• Outback Steakhouse

    Street Address
    2202 N West Shore Blvd
    Related Terms
    OSI Restaurant Partners
    Related Terms
    LLC
    Twitter ID
    Zip Code
    33607
    State
    FL
    City
    Tampa
    Anonymous

    To anonymous, The one who was ignored by the waiter. I read your post about your experience, I understand 10 minutes is a fairly long time to wait, but you said you were seated by the greeter? Personally, after 5 minutes I would have spoke up and asked the greeter for service at my table. I've been in the food business 40 years, yes, things like this happen sometimes especially when it's not busy. It seems the staff was preoccupied with a conversation with other employees, if the hostess was observant, she would have noticed what was going on. Imo, not to take sides here, you should have just asked for someone to help you. Explaining your problem to a hostess was not necessary. With that said, In the future try to refrain from using profanity if at all possible. The hostess you spoke to might have been a deeply religious person and was offended by the word sh$#.. I hope you won't stop going to Outback because of this incident? Sincerely,
    Devils advocate.

    Thread
    3 weeks, 4 days and 3 hours
    Anonymous

    I have been eating at Outback for over 30 years! Yesterday I picked up a dinner with a salad. Outback use to make their own croutons, but in this salad it was the kind you buy in a bag. Awful! Always loved the ones that Outback made!

    3 weeks, 4 days and 6 hours
    Anonymous

    Good evening my name is Deborah Black ,and I want to Thank Hannah the General Manager In Newark ,Delaware for making my Anniversay extra special! (Even during a Pandemic !) Her customer Service is EXCEPTIONAL! Thank you Hannah for making my night special ,and giving 100% customer Service !!!!! It was a pleasure speaking with You ! Be safe ,and be well .
    Thanks again,
    Deborah Black

    4 weeks, 1 hour and 29 minutes
    Anonymous

    Let me start by saying I love Outback and it is my go-to restaurant. The food is always great and flavorful. Unfoetunately the lack of service I did not received left a bitter taste in my mouth today, Saturday October 24, 2020 at approximately 6:20pm located at 1950 NW Courtyard Cir, Port St. Lucie, FL 34986. I was seated by one of the greeters and two separate waiters served two different tables in my area and neither of them acknowledged me or greeted me, not even a I'll be with you in a moment. The restaurant was not busy at all. I sat quietly at my table alone for 10 mins and eventually one of the waiters asked me if anyone had helped me. I said no, and asked her was she my waiter and she said no and she asked if she can get me something to drink. I said no and I wanted to see a manager. I was upset at this point as I felt overlooked. I spoke with the greeter and explained what happened. I asked her what was their procedure with notifying the waiter which table she has and the young lady said they know. I told her I had been sitting there for 10 mins. and "my waiter didn't say **** to me". I asked for a manager and I see her walk to the back of the restaurant where the waiter and some other waiters and later to find out the manager was also standing back there congregating. He comes up to me and ask me how can he help me so I explained to him what happened. He then says she said she didn't see you. Then he says ma'am I'm going to ask you not to cuss. I was looking confused as I did not cuss at him at all, so I asked him when did I cuss. He then said someone (the greeter) said you cussed so I explained to him, yes I told her the waiter didn't say **** to me. He says, I'm going to ask you not to cuss this is a family restaurant. I told him you act like I'm yelling and cussing which I wasn't. I told him you haven't even address the problem you're more concerned about a cuss word. Then he asked do I want to be seated. At this point why would anyone want to sit down and eat there after that. And how can a waiter not see some sitting in her area where she is serving a table I can see. This is the worst experience I ever had at this place. They have lost a customer at this location.

    4 weeks, 1 day and 1 hour
    Anonymous

    Denise

    I love going to Outback Steakhouse and have never had a problem until.... Wednesday, August 19, 2020 in Omaha Nebraska, my family and I was part way through my salad when Cockroach was in the middle (still alive). Waiter was extremely concerned and embarrassed. I canceled the rest if our order and I wanted to talk to the Manager. She reacted very awkwardly and responded with, "there is really nothing I can do but apologize." As a Manager for several years, her reaction was very unprofessional. No more Outback for me!!

    13 weeks, 2 days and 7 hours
    Anonymous

    Denise

    This is about a restaurant experience feedback... not your political outburst about your "Constitutional Rights."

    Thread
    13 weeks, 2 days and 8 hours
    Anonymous

    Rich

    There is also nothing in the Constitutional for wearing a seatbelt, clothing or many things we do for the better good of everyone in our surroundings. Maybe when you lose a loved one to the covid you may open your eyes to what is actually happening in this counrty and the leadership behind it and their failure to lead.

    Thread
    13 weeks, 5 days and 11 hours
    Anonymous

    Never going back there again!

    I sent a message to the message to the manager of the Livonia Outback and have yet to receive a response. We dined in this location this evening rec # 129. We took our dessert home and when I took the carrot cakes of of the bag I was surprised to find partial pieces of cake in one box. Shame on the kitchen and server for giving this to us. I requested a refund and have heard nothing!

    13 weeks, 5 days and 22 hours
    Anonymous

    Nicole

    Bad service. Got my order mixed up 3 times

    13 weeks, 6 days and 1 hour
    Anonymous

    Mrs. Ellis

    Everytime I have ordered delivery I'm missing something.

    Thread
    13 weeks, 6 days and 23 hours
    Anonymous

    JD

    We ordered delivery from your location in Springdale, Ohio last night, I have to say that everything we ordered was delicious. The filet and prime rib were cooked perfectly, potatoes were hot, salad was crisp and fresh.

    14 weeks, 6 hours and 44 minutes
    Anonymous

    Emily stuart

    Outback steakhouse in colonial heights, va... have now had 2 EMPLOYEES test positive for covid 19 and have not reported it, i overheard a host saying this and also following with" why are we still open"? Im thinking isnt that ILLEGAL!!! And i have my son with me..we left immediately

    14 weeks, 21 hours and 38 minutes
    Anonymous

    Stirfry

    I do not like to say this. I pick my motels by the outbacks near by. And I just went to Asheville,NC. And after 3 Jack and cokes I was cut off from drinking. After looking at the bill I was charged for 5 of them. The bartender was great up until this point. And I have never been this pissed at an Outback than I am now. I eat dinner in north Charleston at least twice a week and have never been ripped off like this before. After this situation I have decided to move motels and where I eat dinner for the next year. I refuse to be ripped off by a bartender and manager for drinks I did not drink nor purchase.

    14 weeks, 2 days and 23 hours
    Anonymous

    TUFF-STUFF

    Where do they buy their Ribeye's from Goodyear Tire & Rubber? Dollar Tree? One TUFF STEAK. Nothing but FAT, GRISSLE and the most unusual bone-in that I have ever seen. The steak was about 50% FAT & GRISSLE, 25% BONE and 25% Rubberized "Maybe Meat". My girlfriend ordered "Chicken Tenders" because she said that they couldn't mess that up. Part of the problem might be is the fact that we used UBER EATS and maybe OUTBACK sends their tuff-stuff OUT, so that their wait-staff and management doesn't have to deal with IRATE CUSTOMERS and their embarassment wiithin their store.

    BTW- I FELT GUILTY FEEDING THIS $33 STEAK TO MY PIT BULL. I WAS AFRAID HE WOULD GET SICK.

    14 weeks, 5 days and 3 hours
    Anonymous

    No Mask Required

    You are part of our problem. Big cry baby and tattle tail over other people's business. Did you eat with that mask on too. Of course not. There are no rules for mask wearing in our God given freedoms and Constitutional rights. You have been duped by crooked political governor's. Research just how many passed away last year from the flu virus. Might open your eyes.

    Thread
    14 weeks, 5 days and 4 hours
    Anonymous

    Fed Up

    Please help fight for our God given and Constitutional rights and freedoms. Surely by now people have realized there is no Pandemic. If you research you will find people have been sick and some died from other viruses. This is all about control and these governor's have overstepped their authority and they know it. If all businesses would ban together and stop with the mask wearing, it would end. I am 65 year sold and have not worn a mask since day one. I have been around 3 people that had it and they recuperated with Tylenol and over the counter cold medicine and we have been fine. There is no excuse to make people go anywhere and tell them they have to have a mask on! If these people that are so scared want to wear a mask. let them, but let the rest of us live free and normal. Please help save our country before they figure out they have some puppets on a string and we lose our rights forever. We love Outback, but I will not eat where I feel like an alien in my own country

    14 weeks, 5 days and 4 hours
    Anonymous

    Outback in Statesville has some of the rudest servers. I love the food but when the server is rude and just seems like they hate life, it ruins the dining experience.

    14 weeks, 5 days and 4 hours
    Anonymous

    Joan Ryals

    First and foremost Outback Steakhouse in Prattville, Alabama is our favorite place to dine. We visit at least twice a month sometimes more.

    On our visit tonight there was a sign that said NO MASK NO SERVICE. We had our mask so this was not a problem.

    However, while we were there there was a group of about 10 people without masks who were asked to wait outside until a table was ready for them and then they were allowed in with NO MASKS on.

    Then a group of 5 walked in with NO MASKS and walked to a seat as no one was at the front desk.

    They should stick to the rule stated on the sign, the employees all had masks, the rest of us wore masks as the sign had stated, and our service was great as usual.

    14 weeks, 6 days and 20 hours
    Anonymous

    Sharon Beaty

    We took a company business party to Outback in Athens GA. We had a horrible experience

    We ordered food and drink for everyone, and when I ordered another beer, I was asked "are you ok?" By Tyler Blanchard. I WAS HUMILIATED! THE WAITRESS KATIE, PRETTY MUCH COULD CARE LESS HOW WE GOT TREATED! HOW HORRIBLE. I WILL NEVER SPEND MY MONEY AGAIN AT OUTBACK STEAKHOUSE!

    15 weeks, 2 days and 22 hours
    Anonymous

    I'm writing you about the hostile work environment at one of your restaurants.

    15 weeks, 4 days and 9 hours
    Anonymous

    Pakupaku

    Was served a raw steak through the togo menu ordering like veins ordered it medium was so raw in fact put it in the oven at 410 for 12 mins and it came out medium .when calling the management the next day she proceeds to be conflictive and say that idk what i was talking about that it was raw when she hasn't even seen it then hangs the phone up when so i called back to let her know id come to the store to work it out when i get there she called the police before me even arriving (Didn't threaten anyone just want a refund) she dosent try to talk to me or work anything out then tells me to leave so i go across the way to the strip mall to call corporate number then deal with 3 police officers don't get taken away in handcuffs because i havnt done anything wrong and then after the extent of escalation has been brought down she then offers to take my card info wrote down to get me accredited obviously didn't do that cause that's sensitive info and its weird you didn't want it at all prior till you realized i wasn't being arrested for your crazy hysteria - no follow up from corporate either so all in all outback is the worst customer service I've seen in a restaurant and i hope your company makes it straight down the toilet were it belongs

    16 weeks, 6 days and 4 hours
    Anonymous

    Gregory Grifana

    My wife and I made a date night to eat at our local Outback in Virginia Beach, VA. The service and food was outstanding. They blew it out of the park! We were seated on time, our server Ashley was so cheerful and took the time to make sure we had all that we needed for our meal. When we got our food it was prepared exactly the way we ordered, and they even went above and beyond by steaming my carrots just perfectly. We called the Manager Ms. Simmons over to our table before we left just to thank her and Ashley for a job well done! Our experience was truley a "10" star, and we will be visiting there again soon.

    17 weeks, 3 days and 14 hours
    Anonymous

    Sid Strickland

    After my visit 07-17-2020 at 4:30 pm I will have reservations about going back PLAYIING RAP in a steak house is not my cup of tea it was very annoying and the music after that was awful. This was the Hattisburg,Ms. Location

    18 weeks, 1 day and 22 hours
    Anonymous

    if you look at the states mandates you odn't have to wear a mask when sitting at your assigned table and eating. You're just being rude to feel better about yourself

    Thread
    18 weeks, 3 days and 4 hours
    Anonymous

    James L Evans

    Have a question, we have been going to outback for years and never been disappointed now my complaint, on May the 17th we had dinner at the restaurant and used the diner rewards and receive a email stating that we had Reached the point where we had one more time and would get 50 the next visit, we went again on July 12th and again the Email said stated on the next visit said the next time we would be eligible for 50 off I'm confused how many visits must we go to get the 50 off.

    18 weeks, 3 days and 5 hours