Kohler Co Faucet Operations
Would somebody please do something????
Re :Kohler KT72790-9M-BV TUB FILLER
In June 2018, I ordered over $10,000 worth of Kohler faucets from BARobinson in Vancouver Canada, including tub filler. I was told at the time that the above product would be available within three months, that would be Sept 2018!
Having faith in BAR, and being totally unaware of unreliability of Kohler we proceeded with our renovation including all Kohler Artifacts BV fixtures,
The tub, and the hole in very expensive tile still await that tub filler!
Same experience as DIYer has. Defective products, and nobody stands behind their products, expect run around.
Don't bother to purchase a Kohler product. We purchased their Mistos line of bath accessories and every piece if defecrive. We sent emails asking about the defects and the company refuses to respond. Kohler's customer service is non existent. And Kohler's quality control is non existent. Forget Kohler and buy another brand.