• LA Fitness

    Street Address
    2600 Michelson Drive #300
    Related Terms
    Bally
    Twitter ID
    Zip Code
    92612-6536
    State
    CA
    City
    Irvine
    Anonymous

    LA FITNESS is a scam they lie to people about personal training. They force people to sign up when they are being old no. La fitness fitness department is a big scam. I will never tell anyone to do training at this gym. They are over priced and they don't have good certified trainers. The workers all talk to members like ****. Absolutely disgusted by how La fitness runs business

    3 weeks, 6 days and 5 hours
    Anonymous

    What is going on in the gyms with no one wearing mask .. can someone tell me why this is happening and no staff around to enforce this

    4 weeks, 1 day and 6 hours
    Anonymous

    They say wear a mask but people are walking around, lifting weights breathing hard with no mask on once they enter. 3 locations I go to!!!! They're not enforcing anything

    13 weeks, 3 days and 9 hours
    Anonymous

    That might be only way. I moved and 3 hours from a club but they send me email they will be charging me

    Thread
    13 weeks, 3 days and 16 hours
    Anonymous

    RH

    I am sending a legal threat against LA Fitness to address reopening in Marana. Also, if people are being charged, then there will be a class action lawsuit. No handouts for staying closed - if the feds give LA Fitness money - there will be a major lawsuit. Bet on it. I am tired of the obese employees hired as managers and trainers and other help in the Marana location in Arizona. They are poorly mannered and appear to be picked up from the local jails to work and pretend to be millionaires at the front desk. Get rid of that lazy **** manager; everything members complain about will be presented in court.

    13 weeks, 4 days and 10 hours
    Anonymous

    i've been charged as well this is rediculous..we can't work out yet

    13 weeks, 4 days and 11 hours
    Anonymous

    Paid first and last months fees then covid hit, haven't been to a gym yet but got charged again just now and its still closed

    13 weeks, 4 days and 11 hours
    Anonymous

    LAFitness, Stop stealing my money!

    This is the worst customer service I have ever experienced. Shame on LA Fitness

    13 weeks, 4 days and 12 hours
    Anonymous

    Gone forever

    I was charged as well with annual and monthly fees.

    No questions asked if I am planning to use their service during pandemic.

    No refund policy activated my never return policy.

    13 weeks, 5 days and 4 hours
    Anonymous

    Same here they just charged me 3 times

    Thread
    13 weeks, 5 days and 5 hours
    Anonymous

    Deb Baker

    Same issue as everyone else. I'm not a litigious person, but thinking Class action suit.

    13 weeks, 5 days and 5 hours
    Anonymous

    I saw yesterday that La Fitness had charged my bank account annual and monthly fees. It is not requested as a result.

    This is an unfair act. You have been closed all this time and I have not used your services !!! I need all the money back in the account you guys took from this COVID-19. And **** it, cancel my account.

    13 weeks, 5 days and 7 hours
    Anonymous

    you are continuing to bill me even though it says my account is frozen- and I dont plan on going to the Gym until COVID 19 is over. I tried calling but I get cut off- I sent an email but haven't heard back- Trying to figure out how to freeze my account.

    13 weeks, 5 days and 8 hours
    Anonymous

    La fitness customer service is big buns

    13 weeks, 5 days and 9 hours
    Anonymous

    same problem.

    Thread
    13 weeks, 5 days and 9 hours
    Anonymous

    Ditto. Calling corporate

    Thread
    13 weeks, 5 days and 11 hours
    Anonymous

    I first froze my account then later I cancelled my membership, but LA Fitness still continues to debit my account

    PLEASE STOP DEBITING MY ACCOUNT NOW!!!!

    13 weeks, 5 days and 12 hours
    Anonymous

    FREE

    I am (WAS) a member in Austell GA. This place is a JOKE! They mishandled BOTH my training and general membership. Due to COVID they froze payments. At first I was instructed that no action was required on my part when the facility opened. Since my membership was due to terminate at the end of summer, I calculated the final number of payments, called the gym AND corporate customer service to confirm what was owed.

    HOWEVER, an additional payment for the training membership was taken out. The reasoning given at first was that this was a mistake and the funds would be returned, again, customer service (Anna and Brian) AND within the gym (Daniel). Then suddenly...."oh, no, once the gym reopened the number of months within the contract reverted to the original terms (12 months) as if there was no interruption in activity. Well, morons, if that was stated PRIOR to the information received, I would have just accepted it. Yet when you keep changing stories as you wish, it becomes ever clear that you are making things up as you go. In addition to this, the original contract stipulated that should I wish to cancel early (Training Membership) after the 10th month the payments would be split for the final months - one month owed by me, the other picked up by LAF. Where did that go...LIES, no other way to spin this one.

    Now they are trying to play AGAIN. The final payments of the general membership have been setup to process via a gift card! NO SUCKAS, YOU WILL NOT MESS UP MY BANK ACCOUNT AGAIN! FOOLS AND THEIVES! FRAUDS!

    I continue to get notifications that I need to update payment information. HA LOSERS! I have been at this too long! Idiots! Knowing there are only two payments left, I just process them online myself NOT as recurring payments. BAAAAA HAAAAAA HAAAAAA!

    When will these nutjobs see that if they are honest people will pay. It is not that we DON'T want to live up to the agreement, it is that you lie so much and get caught at it that people give back just what was given.

    Anyway - as filthy as this gym is I am unsure how it remains opened. Carpeted areas have holes and smells as if they were installed by a band of wet dogs after a long night out playing in the sewer. Spiderwebs and dust bunnies abound! Once EVERY stall in the women's bathroom was "out of service" at 6AM - HOW?!!!

    Then the lazy workers there just stand around on their personal phones and smell like they came to workout rather than work. How can a trainer arrive for a 9am appointment - late - and smelling like he just finished off a bottle of vodka in a sweaty dive bar before coming to the session. SMH ... I don't care if I get so fat that I have to be cast out to sea for my burial this fraudulent scam team will NEVER EVER EVER EVER EVER EVER EVER get a dime out of me. If I drive by and the building is on fire, I don't think I would report it. Better off gone!

    13 weeks, 5 days and 14 hours
    Anonymous

    There is a lot of mafia in LA fitness customer service They are charging again and again without Nettie

    13 weeks, 5 days and 23 hours
    Anonymous

    Beth

    When the gym reopened in March there were no EFX machines (without the hand paddles). I phoned the facility and spoke with the manager and she said she didn't have the personnel to bring them out. This call was made in March and another in April. No EFX machines as of August 19, 2020.

    When I joined the gym years ago the machines were there. What happened? If they aren't coming back, I'm not either. I will cancel my membership if they don't appear.

    13 weeks, 6 days and 2 hours
    Anonymous

    Not Available

    I have been. Member of La fitness for a very long time. I am filing a complaint at the BBB on the way they are handling this covid situation. I live in Orlando floors and Orange County has a mandate requirement of facial covering in public. La fitness also has a requirement of facial covering posted at their doors and it says to wear mask prior entering the building. I reinstated my membership today since they told me over the phone that it is safe and everyone needs to wear a masks. This is at the la fitness Alafeya Waterford lakes location.

    13 weeks, 6 days and 5 hours
    Anonymous

    (EMAIL)

    I am a Frontline worker also a member of L.A. Fitness. I don't think that the hours of the gym caters to Frontline workers who have been risking their lives. The morning shift starts at 7 am so the best time will 5 am which will cater to your Frontline workers before starting their shift. The last shift is 7 pm so the best time for Frontline worker is 9 pm. I have called some of your clubs are always full. Please 5 am - 9 pm will be better.

    13 weeks, 6 days and 5 hours
    Anonymous

    David

    I was just at LA FITNESS in Tukwila WA and mask enforcement was a joke. I asked a group of guys to put them on when walking to exercise stations and was ignored so I complained. The employee I talked to said he would let them know but he did nothing. I will likely ask for a refund and discontinue my membership

    13 weeks, 6 days and 9 hours
    Anonymous

    Mike Zippi

    froze my account 4 months ago and they are still trying to withdraw money from my account. I've called, emailed, gone in person. no luck. well thanks LA fraudulent.

    13 weeks, 6 days and 10 hours
    Anonymous

    Alex Sandoval

    I need to talk to someone. I'm

    Still getting charged during closure (Covid-19) this is ridiculous. I cal and can't talk to anyone's. Tried branch manager. Tried corporate. I want and need my money back and to cancel my membership.

    13 weeks, 6 days and 10 hours