• MetroPCS Communications, Inc.

    City
    Richardson
    Street Address
    2250 Lakeside Blvd.
    Twitter ID
    Anonymous

    Im not sure if my first message went through. If you would like assistance investigating this please email me at (EMAIL). I know its been awhile, but I specialize in helping people when they are taken advantage of by businesses.

    Thread
    2 weeks, 1 day and 2 hours
    Anonymous

    **** you metro PC's you **** need to be put out of business

    5 weeks, 1 day and 12 hours
    Anonymous

    Kimmy

    Tammy call headquarters. They are in Richardson,tx

    Thread
    14 weeks, 5 days and 1 hour
    Anonymous

    Fearn Martinez

    HOW IS IT METRO PC CHARGES 11.56 CENTS FOR INSURANCE ON YOUR PHONE BUT WHEN IT GETS LOST OR STOLEN YOU STILL NEED TO PAY 100 DOLLAR DEDUCTABLE CUSTMERS WHO ARE PAYING FOR THIS INSURANCE MONEY MONTHLEY WHERE IS ARE MONEY FOR THE INSURANCE GOING TO THAT WE PAY MONTHLEY FOR IF WE STILL NEED TONPAY 100 DOLLAR DEDUCTABLE THE COMPANY IS STEALING OUR MONEY

    15 weeks, 13 hours and 51 minutes
    Anonymous

    Concerned

    A metro pcs employee allowed someone to walk into one of their locations

    with no id posing as me to say they lost their phone and they continued to

    cut my phone off I was at work and paid my monthly payment the same day

    of course I can't get any help from metro pcs i'm sure they are protecting the

    employee who could have been a friend or relative of the culprit i'm not going

    to let this rest this shows me it can happen at any time to anyone I have the store code where this occurred but everyone I talk to plays dumb instead of

    finding out who and why if I have to i'm going legal with this, there should be

    a record and video evidence of this occurrence and it should and will be

    handled!

    15 weeks, 20 hours and 7 minutes
    Anonymous

    Tammy

    Wen to one of your store and because they gave me the wrong phone and activated the phone now i have to wait 60 day before i can get the phone i should have gotten and now i have to also wait for my money back as well. This sucks because ur sales people messed up i have to pau for there mistake. U need to do something to where i can still get a new phone or maybe i will find nother phone co to stich too.

    15 weeks, 1 day and 16 hours
    Anonymous

    Catherine

    You're app sucks I would not recommend you

    15 weeks, 3 days and 21 hours
    Anonymous

    Contact James via email (EMAIL)

    TESTIMONY TESTIMONY :

    I am Vera Lopez by name, I live in California, United State Of America, who

    have been a scam victim to so many fake lenders online between May

    last year till June this year but i thank my creator so much that he has

    finally smiled on me by directing me to this new lender who put a smile on

    my face this year 2020 and he did not scam me and also by not deceiving or

    lying to me but however this lender whose name is Rev.James Guzman gave me 3%

    loan which amount is $ 600,000 united states dollars after my agreement to

    their company terms and conditions and one significant thing i love about

    this loan company is that they are fast.

    15 weeks, 6 days and 16 hours
    Anonymous

    Jennifer DeGerolamo

    After being a loyal customer with this company for several year with four phones, this company locked my son's iPhone and refuses to unlock it so I can switch to another carrier. They say it's already unlocked, but his phone says it's locked when he puts the new cim card in and Apple even said that Metro has it locked. I have spoken to around 12 people who refused to put a technical support ticket in and 2 that did. However, I never received the unlock code. Therefore, my son can not use his iPhone XR at this point. This is ridiculous and far from over.

    15 weeks, 6 days and 22 hours
    Anonymous

    anonymous

    Hacking is against the law. I'm not a federal agent. These FBI agents are not having any mercy on hackers. 100, 300, 600, year prison sentence. It simply means NEVER getting out of jail. Stop changing my webpages.

    16 weeks, 1 day and 10 hours
    Anonymous

    Freya

    A high security password was put on my account and I cannot access the account or change anything. Customer Service told me to go to a Corporate office but the corporate office near me is closed. Who can I appeal to to get this password off my account. I really dislike this company now.

    16 weeks, 1 day and 18 hours
    Anonymous

    Amy Fox

    Metro owes me 50$ for a rebate and so far I've called everyone there is to call and they are all liars. The very worst of customer service I've ever seen. I'm on a fixed income and these a**holes think it's a **** game.

    Thread
    16 weeks, 1 day and 21 hours
    Anonymous

    TChase

    Metro PCS is not willing to take care of their customers. I am currently ill- quarantined and my phone is no longer booting up. I have another phone that I can utilize and I have called Metro PCS to switch it to this phone. I have spoken to three Metro PCS staff. managers and they all are requiring me to have a 6 digit authentication code that is going to be sent to my phone that is no longer working?!!!! They told me the only option is to go into a Metro PCS store. I told them several times that I am self- quarantined. I am the only working person in my home and I have a disabled child so having a phone is of utmost importance. When I set up my account over 10 years ago, I set up a security question and according to them, that is no longer valid. Well, in times like this we need to be flexible and willing to work with each other. Metro PCS is not willing to work with their customers in this time when a phone is especially essential to have a connection to the outside world or for emergencies.

    16 weeks, 1 day and 22 hours
    Anonymous

    I can't even file a customer complaint. They put a high security password on my account and since I can't access it I can't change anything. I am the holder of my account. They expect my money every month but won't let me access my account.

    16 weeks, 1 day and 22 hours
    Anonymous

    anonymous

    Hackers nothing but sitting on their **** cyber stalking.24/7 some are women. They have access to your devices. Disloyal criminal going against company policy. The metro google Dell norton comcast post office women. .Women now obsessed A-309527 Martha Stewart embroiderd jeans. It would be easy for the FBI to track. Go there to investigate.

    16 weeks, 3 days and 9 minutes
    Anonymous

    Thomas Moser

    Start a petition, these guys think they can get away with anything, count me in! Let's sue these MF's

    Thread
    16 weeks, 3 days and 5 hours
    Anonymous

    Thomas Moser

    This company sucks, PLEASE guys don't waste your time or MONEY on this company. I was paying $100 for 1 line and they will cut your service off if you're a day late in making a payment. Not only that they charge $100 dollars deductible if something happens to your phone. Why pay that much when the phone didn't even cost that much. You can't understand their customer service since it's outsourced in another country. PLEASE don't make the same mistake I made. I went to Cricket today, bought an iPhone 7 with everything included and walked out the store paying less than $100. And my monthly payments are only $50 instead of $100. This company is a RIP OFF!!!!

    16 weeks, 3 days and 5 hours
    Anonymous

    citizen help fbi get hackers

    Beware very strong possibility not just jealous metro pcs women hacking. But watch for google norton employee women hacking. With no fashion sense looking for tips. Don't get mad start filing ic3.gov criminal complaint with. FBI. They're catching them sending them to jail for 100 years..

    16 weeks, 4 days and 3 hours
    Anonymous

    Mz2short

    Experienced the worst racist experience with Metro PCS Waukegan Illinois..two mexican female walked in after me and my daughter was there first.. The salesperson was a Mexican guy Ceasar..he waited on them first and took his time..we waited for an hour or more before we were helped.... we spent $400.00 dollars which the females spent nothing. He was chatting with them trying to hook up with them on company time while we were just standing there..very disappointed !!!!!

    16 weeks, 4 days and 15 hours
    Anonymous

    Sally

    Stop putting your credit card information on your phone. If you do, delete the company and bank APPs after each use. Reinstall only when you need to use it. After completion of transaction requiring your credit card, delete APPs each time, so you information is not just out there for potential hackers. Also consider buying a reloadable card from a store to order online so card information is not attached to your bank. If you use your home computer, delete cookies and cache at the end of the day to clear card information from your browser storage.

    16 weeks, 4 days and 21 hours
    Anonymous

    Count me in, i just got hacked and they would not remove the false charge. Is anyone else experience this mess?

    Thread
    16 weeks, 4 days and 21 hours
    Anonymous

    Mrs. Faye Allen

    I have a issue with my pay. I set up automated payment last month and this month my service was suspended. I didn't want to do it but the person that talk me into it. I call on the day it was due but the person say not to worry everything going to be ok. Get a call from my husband phone off. I think you all should credited us.

    16 weeks, 5 days and 2 hours
    Anonymous

    Anastasia

    Me to even before the pandemic and there's a customer satisfaction customer service but they refused to connect me and give up their not working right now and due to the pandemic that this is when I'm going not receiving phone calls and service not working. maybe a hundred bucks a month but for what for crappy service not getting phone calls and I get an email as just crazy. At this point I'm going to contact consumer affairs and the consumer protection agency and make a complaint.

    Thread
    16 weeks, 5 days and 11 hours
    Anonymous

    Disappointed customer

    I have had an issue with my phone and I have talked to the support agents over and over has the problem been resolved no. The corporate numbers they give you on Google are totally bogus they don't want to hear from their customers . for the internet service with Metro Pcs.

    16 weeks, 5 days and 17 hours
    Anonymous

    anonymous

    Corporate: It's true. Metro t mobile norton google employees are hacking. Allowing you too access page. You are DENIED Access.. A-309527 Martha Stewart embroidered Jean craze. Don't illegally hack giving them access and denying others. Meanwhile I have ordered six pairs in the past. Contact FBI .

    16 weeks, 6 days and 3 hours