• Kroger Co

    City
    Tolleson
    Country
    Maricopa
    Street Address
    500 S 99th Ave
    Number of Employees
    600
    Contact Name
    Doug Studley
    Zip Code
    85353-9700
    Annual Sales
    682200000
    State
    AZ
    SIC Code
    5141
    Title
    Manager
    Anonymous

    SO

    We have been told by Management that an employee at 414 tested positive for COVID-19. We're still open hater leaning this 3 days ago.

    28 weeks, 2 days and 1 hour
    Anonymous

    Paul

    I shop at the kroger store in Connersville,IN and yesterday went to the store to buy cokes on sale for 4for $12 the last day of sale. As usual they were out of cokes so I went to the desk for a rain check. They informed me they no longer were giving out rain checks. I am very unhappy they should have the cokes. I am glad

    We have a Walmart because I am not going to shop very much at Kroger after my experience at Kroger..

    31 weeks, 6 days and 23 hours
    Anonymous

    Abraham

    July 4 at approximately 1:30 p.m. I was shopping at the Fry's on Ellsworth and Broadway in Mesa. A brash young man working in produce had his cart partially blocking an aisle while he was looking at his phone. I nudged his cart so I could get around it and he told me he was calling security because I barely moved his cart. I had previously told another woman customer to put a mask on. The employee was wearing his mask below his nose and I told him he should cover his nose and he again threatened me. I told the store manager who said "I am so sorry" which is only milque toast as far as I am concerned. Even though I live just down the street from this store I am going to find another store because on this trip no attempt was made to stop customers who were not wearing masks from coming into the store nor did the manager seem inclined to fix the situation with either the employee or the customers.

    32 weeks, 3 days and 20 hours
    Anonymous

    Disappointed

    Why weren't ALL employees notified that 3 co workers have virus?!! How dare you store#627 only tell a few and leave others to learn days later. Disappointed- disgusted-sick to my stomach!!!

    Takeaway your $2 hr...now we're on lockdown again 30 days.

    33 weeks, 1 day and 23 hours
    Anonymous

    FED UP

    CHASE TO STORE FOR MEAT SPECIALS MORE THAN ONCE, NEVER HAVE CERTAIN MEAT PRODUCTS ADVERTIZED , ASK ABOUT IT AND REPLY ALWAYS IS COMING IN TOMMOROW MORNING. .NOT!

    GO BACK TO STORE AND THEY DID NOT HAVE RIBS ADVERTIZED ON COOLER SHELF. ASKED AGAIN SAME REPLY, THIS GOES ON UNTIL NOW NEW ADDS APPEAR. AND NEW MEAT SPECIALS. I WILL DRIVE 15 MIN AND CHANGE STORES IF THIS KEEPS UP ..IT IS LESS THAN 10 MIN. FOR ME STOP ADDS JUST TO GET PEOPLE IN.

    STEVENS POINT WI ON HWY 10,

    37 weeks, 2 days and 3 hours
    Anonymous

    gramcracker

    what is with your frozen veggies. everytime I purchase them, and go to use them, they are always so much ice on them and the veggies themselves look old. today, I opened a bag of fiesta style veggies and the broccoli was a olive green sad color. this has happened before.

    39 weeks, 5 days and 23 hours
    Anonymous

    Customer

    Hello. I go into your store weekly. Just curious WHERE are your baggers? We as customers have to help the poor cashier bag? Isn't he/she doing enough. The cashier asked several times for help. Asked the cashier about it and she apologized told me she wasn't sure how it worked but appreciated me helping her. I looked and 7 outta 10 baskets are piled high. Come on Kroeger I know your hiring! This is the store on Rural/Ray. I realize everyone is busy but seriously NOT having baggers!!

    44 weeks, 8 hours and 13 minutes
    Anonymous

    Richard

    To whom this may concern my name is Richard price, And I'm contacting you in regards to a problem i have with one of your stores concerning a cash back using my debit card this happened on 4-1-20 at 10:17 am Memphis TN at one of your stores number 415 your store took$683.92 from my card and I called my bank and they said that koger was responsible for taking the money and I also let my bank talk to one of your manager at that store name MS, Holloway and they told her the same thing that that store was the one who took the money off my card but koger refuse to refund my money and now I can't pay my rent and will be kicked out on the street if this happens I will have to take legal action against your company and your company knew about there technical problem 3-21-20 but yet still kept making cash back transaction anyway... But u my contact me at (EMAIL) hopefully when can handle this situation with out going to court.. Thanks for your time and consideration regarding this matter.

    45 weeks, 4 days and 2 hours
    Anonymous

    Peggy Montgomery

    Yes, I shop at the Frys located at Roger and 1st in Tucson AZ. The first week of every month people come in to cash their: payroll check, agency Check, State or Federal check and numerous others. At that time they they generally buy cashier checks for: utilities, rent, baby sitting, insurance, car payments and a variety of others. Each one can take up to 4 minutes easily, "if" there are no phone calls,(in going or out going), pages for price checks, or disruptions by fellow employees. Other people want lottery tickets, cigarettes, questions on a sale item, return items, rain checks for items out of stock and complaints. There are numerous things happening besides the ones I am mentioning. Getting to my point is, why is there only one person working in Customer Service to help this ALWAYS long line of people. Yesterday, there were18 people (without counting me) in line, four ahead of me and 14 behind me. Two in wheel chairs, some with dogs, some with shopping carts and several in a very bad mood. I'm not a person that has not used a vulgar word but to stand there listening to f-this and f- that with children also in the line and people shouting into their cell phone is completely unacceptable. This store has two spaces for customer service employees "use them" (why did you put them there)? it you can't at least use them for the first 3 days at the beginning of each month. I think Kroger can afford this small courtesy.

    1 year, 10 weeks and 6 days
    Anonymous

    (EMAIL)

    This review is for your Vicksburg Mississippi Kroger Store. I visit the store March 14, 2019. The store was clean and well stocked, however when i got to the register the cashier, notice that a hold was in one of the coke cans. So she asked a bagger, who was female older black lady, if she would mine getting another 6pk of coke please. And the older lady told, her to go get it yourself, and started mumbling a few other choices words toward the cashier for asking.This disrespect towards me and the cashier is distasteful for a millions dollar company who depends on the customer everyday. I reported the disrespect to the cashier Supervisor, but I feel nothing will become of it. There are to many employees that do not respect how they make a living.

    1 year, 48 weeks and 5 days
    Anonymous

    Kim

    The Nashboro Villiage Kroger store located in Nashville, Tennessee is filthy. I have seen flies on the fish and trying to get in the store without being run over (there are not pedestrian markings) is a chore. The employees are so friendly and nice but someone needs to clean the place and remove the out dated food.

    2 years, 29 weeks and 4 days
    Anonymous

    A Very Angry Customer!!!!!

    I was a Kroger shopper till Sunday. I was not able to get a full receipt and it took over 30 min and the manager still was not able to reprint. In the time I was waiting, a customer came in who is half blind and the cashier ask a young man by his name to help the customer. He refused. So I went and got the items the customer need, help her check out. Kroger was the number one in my book but after this weekend. The treatment I was given and the treatment given to a Blind Customer

    Once you did a change around of store ,different managers who are Very Very Rude!!! I have no desire to shop in the Texas City Palmer Hwy Store.

    2 years, 35 weeks and 1 day
    Anonymous

    Dissatisfied customer

    The new Kroger on Garth road in Baytown needs an entire new managment department. The store manager, Mr. Tensel, is the rudest man I have ever dealt with. Not only will he cuss you, but takes customer service so far as to hang up on you. In person, as a disabled individual he treats you worse than he would a dead riach on the floor. THIS MAN HAS NO BUSINESS WORKING IN A PUBLIC FORUM. He is a thief and a liar, totally disrespectful, and as a man, he needs to be schooled by a REAL man.

    2 years, 38 weeks and 9 hours
    Anonymous

    David W. Kent

    I am trying to speak with a Kroger Supervisor. Concerning the fact that one of your stores gave my wife, and myself. A difficult time trying to pay for our grocery's. My phone number is (PHONE), my e-mail is, (EMAIL). The store in question is the Kroger store at 4407 Central Ave. Hot Springs, Ar. (PHONE), Managers name is Anne Chapman, Store Manager. We wanted to pay for our grocery's with a check. The cost was $545.07, we were told that your store couldn't accept that large a check. Then stop raising your prices. We would like to have our names put into your corporate computer system. So that either when we check out from your store. The cash register would authorize our check. Or your store manager could ok our check. If this cannot be accomplished. Then w will not shop at your store anymore. And use Sam's a lot more. Respectfully, David W. Kent

    2 years, 43 weeks and 5 days
    Anonymous

    505@2018

    I get that feeling in any kroger. Even when I worked there. You can tell them you saw some one put something in there bag oh they will take it out when they get to reg.. I keep eye on them and they walk out. Later on mgr will say did they pay for it ? Well that your job to keep eye on them not mine. They just want to threaten me with inspornastion. So its not just customersthey treat bad its their employes also.

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    2 years, 43 weeks and 6 days
    Anonymous

    Lashawn

    This store(607 on Hammerly & Gessner) is the worst I am a single mom who works fulltime and goes to school fulltime. I stop at this Kroger in after work to grab something to feed my family before heading on to school. They have a security guard there named Chris who follows me all around the store and he also followed me outside the store and stood staring at me he even went so far as to walk up to my Uber ride and look in the car. I went to the store manager Michael Mcclure to let him know that that the guard has over stepped and now has moved over ti harassment. Manger Michael Mcclure said it is store policy to treat all customer who come in with a back pack, to treat them like thieves!!! He went on to say this neighborhood is not a good one and a lot of people and the teens steal. So he thinks its ok to treat hard working customers like suspects. Michael Mcclure did not care and acted like I was crazy to expect to be treat with respect and like a valued repeat customer. I will never return to Kroger again!

    2 years, 45 weeks and 6 days
    Anonymous

    KS Moore

    I don't read gun periodicals but our entire family carries guns ...and we carry them in your store. You will never know it. I'll still shop at Kroger's.

    2 years, 47 weeks and 1 day
    Anonymous

    Steve Moore

    We are long time patrons of Kroger. Not the point here. Just read where you are pulling all gun related periodicals from your shelves. That means you are caving in to the libtard philosophy of no guns no gun crime. And you know this isn't true! I have a better idea. Put out an official statement condemning planned Parenthood for murdering over 800 defenseless babies each day. Now there is a real cause to champion. But that takes real guts. My grandfather used tell me "son it's easy to run with Crowd. It takes character to do the right things but you'll always be rewarded. Guns don't kill people. People kill people! Until I hear you've regained your intelligence my family will shop with your competitors.

    2 years, 48 weeks and 4 days
    Anonymous

    Tommy carter

    I went to Kroger in Somerset ky and bought two boxes of Deli fried chicken. We were sitting down for dinner and the chicken tasted like it had been cooked in old burned oil. I paid $8.99 each for these and had to throw it out. I thought about taking it back but I live 10 miles out of town. Thank you a former Kroger customer.

    2 years, 48 weeks and 5 days
    Anonymous

    Sunflower

    This has been an ongoing problem with Kroger's digital coupons. EVERY TIME I shop there are from one to as many as four digital coupons are not credited to my purchase. What good does it do to download the coupons if they are not taken off of the purchase? The way Kroger's computer is set up on checking out, you don't see it until you check the receipt , usually when you get home. On this last add, three coupons for Hostess Snack Cakes were not taken off. Other times its's been anywhere from $.40 to $2.00 on each visit. Do the programmers have a problem or is there another type of glitch in yall's system? I can't even rate Kroger a one star on this problem.

    2 years, 48 weeks and 6 days
    Anonymous

    Johnson

    This is an on-going situation at the kroger in Riverdale. I have been waiting in line for 30 minutes to get a money order. I asked if the manager could be called. I noticed a man walk up as an onlooker but said nothing. I asked was he a manager he replied yes. I asked him to do something about this line. He responded please be patient and wait. First I had to ask Eugene if he was the manager and then he did nothing to satisfy the situation. Not even to apologize to the other customers in line for the delay. This is an ongoing situation at this Kroger. Unfortunately, this the only one available in my neighborhood. Why is the service so poor in my community, but when I shop in Fayetteville totally different experience. 7125 hwy 85 Riverdale is the address. I'm tired of having the same situation day in and day out. I prefer to travel further for better service, but I shouldn't have too. disappointed customer.

    2 years, 49 weeks and 4 days
    Anonymous

    I just don't understand why none of the stores have sugar free birthday cake for diabetics there's so many diabetics can you please put that on your list thank you

    2 years, 49 weeks and 5 days
    Anonymous

    Hello Kroger ceo

    I really like your Kroger store on Michigan ave. Jackson Michigan. It is scheduled to close next month. It's a small store but serves east Jackson all the way to Ohio border to chealsea. It's always busy. We love this store. I am pleading with you to please keep this store open. If you don't we will have to shop next door at Meijer. We hate Meijer products and big store. Please keep the east Kroger store open. Many people in Jackson Michigan feel this way.thank you. Kevin Keinath.

    2 years, 49 weeks and 5 days
    Anonymous

    Duke

    @ Linda Gagrett,

    Did you know, that on a same concentration basis, hydrogen selenide is a far more poisonous gas than hydrogen cyanide? Those who are building portable gas chambers will appreciate this information. Yes? The downside is that it really stinks, really.================

    2 years, 50 weeks and 4 days
    Anonymous

    Coward.

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    2 years, 50 weeks and 5 days