it myself.

    I tried while on the lift and nothing happened. I dont know what they did but they wanted me to tow it away after they damaged it. I'm now sleeping in my broken down vehicle in there parking place freezing cold and getting sick.

    I am a disabled veteran with major PTSD and need to be compensated right now before I have my lawyers sue your frickin **** off.

    Michael McHugh

    (PHONE)

    811 west 19th street

    Costa Mesa Ca 92627

    You know how much time and money to send me or immediately transfer to my bank account.

    I am deathly tired and sick of being squashed into the asphalt like a already deceased rotting pig that has been killed in a war against humanity.

    I demand compensation immedialy!

    40 weeks, 8 hours and 45 minutes
    Anonymous

    JaQuece Haney

    I went to Jiffy Lube for a standard oil change. I went having a car and after this my car is now deemed a total loss. I would advised against anyone going to the location here on Sawdust Road Houston Texas. I am now trying to get another vehicle with no help from the corporate office. I wouldn't recommend any Joffy Lune location at all.

    42 weeks, 2 days and 23 hours
    Anonymous

    Re North Carson St, carson city, Nevada.

    It was my favorite location, but this time they refused service because I was having a problem getting an answer to a question - needed coolant, water told too warm to add, since only dtove car 1ml asked how long as I can wait a little - just an estimate like 10/15 min? He said he would need just a second that didn't answer the question. He added that every car was different to which I had no problem, but I still wanted ssd's one kind of estimate. Then he says can't service car and I need to go elsewhere. Later as I'm doing this email he says can't service car because cap on coolant threads are strip. Said didn't know that earlier, but while talking he kept fiddling with cap, so should have indicated something wasn't right. His name emealio

    44 weeks, 2 days and 22 hours
    Anonymous

    Chris

    I have not been paid for work I performed over 2 months ago. No one will talk to me so I'll just keep writing about it.

    45 weeks, 6 days and 17 hours
    Anonymous

    Steve Isemann

    Good Day. This morning I visited your Aberdeen Md. location at Beard Hill Rd. Shop # 641. I arrived at 7:40 a.m. I was told by a tech they opened at 8 a.m. No problem I replied as I was aware of this before I arrived. At 7:55 a.m. I left my car in the line and walked to the front entrance which had the OPEN sign on and the door unlocked.

    Upon entering the office I had a black gentlemen tell me I was not allowed inside without being invited and escorted into the reception area. That is unbelievable. I left of course. Today JL lost my $60 business and at 12 x per year for oil changes is 720 annually x 20 years is 14,400 revenue lost and I am going to tell everyone to not use that location. Absolutely a horribly rude experience.

    46 weeks, 1 day and 4 hours
    Anonymous

    Very upset customer

    Its 8:20am jiffy lube Fleming Island Florida still not open this is very bad service

    47 weeks, 4 days and 6 hours
    Anonymous

    Erica

    What was your out come if you don't mind me asking

    Thread
    48 weeks, 19 hours and 43 minutes